At VRL we make disciples who make disciple-makers for Jesus. As VRL staff you are a critical part of that process. Your job will be tied to the values that help us to become and make disciples of Jesus as we Abide in Christ; Create a Relational Culture; Connect the Unconnected; Equip Volunteers to Serve; Share Christ with Others and Strive to Make it Better.
ESSENTIAL JOB FUNCTIONS OF A LEAD ROLE
- Will embody and lead others on their team to live out the vision, mission, values, and processes here at VRL which can be summed up to be and make disciples of Jesus. This can be done by:
- Personally living out and keeping their team accountable to living out our ABCD process.
- Being able to report how your team is at making disciples through this process. A regular report will be helpful to maintain balance and growth.
- Will be a prepared and positive contributor.
- Be able to communicate ideas positively and effectively in team meetings, one on ones, with staff and in our congregation. In addition, will take those ideas and communicate them effectively for buy-in purposes.
- Have a team first mentality. This means buying into decisions both verbally and in action and helping others to do the same. That means not just representing or pulling for your area of oversight but always processing through and staying engaged in what might be best for the church.
- Will be coachable and able to coach others.
- To be coachable means being open to feedback from all areas.
- To be coachable means finding ways to continue to grow as a leader in your area. That could be a network of people from other churches, books, or conferences.
- To coach means giving regular feedback to those in your oversight. Always looking for ways to point out success and growth while at the same time helping others see and know how to grow.
- Example would be regular meetings with your direct reports and checking in from time to time with those who report to your direct reports either as a volunteer or staff.
- Example would be helping your direct reports put together a personal and ministry growth plan with goals and objectives that can be celebrated along the way.
- Ability to not only carry the current weight of responsibility that has been given, but also to grow these areas in quality, depth, and breadth.
- Quality and depth would be the training, equipping, and growing spiritually the ministry areas and people under you.
- Breadth would be growing the ministries numerically while the high value of volunteer involvement and leadership takes place. We will resource and staff where there is a need, so the oversight of these areas runs efficiently.
“ONE THING” (The one thing that this person only can do)
Passionate and skilled in vision casting, recruiting, training, and equipping others to serve, you will operate as a coach and equip church volunteers to exceed guest expectations, help them feel they belong, and provide an experience that helps draw them to take a next step in their journey with Christ.
ESSENTIAL JOB FUNCTIONS
Coaching
- Recruit, Equip, and release leaders to do the work of the ministry
- Strong extrovert willing and ready to talk to anyone, and engage in conversation naturally
- Willingness to approach someone unknown and recruit them to join the GE team
- Develop and maintain processes for volunteer onboarding, follow up, and next steps
- Continual improvement and innovation for the guest experience team and culture
- Resource leads and volunteers to serve and grow the GE ministry
Signage/Parking
- Evaluate and implement proper signage for new guests (Parking, check in, restrooms, etc.)
- Overall experience of how people enter the property and when they leave it
- Partner with Security to assist with traffic coordinators, golf cart drivers, cones, umbrellas
- Evaluating user experience on website and app
- Design and implement VIP experience for new guests
Foyer
- Signage and process for first time parents in foyer and website
- Establish better expectations for volunteers- Dress code, etiquette, timing, eyes open, PCO
- Staff/volunteer lanyards/check in system for follow up and care of volunteers
- Look and feel of foyer/restrooms. Bathroom mints, TV’s on, furniture neat space is tidy.
Communion/Offering
- Pre-packaged communion and cleaning/reset team
- Managing stock of communion supplies and ordering for all campuses
Connecting Point
- Recruit, equip, and release leaders to own the duties of connecting point each service
- Maintain new guest gifts and track new guest metrics
- Work with communications to create branded visitor content
Ushers/Hosts
- Training, verbiage, signage, crowd control
- Training ushers to maximize capacity and give them tools and verbiage to speak with people
- Address spills and communion supplies
- New believer bibles available on tables each service
Café
- Training and consistency with drinks
- Managing staff and managers for efficient service every week
- Ordering of supplies
- Mobile ordering system, and managing income and budget for Cafe
- Coordinate with coffee roaster, maintain equipment, staff volunteers for weekday hours
EXPERIENCE AND EDUCATION
- Years of Experience: 2-4 years’ experience (Preferred)
- Education Required: HS Diploma + experience
- Major/Minor: Education relating to field of expertise
- Certifications/Licenses: Certificate related to field of expertise (Preferred)
- Management/Supervisor Experiences: Experience leading volunteers
- Budget Oversight: Yes
- Size of Church/Organization Experience:
EXPECTATIONS
- Attend VRL church services on a regular basis.
- Have attended a DNA class, signed a membership agreement and be in missional alignment with VRL.
- Be in a life group on a regular basis.
- Committed to regular giving of income to God through VRL.
- Currently serving in some kind of Guest Experience role at your church.
- Abiding in Christ and continuing to grow toward Christ-likeness and spiritual maturity.
- Strong interpersonal skills, clear communicator, and humble-like character.
- Self-motivated and looks for additional areas to contribute.
- Ability to multi-task and pay attention to detail.
- Ability to make adjustments in work style for the benefit of the team.
- Must be able to work a flexible schedule as there are seasons of irregular work hours based on memorial services, events, classes, and other church activities.
- Attend monthly All Staff meeting (as schedule permits) and participate in department meetings or other meetings when requested to do so.
- Work in close association with the entire staff to build and maintain a strong team environment among our staff and complete the work necessary to fully serve and support the ministries and events of Valley Real Life.
Valley Real Life strives to provide our employees with a quality benefits program. Our program includes many employer-paid benefits and some options for employee-paid benefits. VRL offers a competitive benefits package which includes medical, dental, vision, life insurance, disability insurance, flexible spending, retirement, and other benefits (depending on type of position and full-time or part-time status).