Housing Stability Team Lead

Salary: $71,246.88 – $106,870.32 Annually

Location : Hennepin County

Job Type: Full-time

Job Number: 23HSPH131KC139

Department: Human Services and Public Health

Division: Housing Stblty Data & Planning

Opening Date: 05/31/2023

Closing Date: 6/7/2023 11:59 PM Central

Description

The Hennepin County Housing Stability area is seeking to hire a Housing Stability Team Lead. This position in the RentHelp Hennepin program will be responsible for leading and supervising staff who support and receive referrals from partner school district programs for families experiencing housing instability. This position is part of a leadership team that oversees many complex processes and will focus on guiding the agency through continuous improvement initiatives.

Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit.

Location and hours:

This position is hybrid and will be performed both at community locations and remote as job duties require. Work hours will be flexible, working 8 hours per day during core business hours, 7 a.m. – 6 p.m., Monday – Friday. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.

New employees who are hired into remote or hybrid positions between January 2, 2022, to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment.

About this position type:This is a full-time, benefit-earning position.

This position is internally classified as a Human Services Supervisor.
Click to view the job classification specification.

In this position, you will:

• Manage a team of 6-10 paraprofessional staff, including Heading Home Corp Navigators (AmeriCorp).
• Support a culture of respectful, trauma-informed, customer focused services.
• Gain expertise in RentHelp Hennepin application software.
• Support staff in their work to navigate and support residents in need of rent assistance.
• Develop and maintain partnerships with school districts for identifying and making appropriate referrals for families at risk of homelessness.
• Work in partnership with the RentHelp Hennepin management team and community agencies.
• Lead special projects, as assigned.

Need to have:

• Four years or more of paraprofessional experience in determining appropriate funding sources for financial assistance, performing support collection activities, and/or providing employment readiness assistance. Note: Supervisory experience in a human services setting may be substituted for up to two years of paraprofessional experience on a year for year basis.
• Access to reliable transportation to travel to various sites throughout Hennepin County.

Nice to have:

• Experience:
  • Working in a community-based setting.
  • With housing or rent assistance programs.
  • Developing and maintaining community partnerships, including with educational systems.

About the department:
Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for people we serve. The people we serve and our communities are connected. By helping one, we help the other.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals — that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.

Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at ).

Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.

Your future. Made here.

This posting may be used to fill current and future vacancies.

This position may have access to systems or other documentation that contains HIPAA data.

Invitations to interview will be based upon an assessment of education and experience.

Final candidates may be required to complete a background check.

If you have any questions, please contact:Kristin Checco

Why work here?

Hennepin County embraces the Total Rewards philosophy. We want our employees to succeed – not only at work but as they move through life and its milestones. We offer advantages and opportunities others can’t – including:

• Meaningful work
• Public service
• Competitive pay
• Work-life balance
• Generous benefits
• Opportunities to grow
• Commitment to your success

By working in public service, we are a part of something larger than ourselves. Together, we support those in need. We help people access information and services. We empower vibrant and diverse communities. We serve residents.

Visit our benefits page to learn more: bridge.hennepin.us/eligibility.

If you are a current Hennepin County employee please be aware that any change in job classification may affect your current benefits (such as a conversion from Vacation/Sick Leave to Paid Time Off and/or enrollment in a Health Care Saving Plan.) Information about the impact of job changes on benefits can be found

01

The requirements of the position are:This position is hybrid and will be performed both at community locations and remote as job duties require. Work hours will be flexible, working 8 hours per day during core business hours, 7 a.m. – 6 p.m., Monday – Friday.
While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.

Access to reliable transportation to travel to various sites throughout Hennepin County.

Are you willing and able to meet these requirements?

• Yes
• No

02

How many full-time equivalent years of paraprofessional experience do you have determining appropriate funding sources for financial assistance, performing support collections activities, and/or providing employment readiness assistance?

• I do not have this experience
• Less than 1 year
• 1 year or more, but less than 2 years
• 2 years or more, but less than 3 years
• 3 years or more, but less than 4 years
• 4 years or more

03

Briefly describe your paraprofessional experience determining appropriate funding sources for financial assistance, performing support collections activities, and/or providing employment readiness assistance, referencing job(s) listed in your application/resume. If you do not have this experience, type “None” in the space provided.

04

How many years of supervisory experience do you have in a human services setting?

• I do not have this experience
• Less than 1 year
• 1 year or more, but less than 2 years
• 2 years or more

05

Briefly describe your supervisory experience in a human services setting, referencing job(s) listed in your application/resume. If you do not have this experience, type “None” in the space provided.

06

Do you have experience working in a community-based setting?

• Yes
• No

07

Briefly describe your experience working in a community-based setting, referencing job(s) listed in your application/resume. If you do not have this experience, type “None” in the space provided.

08

Do you have experience with housing or rent assistance programs?

• Yes
• No

09

Briefly describe your experience with housing or rent assistance programs, referencing job(s) listed in your application/resume. If you do not have this experience, type “None” in the space provided.

10

Do you have experience developing and maintaining community partnerships, including with educational systems?

• Yes
• No

11

Briefly describe your experience developing and maintaining community partnerships, including with educational systems, referencing job(s) listed in your application/resume. If you do not have this experience, type “None” in the space provided.

12

Please choose the one recruitment source that best describes how you first learned about this job opening. Please review all possible choices before making your selection. Your response to this question helps us evaluate the effectiveness of our recruitment methods.

• College or university (job board, career services, or instructor)
• Community or nonprofit organization (counselor, job board, etc.)
• Employee or recruiter of Hennepin County
• Friend or family member that is not a Hennepin County employee
• Hennepin County job notification emails
• Indeed.com
• Job fair or networking event
• LinkedIn
• Print advertisement (flyer, postcard, billboard, transit ad, etc.)
• Professional association (job board or email)
• Social media (Facebook, Twitter, Instagram, etc.)
• www.hennepin.jobs or www.governmentjobs.com
• Other

13

For the recruitment source selected above, please provide the specific name of the person, website or media source.

Required Question