Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you’ll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service – our leading training and development experience, and wellness benefits to fuel your success.
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary:
The administrator will be responsible for the daily dispatching of work orders to the appropriate departments, ensuring timely and effective response. This individual will administratively assist staff regarding labor tracking, entry and organization of work orders, and clarification of information required to properly complete tasks. This role will also be responsible for helping management schedule and track project completion, as well as unit inspections. Additional administrative tasks may be assigned as required.
Job Specifications:
- Housing: May Be Available
- Expected Pay Range: $20.00 – $22.76 / hour
- Shift & Schedule Availability:
- Skill Level: Entry
Job Responsibilities:
- This position will report to the Maintenance Manager, however will have direct responsibilities closely tied to the entire Keystone Property Management department.
- This position will need to work closely with their stakeholder groups in addition to their direct boss. Stakeholder groups to include: Building Maintenance, Housekeeping, Guest service, Property Managers, and in some circumstances, guests and owners.
- Clarify the priority of work requests, assign those tasks to the appropriate parties, and follow up with technicians on the status of those requests.
- Act as department administrator for IQtrac engineering programs – Attending IQtrac Trainings and office hours if needed. This position will be required to produce reporting from these work order systems for billing.
- Assist in training new hires into the engineering department on IQtrac system to ensure it is being utilized appropriately and effectively.
- Create and review reports showing productivity, hours worked by each tech, repeat incidents, and current open issues, deferred issues, out of order units, and billing.
- Regular scheduled meetings with the managers and teams.
- Assist when the Building Maintenance Manager is out of the office or unavailable.
- Act as liaison for all Keystone Resort Property Management departments within the IQtrac, IQware software. Communicate clearly with all teams and be proactive in passing on all applicable information to completing tasks quickly and efficiently.
- Help track and record maintenance department projects and dispatch tasks to techs when occupancy allows for work to be completed.
- Other duties as assigned
Job Requirements:
- Must have high school diploma or equivalent
- Must speak English and have strong verbal and written communication skills
- Must be proactive in gathering and passing on information
- Proficient in Microsoft Office
- Possess the ability to work well in a team environment
- Detail oriented
- Must be able to work under pressure
The expected pay range is $20.00 – $22.76. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 497864
Reference Date: 09/06/2023
Job Code Function: Housekeeping