Salary: $15.30 – $26.11 Hourly
Location : Boca Raton, FL
Job Type: Part-Time
Job Number: 02792
Department: Recreation Services – BPD
Division: Swim & Racquet Center Community Ctr 64/31121
Opening Date: 10/27/2023
Closing Date: 11/10/2023 11:59 PM Eastern
FLSA: Non-Exempt
Bargaining Unit: U
Job Description
Do you want to be a part of the team that helps make the City of Boca Raton one of the best places to live, work and play? We provide world class services, parks, beaches, and public safety. This can only happen when the best, brightest, and most committed individuals come to work for our City. We encourage like-minded individuals to apply and be part of our team! Come join us #WorkforBoca
LOCATION
The Swim & Racquet Center
SCHEDULE
Up to 25 hours per week including weekdays, weekends and holidays as needed
GENERAL DEFINITION OF WORK:
Performs responsible clerical work and provides exceptional customer service while undertaking a variety of tasks in a municipal office; does related work as required. Work is performed under regular supervision.
ESSENTIAL FUNCTIONS:
Provides exception customer service to both internal and external customers;
Relays accurate information to the public;
Acts as receptionist, answers telephone inquiries about routine procedures and policies, relays and dispatches messages as required;
Operates standard office machines, word processing, and data entry equipment;
Maintains files;
Prepares and checks forms, records, and applications for accuracy, completeness and conformity with established procedures;
Types letters, invoices, reports and other material from rough drafts or verbal instructions;
Creates flyers, signs, and other promotional materials;
Completes research projects as needed;
Assists with special events;
Assists with room set-ups and breakdowns;
Performs related tasks as required;
Depending upon area of assignment, other related functions and tasks may include:
Recreation Services Department:
Sells beach, boat, and dog park permits;
Reserves pavilions;
Completes class registrations;
Completes box office ticket sales transactions;
Assist with all front-of-house theatre operations including ushering, ticket-taking, and overseeing will call;
Collects fees and maintains cash drawer;
Promotes classes, events, and theatre performances;
Maintains customer records;
Other related duties as required.
City Clerk’s Office: City Hall – Welcome Desk:
Serves as first point of contact to visitors and customers at City Hall;
Answers the phone and routes inquiries to appropriate Departments;
Guides walk-ins or visitors to the appropriate Departments;
Provides accurate information to the public;
Updates bulletin boards throughout City Hall;
Maintains electronic display screen in City Hall entrance way;
Updates Phone Listing for all City Departments;
Prepares and types documents, minutes, or other reports as needed;
Sorts and distributes incoming mail and/or deliveries;
Other related duties as required.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of standard office practices, procedures, equipment, and clerical techniques; general knowledge of computer software, business English, spelling, and arithmetic; ability to make arithmetical calculations and file alphabetically; ability to establish and maintain effective working relationships with associates and the general public; ability to understand and follow oral and written instructions.
EDUCATION AND EXPERIENCE:
Any combination of education and experience equivalent to graduation from high school. Customer service experience; Experience with cash handling and Microsoft applications.
SPECIAL REQUIREMENTS:
Possession of a valid State of Florida Class “E” driver’s license with no more than six (6) points within a three (3) year period.
PHYSICAL DEMANDS:
Must be able to lift and carry articles weighing up to 25 lbs., and push articles weighing up to 100 lbs. Exposure to extreme temperatures, insects, noise, dust, heights, dark and confined spaces; ability to stand and walk for up to six hours at a time.
POST-OFFER BACKGROUND REQUIREMENTS:
The background check process for this position may include:
- Criminal Background Check
- Employment Verification
- Reference Checks
- Motor Vehicles Report (MVR) Check
- Drug and Alcohol Screen
The City of Boca Raton is an Equal Opportunity, Inclusive, Veteran’s Preference Employer and Drug Free Workplace. It is the policy of the City of Boca Raton to prohibit discrimination on the basis of race, color, religion, gender, gender identity or expression, marital status, age, national origin, disability, pregnancy, familial status, sexual orientation, genetic information, or any other status or condition protected by applicable federal, state or local laws.
CITY OF BOCA RATON – BENEFITS SUMMARY
Part-Time Employees
ELIGIBILITY REQUIREMENTS: To be eligible to receive Paid Leave and to contribute to the 457 Deferred Compensation Plan, a part-time employee must have worked at least 1,040 hours in the prior fiscal year
PAID LEAVE: Employees who work a minimum of 1,040 hours per fiscal year will receive twelve (12) hours of Paid Leave on October 1st. This Paid Leave shall be used no later than September 30th of that fiscal year or it will be forfeited. These hours may not accumulate and may only be granted with the approval of the employee’s supervisor. This paid leave has no cash value at separation of employment.
MISSION SQUARE 457 DEFERRED COMPENSATION PLAN: Employees who work a minimum of 1,040 hours per fiscal year will be allowed to participate in the 457 Deferred Compensation Plan. The City will not provide any matching funds.
01
Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?
- Yes
- No
02
Do you possess and maintain a valid Florida driver’s license – or are you able to obtain within thirty (30) days of hire?
- Yes, I have a valid Florida driver’s license
- No, I do not have a Florida driver’s license but can obtain within thirty (30) days of hire
- No, I do not have a Florida driver’s license and cannot obtain within thirty (30) days of hire
03
What is the highest level of education that you have completed?
- Less than High School
- High School Diploma or GED
- Trade or Vocational School
- Associates Degree or 60 credits of college courses
- Bachelors Degree
- Masters Degree
- Doctoral Degree
04
How much experience do you have in performing secretarial/administrative/clerical functions and providing customer service in a public facility?
- I have no previous experience
- 6 months but less than 1 year of experience
- 1 year but less than 2 years of experience
- 2 years but less than 3 years of experience
- 3 years but less than 4 years of experience
- 4 years but less than 5 years of experience
- 5 years or more
05
Please summarize your experience in performing secretarial/administrative/clerical functions and providing customer service in a public facility.This experience must be clearly listed on your application work history. NOTE: “See Resume” will not be considered as a valid response. If you have no previous experience, please state “N/A”
06
How much experience do you have in performing cash handling functions (i.e. Point of Sale)?
- I have no previous experience
- 6 months but less than 1 year of experience
- 1 year but less than 2 years of experience
- 2 years but less than 3 years of experience
- 3 years but less than 4 years of experience
- 4 years but less than 5 years of experience
- 5 years or more
07
How much experience do you have in using Microsoft Office Applications??
- I have no previous experience
- 6 months but less than 1 year of experience
- 1 year but less than 2 years of experience
- 2 years but less than 3 years of experience
- 3 years but less than 4 years of experience
- 4 years but less than 5 years of experience
- 5 years or more
08
Please indicate your level of proficiency in Microsoft Word.
- No experience
- Beginner
- Intermediate
- Advanced
- Expert
09
Please indicate your level of proficiency in Microsoft Excel.
- No experience
- Beginner
- Intermediate
- Advanced
- Expert
10
Please indicate your level of proficiency in Microsoft Outlook.
- No experience
- Beginner
- Intermediate
- Advanced
- Expert
11
To be considered for employment with the City of Boca Raton, applicants must provide at least ten (10) years of continuous history. Did you account for the last ten (10) year period including all employment, periods of inactivity, school and/or retirement?
- Yes
- No
Required Question