Salary : $41,142.40 – $45,302.40 Annually
Location : Albuquerque, NM
Job Type: Full Time
Job Number: 2400277
Department: Arts and Culture
Division: CS-BP Visitor Svcs
Opening Date: 08/29/2023
Closing Date: 9/13/2023 11:59 PM Mountain
Bargaining Unit: CL
Position Summary
Perform a wide variety of customer service related duties including but not limited to cashiering, scheduling reservations, answering multi-line phone and providing information to the general public; perform basic bookkeeping and to maintain records; assist all professional staff with routine clerical duties and perform a variety of duties relative to the assigned area of responsibility.
Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.
Minimum Education, Experience And Additional Requirements
Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.
High school diploma or GED supplemented by thirty (30) credit hours in business administration; and
Two (2) years of clerical experience.
Cash handling experience preferred.
ADDITIONAL REQUIREMENTS:
Possession of a valid New Mexico Driver’s License, or the ability to obtain by date of hire.
Possession of a City Operator’s Permit (COP) within 6 months from date of hire.
Possession of a valid City’s Cash Handling Certificate within thirty (30) days from date of hire.
Preferred Knowledge
- Customer service and public relations techniques
- Telephone etiquette and procedure
- Word processing and/or data entry skills
- Techniques and methods for cashiering
- Basic office procedures, methods and computer equipment
- English usage, spelling, grammar, and punctuation
- Basic mathematical principles
- Principles and procedures of record keeping
- Principles of cash handling
- Principle and procedures of complex filing systems
- Principles of basic bookkeeping
- Electronic spreadsheet and word processing software
Preferred Skills & Abilities
- Demonstrate effective customer service skills both in person and on the phone
- Calculate math and cash transactions accurately
- Perform general clerical work including maintaining files and compiling information for reports
- Maintain accurate and complete records
- Set up complex filing systems
- Gather data, compile information and prepare basic reports
- Perform basic bookkeeping/clerical duties
- Operate office equipment including a computer, copy machine and adding machine
- Appropriately interpret and apply City policies and procedures
- Work flexible hours including shift work, odd days off, including a flex schedule and Holidays
- Communicate clearly and concisely
- Establish and maintain effective working relationships with those contacted in the course of work
- Perform the essential functions of the job with or without reasonable accommodation
City of Albuquerque Employee Benefits
The City is committed to providing employees one of the most comprehensive and reasonably priced benefit packages available in New Mexico. We hope that you will find the coverage offered provides you with the choices and options necessary to keep you and your family healthy and well.
The City offers regular, full-time and part-time employees the option of participating in a variety of group insurance plans. Both Regular and Temporary (non-seasonal) employees participate in the state’s retirement system.
Additional Benefit information is available by clicking on the links below.
01
Select the highest level of successfully completed related education as identified by the minimum requirements (if applicable, attach supporting degree or transcripts).
- No High School Diploma
- High School Diploma or GED
- Non/degree accredited
- Associates
- Bachelors
- Masters
- Juris Doctorate
- Doctorate
02
Select the number of years of work experience you possess which relates to the minimum requirements, if applicable, add verifiable time in a temporary upgrade status and/or volunteer experience when selecting number of years.
- No experience
- 1 to less than 6 months
- 6 to less than 12 months
- 1 year to less than 2 years
- 2 years to less than 3 years
- 3 years to less than 4 years
- 4 years to less than 5 years
- 5 years to less than 6 years
- 6 years to less than 7 years
- 7 years to less than 8 years
- 8 years to less than 9 years
- 9 years to less than 10 years
- 10 years to less than 11 years
- 11 years to less than 12 years
- 12 years to less than 13 years
- 13 or more years
03
Do you possess a valid New Mexico Driver’s License, or have the ability to obtain by date of hire (attach a copy of your Driver’s License)?
- Yes
- No
04
Do you possess cash handling experience?
- Yes
- No
Required Question