Description
Responsibilities:
- Coordinate and supervise a group of approximately 15 technicians charge of technical hardware support.
- Set the project priorities, distribute the daily tasks and supervise outcomes.
- Coordinate and schedule repairs and maintenance actions, both onsite and in the field.
- Forecast and schedule field trips to complete in-field hardware repairs
- Present project progress and outcomes to management periodically.
Required Skills and Experience:
- Candidates should have at minimum 2 years of fleet coordinating / management experience.
- Requires excellent written and oral communication skills, proven analytical skills, preferably project management experience.
- Privacy and handling of confidential information is inherent to each element of this program.
- Excellent MS Office or equivalent skills.
- Ability to work on an issue from various angles and to ask for help when needed.
- Basic understanding of vehicle maintenance and electronics troubleshooting.
Hourly Rate and Other Compensation:
The hourly rate for this position is between $30 – 35 per hour, depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
Qualifications
Technical Skills
SNo Primary Skill Proficiency Level * Rqrd./Dsrd. 1 Speaking English PL1 Required 2 Customer Service PL1 Required
* Proficiency Legends
Proficiency Level Generic Reference PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels. PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects. PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects. PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.