Company Description
Starting pay rate: $15/ hour – Use our Daily Pay benefit and get access to your pay as you need it.
$1,000 Sign-on Bonus only applies for new hires and rehires that have not been employed with Westgate within one year of their termination date
About Westgate Smoky Mountain Resort & Spa:
Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park.
Job Description
Navigation is your tool; support is your drive. Whether you’re helping a guest or stripping a room, your job is to make sure everything is in place. You empower our housekeepers to strive for the best! Are you ready to jump into this adventure?
As a Houseperson/Runner, you will:
- Interact courteously with requests from our guests
- Assist a team of housekeepers to maximize their time
- Keep a keen eye on the storage closets, ensuring they are stocked daily
- Walk the buildings to ensure cleanliness and a welcoming environment
- Provide superior customer service by promptly delivering requested items to guest units
- Have an eye for detail by maintaining a clean and organized storage closet
- Navigate our resort by providing around-the-clock service
- Greet our guests with a warm and friendly welcome
Qualifications
To perform this job successfully, you must have excellent communication skills and be able to read, write and speak English fluently. Additionally, the person must possess and adhere to the following core values:
- Integrity
- Passion
- Work Ethic
Requirements
- Must be able to lift 50lbs and work in outdoor weather conditions
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
Additional Information
Why Westgate?
- Comprehensive health benefits – medical, dental and vision
- Paid Time Off (PTO) – vacation, sick, and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.