Human Factors Intern – TPT1

Salary : $3,537.00 – $4,723.00 Monthly

Location : Thurston County – Olympia, WA

Job Type: Full Time – Non-Permanent

Remote Employment: Flexible/Hybrid

Job Number: 23DOT-HQ-05245i

Department: Dept. of Transportation

Division: Headquarters

Opening Date: 07/12/2023

Closing Date: 7/19/2023 11:59 PM Pacific

Description

About WSDOT

Washington State Department of Transportation (WSDOT) is the steward of an integrated, multimodal transportation system that helps to ensure people and goods move safely and efficiently throughout the state. In addition to building, maintaining, and operating the state highway system, WSDOT operates the largest ferry system in the nation, manages the world’s longest floating bridge, and recently completed the world’s widest tunneling project.

The Opportunity

WSDOT is currently seeking a Human Factors Intern (Transportation Planning Technician 1) to support the Highway Safety Program as part of a team of safety professionals working to integrate human factors understanding into human-centered design principles. WSDOT is working to integrate the Safe System Approach into Washington State practices and procedures. This position will work with staff from Transportation Safety and Systems Analysis Division and the Active Transportation Division on small-scale, short-term projects and research activities related to human factors, road user interaction and the Safe System Approach. Outcomes and products will be conveyed in writing, graphical representations, PowerPoint presentations, and research papers as appropriate to the information and audience.

What to Expect

Among the varied range of responsibilities held within this role, the Human Factors Intern will:

  • Work with Statewide experts to develop materials and content into safety practices and procedures by using human factors understanding to develop products.
  • Assist in the communication with engineers and planners to increase human factors understanding.
  • Assist other staff in identifying and communicating opportunities for change in policies, procedures, and programs that will create a more equitable and safe road system for all transportation system users.
  • Develop human-centered practices, work plans and content for consideration in WSDOT Safety and Active Transportation programs, including the collection of data and literature, analyses of data, collation of literature on human centered design and operational practices.
  • Prepare reports, technical memorandum, briefings, and presentations on deliverables.
  • Participate in meetings, conferences, and other events.

Qualifications

To be considered for this opportunity, the following are required:

  • Must be involved in a college institution or recent graduate and have taken courses in cognitive psychology and/or human factors.

It is preferred that qualified candidates also have:

  • Possess strong technical skills with the capability to learn and use a variety of software such as MS Office and various online databases to analyze data and produce reports and graphics.
  • Fully understand basic research methods and procedures.
  • Demonstrated ability to interpret images to report data.
  • A valid driver’s license with the ability to drive to meetings as necessary.

Important Notes

  • This recruitment may also be used to fill additional positions per business needs.
  • This position offers flexible/hybrid remote work options.
  • This is an intern position, non-permanent and anticipated to last 3-6 months.
  • The salary range listed includes the legislative approved general wage increase of 4%, effective on July 1, 2023.
  • In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable . Information on other compensation types for non-represented positions can be found in of the Washington Administrative Code.
  • WSDOT does not use the E-Verify system. For more information, please visit

Why WSDOT

  • Work-Life Balance – We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals’ lifestyle. As such, there are a number of flexible schedule options available, including telework options for eligible positions.
  • Paid Leave – In addition to 12 paid holidays, full-time employees may earn up to 25 paid vacation days per year!
  • Tuition Assistance – Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
  • Plan For Your Future – WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to for more information.

Check out this video to learn more:

How to Apply

Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the “Work Experience” portion of the application be completed in as much detail as possible.

In order to be considered for this opportunity, please include the following with your online application:

  • An attached Resume outlining (in reverse chronological order) your experience to date.
  • An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
  • Contact details for a minimum three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the “References” section of the online application; does not require an additional attachment.

Please click the “APPLY” button to proceed. Note that you will be prompted to either sign in, or create an account. This step is required in order to submit an application to this opportunity.

WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/ or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.

Contact us
For inquiries about this posting, you may contact the assigned Recruiter, Robyn Lovely, at Please be sure to reference 23DOT-HQ-05245i in the subject line.

More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That’s why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees’ Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems’ web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave
Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave
Leave Sharing

Family and Medical Leave Act (FMLA)
Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 12-31-2022

01

Are you a recent graduate (within two years) or actively enrolled in a college institution?

  • Yes
  • No

02

If you selected “yes” to the previous question, please specify the program you are enrolled in or the degree you have received, and the human factors related coursework you completed. Otherwise, type N/A.

03

Which one of the following best describes your highest level of Microsoft Excel skills? (To qualify for the Intermediate level, you must also be able to perform the functions at the Basic level; to qualify for the Advanced level, you must also be able to perform the functions at Basic and Intermediate levels; to qualify for the Expert level, you must also be able to perform the functions at the Basic, Intermediate, and Advanced levels.))

  • I do not have enough skills to meet the definition of the Basic level below
  • BASIC: Create basic worksheets; create basic formulas; use basic functions; modify and format a worksheet; print workbooks
  • INTERMEDIATE: Use advanced formulas; organize tables and worksheets; create and modify charts; analyze data using Pivot tables and Pivot Charts; insert and modify graphic objects in a worksheet
  • ADVANCED: Create and edit macros; conditional formatting; apply data validation criteria; able to protect, share and merge files; trace cells and troubleshoot formula errors; uses data list outline; consolidate data and link workbooks; export and import text files and XML data; import data from the Web and create Web queries; analyze data using trend lines, Sparklines and scenarios
  • EXPERT: Able to use and train others in all Excel functions listed above and uses advanced formulas, functions and arrays; uses information, date and time functions; uses advanced editing and formatting; advanced chart formatting; runs solver models and reports; embed and link information; set up customization including automation

04

Which one of the following best describes your highest level of Microsoft Word skills? (To qualify for the Intermediate level, you must also be able to perform the functions at the Basic level; to qualify for the Advanced level, you must also be able to perform the functions at Basic and Intermediate levels; to qualify for the Expert level, you must also be able to perform the functions at the Basic, Intermediate, and Advanced levels.))

  • I do not have enough skills to meet the definition of the Basic level below
  • BASIC: Create, save, preview and print a basic document; edit selected text; change font appearance; highlight text; format paragraphs with tabs, borders, shading and styles; page setup, use auto correct
  • INTERMEDIATE: Insert graphic objects and visual effects to a document; add tables to a document or convert tables to text; add watermarks, borders, headers and footers; use the word look up (thesaurus, dictionary); customize tables and charts; modify pictures in document; create customized graphic elements; use templates
  • ADVANCED: Insert content using quick parts; control text flow; perform mail merge function; uses macros for tasks; insert cover pages and table of contents; track changes and comments; insert bookmarks, footnotes and endnotes; add hyperlinks; cross-references and citations; link documents to excel worksheets; send document to PowerPoint; merge documents; redaction function; hide text; add digital signature, restrict access and use passwords; create, protect and automate forms
  • EXPERT: Able to use and train others in all Word functions listed above

05

Are you able to interpret images to report data?

  • Yes
  • No

06

Do you fully understand basic research methods and procedures?

  • Yes
  • No

07

Do you possess a valid driver’s license?

  • Yes
  • No

08

How did you learn of this employment opportunity?

  • Indeed
  • LinkedIn
  • Direct Email Notification
  • WSDOT social media (Twitter, Facebook, YouTube, etc)
  • Career Fair
  • Monster
  • WorkSource
  • Handshake
  • AASHTO
  • NACTO
  • COMTO
  • APWA
  • “NOW HIRING” banner/sign
  • Radio advertisement
  • WSDOT Employment Site
  • Careers.wa.gov
  • governmentjobs.com
  • Other (specify below)

09

If you selected ‘Other’ on the previous question, please specify how you learned of this employment opportunity in the space provided:

Required Question

Job Category
Transportation and Logistics
Job Type
unspecified
Salary
USD 3,537.00 - 4,723.00 per month
Country
United States
City
Olympia
Career Level
unspecified
Company
Washington State Department of Transportation
JOB SOURCE
https://www.governmentjobs.com/careers/washington/jobs/4117605