Job Details
Level
Experienced
Job Location
Hotel Valencia Santana Row – San Jose, CA
Position Type
Full Time
Education Level
None
Salary Range
$20.00 – $20.00 Hourly
Travel Percentage
None
Job Shift
Day
Job Category
Hospitality – Hotel
Host/Hostess
Up to $900 RETENTION PROGRAM PAY and MORE, APPLY to FIND OUT!
Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!!
Come be a part of an AWARD-WINNING TEAM.
Hotel Valencia Santana Row is located in San Jose, CA and is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotel’s are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond…
Job summary:
A Restaurant Host’s duties primarily focus on ensuring the guests have a positive experience as soon as they enter the restaurant. The Host/Hostess also greets Guests upon arrival, informs Guests of their wait time, monitors a waiting list, enters Guest names into the computer system, shows Guests to their table, and bids Guests farewell as they leave.
Shift requirements:
Shifts are from 6am to 2:30pm. Days and weekends, including holidays.
Responsibilities
- Contribute positively to the team within the department.
- Prepare for all guest requests
- Participate in ongoing training
- Organize seating through OpenTable to fill the dining room
- Perform opening and closing duties
- Maintain waitlists
- Keep work areas clean and organized
- Be extremely courteous to all customers and fellow employees
- Report unsafe conditions to your supervisor immediately
- Maintain hotel equipment in proper working conditions.
- Any other duties assigned by your immediate supervisor
- Think strategically with regard to sections, seating occupancy, and rotation
- Assist servers with side work, including cleaning, stocking, and rolling silverware
- Comply with Valencia Hotel Group (and its affiliates) standards and regulations to encourage safe and efficient hotel operations.
- Maintain regular attendance in compliance with Valencia Hotel Group
- Complete other duties as assigned by Supervisor
Qualifications:
- Hotel Operations or Customer Service experience preferred
- Communicates effectively with others
- Works productively with a team
- Effective multitasking skills
- Composure and patience under pressure
BENEFITS:
- Medical, Dental, Life insurance
- Paid Time Off
- Paid Community Service Days
- Click here to learn more
Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer
Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.