Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you’ll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service – our leading training and development experience.
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary:
The Housekeeping Office Assistant is to be knowledgeable of the company’s management systems, policies and initiatives for Hospitality, Environmental, and Health and Safety. You have specific responsibilities within these areas and are expected to understand them as well as help guide others. You will act as communications link on room status between housekeeping and the front desk. Maintains all housekeeping files and records; handles the housekeeping office phone. You will also be the owner of all lost and found, which includes managing Chargerback, the system that safely returns items back to guests. Equally as important, they are here to have some fun too!
Job Specifications:
- Expacted Pay Range: $20.00 – $22.76 / hour
- Shift Availability: Full Time
- Skill Level: Entry
The Housekeeping Office Assistant responsibilities include, but are not limited to:
- Ensures all guest requests for extra linens, rollaways etc. are completed in a timely manner and proper follow up is conducted
- Receive room status and special requirement information from the Front Desk and advise the housekeeping areas
- Maintain a follow up log of all the calls you took from the front desk, who executed the call from housekeeping, if it was completed, by whom, and then follow up with the guest
- Maintain the housekeeping reports accurately throughout the day
- Assist the Executive housekeeper with administrative responsibilities
- Ensure the organization of the housekeeping office and closets
- Maintain open communication with the front desk and engineering
- Assure that all maintenance requests flow through the office
- Secure, keep and maintain records of all Lost and Found items within Chargerback (online lost and found system)
- May be called upon to inspect guest rooms or perform Housekeeping attendant duties
- Answer phones, receive information and pass it on to the appropriate parties
- Other duties as assigned
The Housekeeping Office Assistant position asks that any candidate be able to demonstrate the following skills or experience:
- Previous experience in a housekeeping department – Preferred
- Previous hotel/hospitality experience – Preferred
- Fluent in speaking, reading and writing English – Required
- Basic Spanish speaking – Required
- Bilingual or Fluent in speaking, reading and writing Spanish – Preferred
- Strong communication skills – Required
- Ability to perform well under pressure – Required
- Valid US Driver’s License – Preferred
- Knowledge of a property management system (Visual One) – Desirable
The expected pay range is $20.00 – $22.76. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 494144