Salary: $18.65 – $21.92 Hourly
Location : Chesterfield, VA
Job Type: Part-Time
Job Number: 24-00118
Department: Social Services
Opening Date: 08/07/2023
Closing Date: 8/13/2023 11:59 PM Eastern
Minimum Qualifications
High school diploma or GED required; some college coursework in human services field preferred; two years of experience in office support and administration practices and procedures, clerical, and/or direct customer service within social services/human services, business or related field (three years preferred); or an equivalent combination of training and experience. Relevant work experience in local government or public administration support work preferred. Candidate should demonstrate excellent organizational, oral/written communication, strong customer service, professional and interpersonal skills necessary to work in a team setting. Candidate must have computer experience with word processing, electronic records, and basic spreadsheets. Experience in electronic database applications and information systems desired; The successful applicant must demonstrate a strong attention to detail, good time management, the ability to work accurately and timely under pressure, and the ability to compile and review data from multiple systems. Current valid driver’s license and good driving record required. Based on the Virginia DMV point system, record must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months. Out of state driving records must be obtained by applicant and presented at time of interview. Records must reflect at least three years of history and be dated within thirty days of interview date.Pre-employment drug testing, FBI criminal background check, and education/degree verification required.
Duties
Responsible for various duties to support the department as a member of Administration and Finance division. This position will work within the Operations, Customer Relations, Documents Management, and Application Registration teams on a rotating basis to serve both internal and external customers. Duties include but are not limited to assisting with sorting mail; scanning, faxing and filing documents; working in a call center; providing customer assistance at the front desk; data entry (sometimes confidential and sensitive information); processing work orders and troubleshooting/ problem solving issues related to daily operations of the agency. Selected candidates will work with a diverse customer base from the County of Chesterfield and the City of Colonial Heights. All agency employees are required to participate on an Emergency Shelter Team, reporting for shelter duty when shelters are activated. Perform other work as required.
Shift
Approximately 28 hours – Monday – Friday; 8:30 a.m – 5:00 p.m.
Work Location
Social Services
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