HEAD, MARKETING AND COMMUNICATIONS

Salary : $114,503.04 – $154,304.88 Annually

Location : Los Angeles County, CA

Job Type: Full time

Job Number: D1595A-R

Department: PARKS AND RECREATION

Opening Date: 09/26/2023

Position/Program Information

DEPARTMENT OF PARKS AND RECREATION

EXAM NUMBERD1595A-R

TYPE OF RECRUITMENTOpen Competitive Job Opportunity

FILING PERIODWe will begin receiving applications on Wednesday, September 27, 2023, at 8:00 a.m. (PT). Filing will remain open until the needs of the service are met and is subject to closure without prior notice.

BENEFITS INFORMATION
The County of Los Angeles offers an excellent benefits package which includes a Cafeteria Benefit Plan, Contributory Defined Benefit Retirement Plan, matched 401(k) Savings and Deferred Compensation & Thrift Plans, 13 paid holidays, 10 paid leave days and an option to buy one to 20 more, and flexible work schedules.

With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 38 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities, and many more.

About County of Los Angeles Department of Parks and Recreation:The County of Los Angeles Department of Parks and Recreation (Department) manages 183 parks, 70,079 acres of parkland, over 210 miles of multi-use trails and 5 equestrian facilities, 14 bodies of water, including 3 boating and swimming lakes, 475 sports amenities, 9 nature centers rehabilitating over 200 animals, 42 public swimming pools and the largest municipal golf system in the nation, consisting of 20 golf courses. Under the Department’s portfolio of parks are four botanical gardens and arboreta: the Los Angeles County Arboretum and Botanic Garden, the South Coast Botanic Garden, Descanso Gardens, and Virginia Robinson Gardens, as well as iconic arts and cultural performance venues such as the Hollywood Bowl and John Anson Ford Theatres.

The Position:
The Head of Marketing and Communications serves as the chief strategist for marketing and communications within the County of Los Angeles Department of Parks and Recreation. Reporting directly to the Department’s Director, this role assumes a prominent position in shaping the strategic direction of marketing, communications, research, and public information efforts. Its primary objective is to engage a wide spectrum of communities, including those that are diverse, multilingual, vulnerable, and difficult to reach.

The Head of Marketing and Communications is responsible for spearheading media campaigns, initiatives, and events aimed at promoting the department’s commitment to equity and its delivery of high-quality services and programs. This role is characterized by exceptional marketing and communication expertise, encompassing the development of comprehensive plans for research, policy, and events. These plans include strategies, key messages, and the deployment of a variety of communication tools. These tools encompass the department’s website, social media channels, video content, “TED-style” talks, earned media, opinion editorials, slide presentations, identification of influential messengers, as well as messaging and press materials.

The Head of Marketing and Communications is a key member of the Department’s executive team, tasked with preserving and enhancing the department’s identity as a committed organization dedicated to youth development, park access, and equity without reservation. The role of the Head of Marketing and Communications is to contribute to the Department’s success by offering expertise in thought leadership, marketing, and communication. This expertise is aimed at motivating policymakers, leaders, community stakeholders, advocates, and other partners to act on important issues related to youth development, park access, and equity.
Essential Job Functions
Public Information and Communications Strategy

• Serves as lead staff and resource to executive management, advising on marketing, media relations, strategic and crisis communications.
• Participates in and supervises the development and execution of marketing, public information and communications strategies, tactics and deliverables, through various communication channels such as web and social media content, email newsletters, print collateral such as brochures, annual reports and other content.
• Develops compelling, action-oriented communications strategies for key Department initiatives, research publication releases, events, and public information campaigns that centers racial equity in recreation.
• Establishes the objectives of the Department’s marketing and public information program objectives and develops strategies and tactics to accomplish these objectives.
• Collaborates with outreach and policy teams to craft messaging for policy advocacy and implementation campaigns.
• Stays up-to-date with developments in the realm of parks and open spaces, offering insights to the executive team regarding breaking news to help shape the Department’s initiatives and strategies.
• Serves as the keeper of the Department’s brand — ensuring all publications, collateral, social media presence, interactions and events reinforce that brand.
• Leads the development and implementation of all internal Department and external/community public information and communications materials, campaigns/initiatives, and messaging.

Leadership

• Supervises and manages a six-member communications and public information team, including an audio-visual specialist and contractors.
• Mentors and provides technical guidance and instruction to support the professional development of the communications and public information team.
• Serves as the Department lead on crisis communication and provides communications information conduit to Board staff and Board Deputies and alerts them of inquiries regarding high-profile or controversial issues affecting the department and provides opportunities to generate accurate media coverage to highlight department activities to the public.
• Serves as a primary writer and editor for the Department across platforms.
• Continuously elevates writing to be compelling, concise, focused and centered on diversity, inclusivity, racial and park equity.
• Oversees the intake and response to media requests for information under the California Public Records Act, in coordination with department management, county counsel and department’s Public Records Act coordinator.

Media Relations

• Determines the best use of media strategies to reach the Department’s goals, including earned media, opinion editorials, letters to the editor, editorial board engagement, and paid and other media.
• Develops and sustains strong relations with media/news outlets and reporters and outreaches regularly to keep them informed of Department programs, services and initiatives.
• Responds to newsworthy events and media inquiries, which may include emergencies as a result of an epidemic or following the occurrence of natural or other disasters by providing contacts and immediate responsiveness to inquiries including receiving and assessing information, tailoring releases to the audience, cooperating with the Board Office, Chief Executive Office, communications media and advising appropriate personnel.
• Focuses on shifting the narrative from a youth-deficit orientation to one that challenges institutional barriers, public policies, and factors perpetuating park inequities, whether explicitly or implicitly.
• Provides media contacts with sources and data to inform their stories and center the Department message, mission, vision, programs and services in park and vision.
• Writes press releases and acts as spokesperson for the organization when speaking to press contacts.
• Manages the Department’s online and media databases. Works with Department’s communications team to build media lists for press statements, report releases, and other outreach.
• Tracks the Department’s media coverage and prepares updates for the Department executive team, Board offices and Park commissioners.

Website Management

• Ensures the Department’s website is a useful and engaging tool to support and further the Department’s services and programs.
• Ensures the website is accessible, up to date, user friendly, prominently features on-going campaigns and opportunities to engage, tell the Department’s story and who is involved, is easy to navigate and clearly communicates where the Department is and how it operates.
• Creates website management protocols for the public information team to follow.

Social Media

• Builds on and strengthens the Department’s social media platforms, including Facebook, Twitter, Instagram, LinkedIn, and YouTube, to broaden the Department’s reach and influence and to effect changes in policy and practice.
• Develops innovative and engaging social media plans for campaigns, events and publication releases that saturates our audiences with important dates and opportunities for action.
• Utilizes social media platforms to engage partners in disseminating information about our campaigns and advocacy efforts and develops tools, such as social media toolkits and graphics, to support the engagement of our partners.
• Assesses effectiveness of digital content using online metrics.
• Engages and trains appropriate staff to support social media efforts.

E-Communications

• Writes and curates content for e-blasts, newsletters and the Department blog and internal monthly newsletter.
• Maintains a robust editorial calendar that reflects key deliverables, partner activities, holidays, important higher education milestones such as legislative deadlines.

Requirements
MINIMUM REQUIREMENTS:
Option 1: Five (5) years of experience developing, administering, and evaluating a comprehensive marketing or public relations program* for a public agency, involving the development of public awareness of major programs** of the agency, and explanation of the role of the agency within the community.

Option 2: Graduation from an accredited four-year college or university with a bachelor’s degree*** in Marketing, Public Relations, Communications, Business Administration, or related field-AND- five (5) years of progressively responsible professional experience**** in marketing and communications, public relations, public information, community outreach, communications, or journalism, three (3) years of which the experience must be managing a marketing program.

LICENSE REQURIEMENTS:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL EXPECTATION:
This class includes administrative and clerical positions requiring light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved.

SPECIAL REQUIREMENT INFORMATION:
* Comprehensive marketing or public relations program is defined as creating, developing, executing, and monitoring programs from start to finish.

** Major programs are defined as programs involving public initiatives, social and community-based marketing campaigns aimed at creating public awareness (e.g. behavioral change, informational, educational, etc.) involving thousands of participants.

*** In order to receive credit for a bachelor’s degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application at the time of filing, or within seven (7) calendar days from application submission. Note: Foreign studies must be evaluated by an academic credential evaluation agency and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information).

**** Progressively responsible professional experience is defined as tasks, job duties or roles that demonstrate growth and/or advancement in complexity, difficulty, or level of responsibility in the scope of marketing and communications.

ENDORSEMENT OF COUNTY QUALIFICATIONS:County employees who wish to meet the experience requirements using out-of-class experience must provide official documentation such as additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study from CEO Classification with your application at the time of filing or within seven (7) calendar days from application submission. Employees do not need to submit such verification if they hold or have held a position deemed to be at equivalent level. Out-of-class duties should be accurately described in the application work history, and questionable experience will be verified through the departmental HR Manager when necessary.
WITHHOLD INFORMATION:No withholds will be allowed for this examination. Required education, certification and experience must be fully met and indicated on the application at the time of filing.
Additional Information
OUR ASSESSMENT PROCESS:
This examination process will consist of a multiple-choice and/or simulation assessment(s) weighted 100% assessing the following:

• Management Judgment
• Willingness to Learn
• Empathy
• Working Relationships
• Sharing Knowledge and Guidance
• Analyzing Information
• Learning Quickly
• Generating New Ideas
• Using Time Efficiently
• Working to High Quality Standards
• Adapting to Change
• Controlling Emotions
• Achievement
• Responsibility
• Management Potential
• Deductive Reasoning

Applicants must meet the Minimum Requirements and achieve a passing score of 70% or higher in order to be placed on the Eligible Register.

MULTIPLE-CHOICE AND SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

TEST PREPARATION:
Study guides and other test preparation resources are available to help candidates prepare for
employment tests. While the guides will help in preparing for the test, we advise you to review all
related materials that you deem necessary.

• An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at Please click on “Find a Job” and then “Job Search Toolkit.” Test preparation information is located under the “Employment Test Assistance” section.
• Additional online practice tests are available at

Please note that these resources are intended to provide general information about the types of tests and assessments used by the County of Los Angeles. These resources do not contain details of the exam nor the specific questions you will be asked to answer during the test administration. The exam content section describes the areas assessed by the test and you are invited to study and review whatever material you believe will help you to prepare.

TRANSFER OF TEST COMPONENTS:

• Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination.
• This examination contains test components that may be used in the future for new examinations and your test responses may be transferred.

Please add the below email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Note: All notifications including invitation notices will be sent electronically to the email address provided on the application. Test scores cannot be given over the telephone.

Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.

ELIGIBILITY INFORMATION:
The names of candidates receiving a passing score in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the register of eligible candidates accordingly.

VACANCY INFORMATION:
The resulting eligible register will be used to fill vacancies within the Department of Parks and Recreation.

AVAILABLE SHIFT: Any

APPLICATION AND FILING INFORMATION:
Applications must be filed online only. We will begin receiving applications on Wednesday, September 27, 2023, at 8:00 a.m. (PT). All application must be received BEFORE 5:00 p.m. (PT) on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green “Apply” button at the top right of this posting.

Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements as listed on this job posting. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.

IMPORTANT: Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member’s or friend’s user ID and password may erase a candidate’s original application record.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

TESTING ACCOMMODATION:
If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation.

Testing Accommodations Coordinator Email: TestingAccommodations@hr.lacounty.gov
Teletype Phone: (800) 899-4099
Alternate Teletype Phone: (800) 897-0077
California Relay Services Phone: (800) 735-2922

Department Contact Name: Jasmine Hines
Department Contact Phone: (213) 738-2008
Department Contact Email:

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

Your Responsibilities:

1. Completing Your Application:

a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted.

b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title.

c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation.

2. Requirements on Job Posting:

a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time.

b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual over age 40.

c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable.

3. Application Deadline: All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed.

4. Change of Name or Address: To change personal information such as your name or address, log into your profile on and make the necessary change. This can be done at any time.

5. Equal Employment Opportunity/Non-Discrimination Policy:

a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation or disability. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation may be subject to verification as allowable with State and Federal law. All accommodation-related information will remain confidential.

Disclaimer: The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction which may affect the employment application or the application selection process.

You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty.

The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system.

The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis.

NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet.

By accepting the Use Disclaimer set forth here, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer.

Test Preparation: Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at /. Additional resources may be listed on the job posting. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below.

Veteran’s Credit: In all open competitive examinations, a veteran’s credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit.

A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty.

This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran’s credit. More information available at:

Accreditation Information: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information available at: and http://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC E_Resource_Guide.pdf

Background Check: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

Career Planning: Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at

Benefit Information: Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a “new member” of the County’s defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) – unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California.

Americans with Disabilities Act of 1990: All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible.

Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below.

Los Angeles County Child Support Compliance Program: In an effort to improve compliance with courtordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information.

Social Security Act of 2004: Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website , or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office.

Employment Eligibility Information: Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility.

The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) and the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) prohibits employment discrimination based on race or color; religion; national origin or ancestry, physical disability; mental disability or medical condition; marital status; sex or sexual orientation; age, with respect to persons over the age of 40; and pregnancy, childbirth, or related medical conditions.

COVID-19 VACCINATION: Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions/classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.

Updated April 2023

For detailed information, please click

01

The information you provide on this supplemental questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process. CHECK YOUR ANSWERS CAREFULLY. Any mistakes you make and/or any incomplete responses you provide in completing these questions will be used to disqualify your application even if you possess the qualifying experience or education. Be specific as possible and include all information requested. Comments such as “see resume or application” will not be considered as a response. All information is subject to verification at any time in the examination and hiring process. Falsification of any information may result in disqualification or dismissal.

• I understand the above information and instructions.

02

Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. DO NOT select “off” under Email Preferences within your profile or click “unsubscribe” on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position.
Please add JHines@hr.lacounty.gov, Jyee@parks.lacounty.gov, info@governmentjobs.com, talentcentral@shl.com, and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.
It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.

• I understand the above information and instructions.

03

How many years of experience do you have developing, administering, and evaluating a comprehensive marketing or public relations program* for a public agency, involving the development of public awareness of major programs** of the agency, and explanation of the role of the agency within the community?
*Comprehensive marketing or public relations program is defined as creating, developing, executing, and monitoring programs from start to finish.
**Major programs are defined as programs involving public initiatives, social and community-based marketing campaigns aimed at creating public awareness (e.g. behavioral change, informational, educational, etc.) involving thousands of participants.

• No experience
• Less than 1 year of experience
• 1 year to less than 2 years of experience
• 2 years to less than 3 years of experience
• 3 years to less than 4 years of experience
• 4 years to less than 5 years of experience
• 5 or more years of experience

04

If you indicated you had the above experience, you must describe your experience that supports your response to Question #3. Limit your response to 200 words and only provide the experience that supports your response above. Indicate the following information for each job held:

• Payroll Title
• Employer
• Dates of Employment From (mm/dd/yr) – To (mm/dd/yr)
• Supervisor Name
• Description of Work related to this experience

Enter “N/A” if you do not have any experience under this option.

05

Do you have a bachelor’s degree from an accredited university or college with a specialization in any of the following areas?

Select all that apply.

• Marketing
• Public Relations
• Communications
• Business Administration
• Related Field of Study
• Unrelated Field of Study
• I do not have a bachelor’s degree.

06

If you selected “Related Field of Study” or “Unrelated Field of Study” in Question #5, please provide the area or specialization below.

Field/Area of Specialization:
Enter “N/A” if question does not apply.

07

In order to receive credit for a bachelor’s degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application at the time of filing. If you are not able to attach the required document(s), you can send them to JYee@parks.lacounty.gov within seven (7) calendar days from application submission.
Note: Foreign studies must be evaluated by an academic credential evaluation agency and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information).

• I have read and understood the above information and instruction and have attached the required document(s).
• I have read and understand the above information and instructions and will send the required document(s) to JYee@parks.lacounty.gov within seven (7) calendar days.
• I have read and understand the above information and instructions; however, this does not apply to me.

08

How many years of progressively responsible professional experience**** do you have in marketing and communications, public relations, public information, community outreach, communications, or journalism?

****Progressively responsible professional experience is defined as tasks, job duties or roles that demonstrate growth and/or advancement in complexity, difficulty, or level of responsibility in the scope of marketing and communications.

• No experience
• Less than 1 year of experience
• 1 year to less than 2 years of experience
• 2 years to less than 3 years of experience
• 3 years to less than 4 years of experience
• 4 years to less than 5 years of experience
• 5 or more years of experience

09

If you indicated you had the above experience, you must describe your experience that supports your response to Question #8. Limit your response to 200 words and only provide the experience that supports your response above. Indicate the following information for each job held:

• Payroll Title
• Employer
• Dates of Employment From (mm/dd/yr) – To (mm/dd/yr)
• Supervisor Name
• Description of Work related to this experience

Enter “N/A” if you do not have any experience under this option.

10

How many years of progressively responsible professional experience**** do you have managing a marketing program?

**** Progressively responsible professional experience is defined as tasks, job duties or roles that demonstrate growth and/or advancement in complexity, difficulty, or level of responsibility in the scope of marketing and communications.

• No experience
• Less than 1 year of experience
• 1 year to less than 2 years of experience
• 2 years to less than 3 years of experience
• 3 or more years of experience

11

If you indicated you had the above experience, you must describe your experience that supports your response to Question #10. Limit your response to 200 words and only provide the experience that supports your response above. Indicate the following information for each job held:

• Payroll Title
• Employer
• Dates of Employment From (mm/dd/yr) – To (mm/dd/yr)
• Supervisor Name
• Description of Work related to this experience

Enter “N/A” if you do not have any experience under this option.

Required Question