Job Details
Job Location
Fresno – 1900 N Gateway – Fresno, CA
Position Type
Full Time
Education Level
4 Year Degree
Salary Range
$25.00 – $25.00 Hourly
Job Category
Nonprofit – Social Services
Description
Position Summary:
Person in this position will be primarily responsible for managing a small caseload of clients with disabilities that are homeless to ensure they transition to independence. This will include case management activities and care coordination, health education, interdisciplinary collaboration, coordination and consultation, and administrative duties. The Case Manager will work closely with the Disability Advocate and other housing providers to ensure a successful transition into permanent housing. This person will be responsible for analyzing data, creating reports, and for the monitoring of Quality Review and compliance of WestCare s contractual obligations and or agreement. Additionally, they will train staff to produce and maintain quality client files. Essential Job Functions include those listed below. Other duties may be assigned as needed
Essential Job Functions:
- Builds and maintains relationships with property owners/managers to secure units for leasing;
- Meet with each client at least once weekly to provide support and assistance towards achieving each Individualized Service Plan;
- Intake and assessment of incoming participants to determine eligibility and appropriate services;
- Act as advocate on behalf of the client to improve access to needed community services.
- Responsible for ensuring that the clinical records are maintained in compliance with agency, state, and other rules and standards, guidelines and regulations;
- Conduct quality assurance reviews of client files on a daily basis;
- Heavy documentation in the Clinical Data System (CDS) and in the Homeless Management Information System(HMIS) data entry;
- Assist, train, and monitor data collection in the CDS and HMIS systems.
- Provide training and presentations to staff regarding the Housing and Disability Advocacy program (HDAP) client files, reports, and grant outcomes;
- Develop, implement, and train on the standards for client file inspections and program reporting;
- Assist management with daily, weekly and monthly reports as requested;
- Monitor the system, procedures and standards of the program, informing management when deviations occur;
- Ability to maintain relationships with referring and supporting agencies, peers and represent the agency at various community meetings as requested;
- Ability to develop and maintain internal and external partnerships
- Work closely with Accounting to ensure timely and accurate invoices;
- Attend scheduled meetings and presentations with referral agencies; and
- Perform any other duties as assigned.
Qualifications
Essential Qualifications:
- Excellent language and interpersonal skills;
- 1 year experience in a behavioral health organization preferred;
- 2 years case management or counseling services required;
- Demonstrated ability to work with the underserved populations;
- Excellent written, and verbal communication skills
- Knowledge and experience in Quality Improvement
- Superior organizational skills and attention to detail; and
- Strong computer skills, to encompass all Microsoft Office application
- Valid drivers license and ability to obtain and maintain WestCares vehicle insurance is required;
- Be able to multi-task and make independent decisions; and
- CPR Certification, First Aid Certification and an Annual Tuberculosis test. As mandated by the State of California those employees who work at Residential, Outpatient, Sober Living, provide Mental Health Services, or Transitional Living Facilities must be fully vaccinated by September 30, 2021. Employees that have requested a Medical or Religious Exemption, which has been approved by Human Resources will be required to test for the virus weekly.
- During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.
Certifications/Licenses:
Education:
- Bachelors degree from an accredited institution in Psychology, Social Work, Community and Human Services or a related field is preferred; and
- High School diploma or equivalent is required.
Experience and Competencies:
WestCare is an Equal Opportunity Employer. Employment at WestCare is contingent upon
successful completion of a pre-employment drug test,
pre-employment physical and criminal background check.