Help Desk Level 2 Associate

Volt has partnered with an amazing company in Salinas CA. who is in need of a Help Desk Level 2 Associatethat is Bilingual (English /Spanish)

Direct Hire or Temp to hire opportunity!

As an Help Desk Level 2 Associate you will: The Help Desk Level 2 Associate is the frontline staff member responsible for providing technical assistance and support related to desktops, laptops, and other user devices. Level 2 handles breaks/fixes, configuration issues, troubleshooting, software installations, and hardware repair including in-house repair or coordinating depot services

EDUCATION AND EXPERIENCE:

Associate degree in or certification in basic computer networking and repair

3 years’ experience in the field.

Excellent oral communication with a customer service orientation is essential; ability to tease out issues being experienced by users with varying levels of computer expertise.

Above average written communication skills are required; must be able to clearly outline solutions and steps in a simple and concise format for users.

Prefer Bi-lingual in english and Spanish.

Ability to perform basic mathematical work – addition, subtraction, multiplication, division, percentages.

Pay for this position is $68K, Monday-Friday, 8am-5pm.

***Volt is hiring immediately***

***APPLY NOW***

Job ID : 383838



Job Category



Job Type



Salary



Country



City



Career Level



Company



JOB SOURCE