Salary : $33,077.02 Annually
Location : Social Services Main Hickory, NC
Job Type: Full-Time
Job Number: 01803
Department: Social Services
Opening Date: 08/25/2023
Closing Date: 9/8/2023 11:59 PM Eastern
Position Description
Catawba County Social Services is committed to making living better through serving children and families with multiple and complex needs.
We are seeking a Human Resource Aide II who shares our common core values:
Doing what’s right:
- Facilitating medical, dental & therapy appointments for children experiencing foster care in a timely and consistent manner.
Doing what matters most:
- Ensuring medical records are retrieved in a timely and consistent manner to ensure children in foster care receive the proper medical and therapeutic care needed
Doing it together:
- Working with foster care social workers to ensure the well-being needs of children experiencing foster care are met. Working with Child Welfare administrative staff to ensure excellent customer service for citizens.
Doing it well:
- Ensuring mandated time frames are met for medical and dental services for children experiencing foster care.
Responsibilities
- Schedule and confirm appointments by phone and notify clients, social workers, and providers of pickup and drop off times
- Transport and accompany minor children in foster care to medical appointments in a safe and timely manner
- Provide direct supervision of children during transportation and while waiting for service providers
- Serve as communication link between service provider, foster parent, and social worker regarding medical appointments
- Serve as advocate for children, reporting any health or other concerns to appropriate parties, immediately as necessary
- Request and retrieve medical records, birth records, and completion of forms for children’s appointments (those in DSS custody)
- Fill prescriptions when requested by social worker or placement provider
- Provide accurate weekly documentation concerning Medicaid services provided to children in Foster Care, including keying information into applicable foster care databases and websites
- Complete reports and other documentation, including but not limited to, day sheets, time sheets, mileage reports, travel logs, and vehicle maintenance logs
- Participate in periodic training (i.e. blood borne pathogens, CPR, first aid, defensive driving, technology, public relations, problem solving, effective customer service)
- Assist Child Welfare administrative staff with answering phones and assisting clients in Child Welfare
Qualifications
- High School diploma or GED equivalent and 1 year of experience working with children or related experience
ADDITIONAL REQUIREMENTS:
- A valid NC driver’s license with safe driving record
- Effective computer skills with familiarity in using computers to complete data entry and mobile devices such as tablets and phones
- Ability to work independently, with effective judgment skills and strong initiative and flexibility
- Exceptional oral and written communication skills, with the ability to communicate with clients, internal staff, and professionals in the community and work in a team environment
- Ability to work well with children, some of whom may have behavioral issues, and a good understanding of child development
- Strong problem solving skills
- This is considered medium work; lifting up to 50 pounds on a regular basis to carry and assist young children to doctor appointments
As of 7/1/2022:
You will find that Catawba County has one of the best benefits packages around. Our Human Resources staff are dedicated to keeping in touch with trends in benefits on both a local and national level, listening to employees’ suggestions regarding benefits, and continually reviewing to ensure our benefits package is of good quality and meets the needs of both our employees and our organization. Available benefits include:
Health Care
- Health: For a small bi-weekly premium, employees may choose between a traditional (co-pay) health plan and a high deductible health plan coupled with a Health Savings Account (HSA). Coverage may also be purchased for spouse, child(ren), or family.
- Dental Insurance: At no cost to full-time employees, the County covers preventive, routine, and non-routine care. Coverage for the same benefits may also be purchased for spouse, child(ren) and family. In addition, a $2,000 benefit toward orthodontia coverage is provided for children up to age 19.
- Vision Care: Coverage is available, at group rates, for employee and dependents, with 2 plan options to choose from.
- Supplemental critical care and accident insurance plans: These optional coverage plans are available at a nominal cost.
- Flexible Spending Accounts: Pre-tax accounts which can be used to pay for qualified out-of-pocket medical, dental, vision expenses.
Employee Wellness
- Employee Health Clinic (EHC): An employee medical clinic, available to all County employees, which operates 40 hours a week. Services provided include acute care, first aid, evaluation and care for workers’ compensation injuries, pre-employment screenings, health education, and behavioral health referrals. Services offered both in person and through telehealth. Acute care available to employee’s children ages 5-17 regardless of health insurance coverage and for employee’s adult children (ages 18-26) or employee’s spouse if covered on the county’s health insurance.
- Wellness: The County recognizes the importance of our health and well-being. We maintain a very proactive and effective Wellness Program, including reimbursement and discounts for gym membership, incentives for physical activity, on-site nutrition counseling, free exercise opportunities, wellness education and more.
- Employee Assistance Program: Counseling services are available to all County employees and immediate family members in the home. Services are provided in a private and confidential setting (in-person or virtually). The County provides coverage for the first six visits.
Work Life Balance
- Annual Leave: Full-time employees earn from 10-21 days annually based on years of service. Service credit from other NC and Local Governments in the retirement system may be transferred to the County.
- Sick Leave: Full-time employees earn one day (8 hours) of sick leave per month. Sick leave from other NC and Local Governments in the retirement system may be transferred to the County.
- Holiday Leave: Throughout the year, 11 days of paid leave are provided in recognition of holidays.
- Flexible work schedules.
- Time off for activities that support our local schools.
- Continuing educational assistance.
- Discount tickets to recreational venues.
- Employee appreciation days/activities.
- Tax-free flexible spending account to pay for dependent care.
Financial Security
- Local Governmental Employees Retirement System: For employees assigned to work 20 hours per week or more in a benefitted position, participation in this program is automatic. Employees contribute 6% of their salary, which is tax deferred. After (5) years of creditable service, you become fully vested in the retirement system. Employees may also take advantage of individual and group retirement counseling through the Human Resources department.
- 401K: The County provides a 2% contribution plus an additional 1% match (up to 3% total contribution by the County). Our sworn law enforcement officers receive a flat 5% contribution to their 401k.
- Other Tax Deferred Programs: Other tax-sheltering programs are available through IRS Code 125 (Cafeteria Plan), and a 457 supplemental retirement plan (Deferred Compensation).
- Longevity Pay: After 5 years of creditable service, employees receive an annual longevity payment that is paid every year thereafter. This lump sum payment rewards employees for their length of service to Catawba County. The amount is based on years of service.
- Life Insurance: Death benefit equal to one times employee’s annual salary with a minimum coverage amount of $25,000. Optional supplemental life insurance coverage is also available for both employee and dependents through payroll deduction at group rates.
- Short Term Disability: Available at no cost to employees, benefits are available after a 55-day waiting period.
- Long Term Disability: Available through payroll deduction at group rates.
- Eligibility for membership and financial services at State Employees Credit Union (SECU)/Local Government Federal Credit Union (LGFCU).
01
What experience do you have working with children and families?
02
Do you have a valid NC driver’s license with a safe driving record
- Yes
- No
Required Question