Why us?
Postition Rate: $20.00-$22.00 per hour
*Must be available one weekend day, afternoons and evenings during the week*
Urban Farmer Steakhouse is a chef-driven seasonal steakhouse in lower-downtown Denver that emphasizes sustainable practices, locally-sourced ingredients, and ethically raised meats. Urban Farmer is a family of restaurants with locations in Portland, Cleveland and Philadelphia, with its newest addition in Denver.
The Urban Farmer backdrop is warm and elegant, yet quaint and rustic, visually telling the life-story of the hardworking, country farmer who marries the cosmopolitan art collector. Urban Farmer Denver is described as “rural chic”, and prides itself in taking a re-imagined and modern approach to a typical white-tablecloth New York steakhouse for the more casual Denver demographic.
Do you crave a career where you can deliver delectable experiences paired with thoughtful and caring service? Apply today!
A Rewarding Experience:
- Complementary RTD EcoPass
- Medical, dental, & vision insurance
- Health savings and flexible spending accounts
- Basic Life and AD&D insurance
- Paid time off for vacation, sick time, and holidays
- Eligible to participate in the Company’s 401(k) program with employer matching
- Employee Assistance Program
- Tuition Reimbursement
- Great discounts on Hotels, Restaurants, and much more
- Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
Job Overview
The Host maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges.
The Private Dining Specialist is responsible for supporting the Sales and Marketing Manager in preparing sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders) and guest experience.
Responsibilities
- Meets arriving customers as they enter restaurant with cordial greeting.
- Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests.
- Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention
- Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management.
- Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant.
- Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment.
- Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature.
- Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management.
- Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift.
- Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies.
- Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department.
- Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties.
- Checks the proper set-up of tables and seating prior to opening.
- Immediately reports in writing any maintenance or housekeeping discrepancies to management.
- Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.
- Private Event Sales: The Private Dining Specialist is responsible in helping the Sales and Marketing Manager to achieve private dining sales goals, by assisting in BEO packets, lead organization, menu printing and any additional duties as assigned by the SMM.
- Assist in execution of private events/offsite events as needed
- Restaurant Promotion Execution: Assist with the planning and execution of restaurant level promotions such as beer dinners, wine dinners, chef classes etc.
- Manage holiday and area events calendar on property websites
- Maintain brand voice and build engagement amongst various social channels
- Business Partner Program: Support the SMM in identifying key business contacts in trade area and developing these relationships. Assist the SMM by looking for ways to recognize business and attract regular visits from employees while encouraging private event sales simultaneously.
- Any and all other duties deemed necessary by a member of management.
Qualifications
Education/Formal Training
More than two years of post-high school education.
Experience
One to two full years of employment in a related position with this company or other organization(s).
Knowledge/Skills
- Proficient in Microsoft Office Programs
- Proficient in Social Media Platforms
- Excellent mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances
- Excellent hearing required to discern/resolve complaints, issues and participation in meetings for feedback.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Requires ability to hear, speak, read and write English fluently.
- Requires effective business writing and speaking skills.
- Excellent vision required – 100% in review preparation of all documentation.
- Excellent reading and writing abilities for completing paperwork and management reports, giving and receiving instructions, review and preparation of all documentation and training
- Understand and follow verbal/written instructions.
- Develop strong internal and customer relationships.
- Superior at maintaining accurate records.
- Must be able to maintain a professional manner under stress.
- Mature, with good judgment, detailed oriented, friendly and responsible.
- Must be extremely confidential and able to manage sensitive and confidential situations tactfully.
- Ability to adapt to changing guest needs quickly and effectively.
- Ability to multi-task, with strong organizational and time management skills.
- Must be punctual, organized, and well-prepared
- Able to problem solve and work independently.
Environment
Restaurant and office environment