Human Resources Analyst (Workers’ Compensation)

Salary : $95,139.20 – $119,641.60 Annually

Location : Oakland, CA

Job Type: Full-time (40 hrs)

Remote Employment: Flexible/Hybrid

Job Number: 23-2E-20

Department: Human Resources

Opening Date: 08/23/2023

Closing Date: 9/13/2023 5:00 PM Pacific

The Position
ABOUT US:
The East Bay Regional Park District (EBRPD) is a full-service governmental agency stewarding a metropolitan system of public open space parklands and trails in Alameda and Contra Costa counties east of the San Francisco Bay. EBRPD spans across 125,000 acres in 73 regional parks, including over 1,250 miles of trails that are enjoyed by over 25 million visitors and the community per year. The Park District acquires, manages, and preserves natural and cultural resources for everyone to enjoy now and forever to experience nature nearby.

OUR MISSION:
EBRPD preserves a rich heritage of natural and cultural resources and provides open space, parks, trails, safe and healthful recreation and environmental education. An environmental ethic guides the District in all of its activities.

OUR VALUES:

• Respect – We honor the land we steward, each other, and the park visitors we serve.
• Resilience – We creatively adapt to change. We address challenges with empathy, perspective, and determination.
• Relationships – Our greatest strength lies in the trust, accountability, and teamwork we cultivate with our colleagues, partners, and the public we serve.
• Responsiveness – We communicate openly, honestly, and reliably.
• Transparency – We hold the public’s trust through meaningful stakeholder engagement and access to timely and reliable information on decisions and performance.

WHY WORK FOR EBRPD?

• Working with a purpose for a better world today and for future generations through the preservation of open space, public access to the outdoors, and a commitment to the conservation of the natural world found east of the San Francisco Bay across 33 cities in Alameda and Contra Costa counties.
• A community of colleagues who are passionate about public service and the East Bay Regional Park District, the communities it serves, and its mission.
• Excellent benefits: Medical, Dental, Vision, Flexible Spending, and pension benefits through California Public Employees Retirement System (CalPERS). Click herefordetails regarding additional benefits.
• Tuition reimbursement and professional development.
• Free on-site parking.
• Free parking permit for EBRPD parks (for up to 2 privately owned vehicles)
• Employee discounts for certain EBRPD park amenities (reservations, daily fishing permit, public boat launch).

THE OPPORTUNITY:
Are you an experienced professional in the field of Human Resources/Risk Management looking for a role with a special district team? Are you a self-starter who excels at working with others to provide strategic human resource programs focused on Return to Work and Worker’s Compensation? If so, the East Bay Regional Parks District would welcome your application to be the next Human Resources Analyst.

The Park District is currently recruiting for an experienced and team-oriented Human Resources Analyst focused on Return to Work and Workers’ Compensation. This position is assigned to the Risk Management Department within the Human Resources Division at the Park District’s Administrative Office, 2950 Peralta Oaks Ct., Oakland. The hiring pools established from this recruitment will be used to fill the current vacancies and any additional vacancies that may occur during the one-year life of the hiring pools.

Ideal Candidate:

• A deadline-driven team player who thrives in a fast-paced environment
• Have strong knowledge of workers’ compensation California laws and regulations and interpretation of requirements.
• Experience administering workers’ compensation leave benefits and other employer-provided leave benefits.
• Has experience with Disability Management, including ADA/FEHA/FMLA/CFRA/SDI/Workers’ Compensation
• Familiarity of other risk-related programs such as but not limited to Department of Transportation, Cal/OSHA, self-insured programs, and excess insurance policies.
• Has the ability to thrive in ambiguity, adapt to changes in the external environment and organization, and can be flexible in their approach
• Understand the importance of communication and promote policies that enhance trust and transparent government.
• Be able to develop innovative and effective solutions to administrative and operational challenges.
• Have strong communication skills and a customer service focus that will build trust, inspire and motivate others by example, promote teamwork, and unite the team with a shared sense of purpose.
• Experience with public agency budgeting and financing
• Prior public sector experience is a plus

GENERAL FUNCTION:

Under supervision, performs a variety of human resources management and confidential administrative tasks, including recruitment, job classification and compensation analysis, employee and labor relations, employee development and training, benefits assistance and initiating and authorizing personnel actions; conducts special projects; provides advice and assistance to District management, supervisors and employees in all personnel management areas; and performs related duties as assigned.

CLASS CHARACTERISTICS:

Reporting to a human resources program manager or the Chief Human Resources Officer, Human Resources Analyst is the entry-level class of the analyst series, focusing on learning the Park District’s and the Human Resources Department’s policies and procedures. Initially under close supervision, perform the more routine duties of assigned human resources programs. As knowledge of policies and procedures increase, greater independence is exercised. Positions are characterized by the presence of clear guidelines from which to make decisions and the availability of supervision in non-routine circumstances. It is distinguished from the Senior Human Resources Analyst in that work and assignments are supervised more closely, are not as difficult and complex, and do not require the level of knowledge of the duties as those performed by the Senior Human Resources Analyst, who works under general supervision and is expected to perform the full scope of journey level professional assignments.

Essential Functions

• Develops, coordinates and administers recruitment, examination and selection activities for a wide variety of classifications; determines appropriate recruitment strategies; advertises vacancies; screens applications for eligibility; develops, administers and evaluates written and performance tests; arranges and conducts examination interview boards; performs all necessary job analysis tasks related to the preparation of official job descriptions and determination of proper classifications; prepares job descriptions; participates in periodic wage and salary surveys to validate and/or update the pay compensation system.
• Assists in providing employee relations support to management in matters of performance management, discipline and labor relations; assists in serving as a resource to management, supervisors and employees on matters of personnel rules and regulations and the administrative procedures of the Park District and its labor union agreements.
• Assists in the design of trainings and workshops; coordinates the development of training and workshop content with subject matter experts, the creation of a workshop outline and pertinent case studies and exercises; may facilitate and present in-house training workshops as assigned.
• Analyzes, researches and resolves routine to complex problems involving benefit accounts, eligibility, enrollment, premiums, data and system issues; tracks, monitors, and maintains ongoing coverage for employees, retirees and eligible dependents in District-sponsored plans; verifies and approves coverage changes for enrollees; and processes and submits enrollment and eligibility files to benefit vendors to ensure appropriate coverage is in place; provides information and advice to employees, retirees, surviving spouses, and domestic partners on available benefit plans/programs and enrollment procedures.
• Reviews and recommends for approval official personnel action documents associated with the various tasks performed; conducts, individually or as a team member, special studies or projects related to human resource issues including studies or projects that are either short in duration and narrow in scope or with broad scope and requiring significant work effort; may serve on internal committees, working groups and/or ad hoc task forces; and performs related duties as assigned.

Minimum Qualifications
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education: A Bachelor’s degree from an accredited college or university with major course work in human resources, industrial relations, business administration, public administration, or a related field,

AND

Experience: One (1) year of experience in human resources administration in one or more of the following areas: recruitment, examination, selection, employee and labor relations, training or instructional design, benefits, human resources information systems (HRIS) or classification and compensation, preferably in a public agency.

Substitutions: A Master’s degree in human resources, industrial relations, business administration, public administration, or a related field may be substituted for the required experience.

License: Possession of a valid California Class C Driver’s License is a condition of initial and continued employment in this classification.

Desirable Qualifications:

• Recent experience managing worker’s compensation claims for public agencies
• Experience as a claims adjuster or third-party administrator for workers’ compensation
• Experience with administering leave benefits and other types of loss or liability claims

Additional Information
KNOWLEDGE, SKILLS AND ABILITIES:
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

• Current professional practices and principles of human resource administration;
• Job characteristics, position classification and compensation, and recruitment practices related to typical public sector positions;
• Collective bargaining, labor, anti-discrimination and employment law and regulations;
• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.

Ability to:

• Possess well developed verbal and written communication skills;
• Possess strong analytical and problem solving skills;
• Work well in a team;
• Prioritize work and manage multiple projects;
• Operate office equipment including computers and supporting word processing, spreadsheet, and database applications;
• Communicate clearly and concisely, both orally and in writing;
• Establish and maintain effective working relationships with those contacted in the course of work at all levels, including a culturally diverse general public, with a focus on quality service to internal staff and external customers.

CONDITIONS OF EMPLOYMENT:

• All East Bay Park Regional District employees are required to be fully vaccinated against COVID-19 as a condition of employment.
• Must be able to pass a Level 1 background check which includes: employment history verification, employee reference check, education or certificate verification, Department of Justice fingerprinting, and criminal history review.
• Possession of a valid Class C California Driver’s License is a condition of initial and continued employment.
• This position is designated as a Mandated Reporter under the Child Abuse and Neglect Reporting Act (CANRA). Mandated reporters are individuals who are obligated by law to report suspected cases of child abuse and neglect. As such, you will be required to sign an acknowledgment of having received the District’s policy and your responsibilities.

MANAGEMENT DESIGNATION: This position is not affiliated with a union and is considered part of the Management group and is exempt from the provisions of the Fair Labor Standards Act (i.e. is not eligible for overtime); in addition to the regular work schedule, this position may require availability to work evenings and/or weekends. The probationary period for this position is one year. This position is designated as “at-will” and serves at the pleasure of the General Manager.

Application materials for these positions consist of two (2) required parts:

1. A current East Bay Regional Park District application submitted online, and
2. Completed supplemental questions

Apply prior to the closing time of the job announcement and allow at least one (1) hour to submit your application if you are a new user to the system. If you have previously applied to a position on GovernmentJobs.com, please allow time to update your existing profile. Applications are accepted online only. Our online application system is provided by NeoGov. If you encounter problems while applying online, please contact NeoGov Help Desk toll-free at (855) 524-5627.

Notification: All applicants will be notified of the status of their application via email, generally within two to three weeks after the closing date. You may also sign into your GovernmentJobs.com account to view your current application status and notifications.

Selection Process: The application materials for all applicants meeting the minimum qualifications will be reviewed by a screening panel to select the best qualified for testing or oral examination/interview. The District reserves the right to set up a written test, performance test, and/or other assessment procedures before or after the interview process. Possession of minimum qualifications does not guarantee an interview or invitation to test. Pursuant to the Federal Immigration and Reform Act of 1986, all applicants who are hired will be required to provide proof of identity and appropriate work authorization documents prior to commencement of employment.

Special Testing Arrangements: If you require special arrangements due to a verified disability or medical condition, please contact the Human Resources Department at (510) 544-2154 at least five business days before the test.

Tentative Date of Onsite Examinations:
September/October 2023

Equal Opportunity Employer:
The East Bay Regional Park District is an Equal Opportunity Employer that values and respects a diverse workforce and community. It is committed to promoting an equitable and inclusive workspace that is welcoming to all. Applicants from all backgrounds and life experiences are encouraged to apply. All qualified applicants will receive consideration for employment.

For information regarding the District’s applicable benefits package, please visit

For temporary and/or on-call assignments, there are no benefits offered.

01

Be sure to answer the supplemental questions thoroughly and accurately. Answers to the supplemental questions must be supported by the experience section of the application. Additionally, “See Resume” as a response will not be considered sufficient information to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. I have read and understand the statement above concerning submission of supplemental questionnaire responses.

• Yes
• No

02

Describe your experience handling workers’ compensation claims, how many years of experience, and what are some of the key challenges you have identified with claims administration? In your response include the types of injuries, describe the complexity of the claim(s), and your direct responsibilities. If you do not have this experience, please indicate “N/A”.

03

Describe your experience administering a high-volume, complex workers’ compensation program (or similar human resources or risk-related program). Include your direct job duties, and challenges you were able to address while managing the program, and indicate which job(s) you gained this experience. If you answered “No,” write “N/A.”

04

Describe your experience with a third-party administrator, including your related job duties and your experience providing oversight and direction. Indicate in which job(s) you gained this experience. If you do not have this experience, write “N/A.”

05

Please describe your experience providing services to departments within a public agency and how you worked cross-departmentally to reduce or prevent losses. Explain the issues that had to be addressed, your direct duties/actions, and the outcome.

Required Question