Human Services Program Supervisor – Partner Services

Salary: $55,777.00 – $63,806.00 Annually

Location : Towson, MD

Job Type: MERIT

Job Number: 4.498 7-23

Department: HHS/ANIMAL SERVICES, COMMUNICABLE DISEASE AND ENVIRONMENTAL HEALTH

Opening Date: 07/21/2023

Closing Date: Continuous

Pay Schedule VI, Grade 29, Regular Schedule: 35 hours per week

A vacancy exists in Bureau of Animal Services, Communicable Disease and Environmental Health, Department of Health and Human Services”

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.

All interested transfer and promotional candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the “Work Experience” section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You can attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications, and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.
Examples of Duties
Under general supervision, supervises a unit or branch office within a major or diverse human services program or administers a small program providing investigations of sexually transmitted infections and HIV.

• Assigns cases to subordinate employees and/or service providers and establishes priority.
• Schedules staff to ensure adequate coverage.
• Hold individual and group conferences to review cases and problems.
• Interprets regulations and policies.
• Reviews and approves case plans, in conjunction with other human services professionals when applicable, and guides employees in their implementation.
• Develops written guidelines and procedures for the delivery of services.
• Assists with interview and selection of personnel. Evaluates employee performance and program functions.
• Trains subordinate employees and/or service providers.
• Coordinates the unit/program activities with other County, State, and community resources and programs.
• Resolves client complaints.
• Participates in the development of program policies and procedures and supervises their implementation.
• Prepares grant reports.
• Prepares and monitors the budget for the unit or program.
• Handles difficult, complex, or unusual cases including formal case reviews.
• Maintains records and prepares reports.

Examples of Other Duties

• Represents the County, department or program in meetings and conferences.
• Provides information, education, and assistance to groups and organizations.
• Performs other related duties as required.

(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)
Qualifications
Required Qualifications
Graduation from an accredited college or university with a bachelor’s degree in a social or behavioral science
Plus
Three years’ experience providing human services such as intake/referral, counseling, or educating.

(Related education beyond a bachelor’s degree may be substituted on a year-for-year basis up to a maximum of two years for the required experience. Additional experience as a counselor, educator, or supervisor in a human services program may be substituted on a year-for-year basis up to a maximum of two years for the required education.)
Proof of Licenses, Certifications and Education
Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant’s major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. ()

Mail or deliver documents to:
ATTN: Human Services Program Supervisor – Partner Services
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204

You can attach your transcript(s) or license(s) to your application.

EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Conditions of Employment
Physical and Environmental Conditions
These positions are essentially sedentary with some walking, standing, or other restricted physical activities. Some positions may require traveling between work sites.

Medical Examination and Employment Background Investigation
Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.

Employment Benefits for Full-Time, Merit or Classified Employees

Baltimore County General Government offers the following benefits to full-time,merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise.

Equal Opportunity Employer
Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

Smoke free workplace
All Baltimore County offices are smoke free.

Drug free workplace
Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Salary

Annual Salary review – Step increases may be granted on anniversary date based on satisfactory job performance
General Increases – Cost of living increases and adjustments may be granted as legislated.
Longevity Increases – In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.

Employee Assistance Program
Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance
Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:

Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts
Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance
Employees may elect basic term life insurance for themselves equal to one time the employee’s annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement
Employees are required to participate in the Baltimore County Employees’ Retirement System (ERS), with very limited exceptions.

Paid Leave
Paid benefits listed below vary depending upon the Classification.

Sick Leave
Vacation Leave
Personal Leave
Holidays
Bereavement Leave
Jury Leave
Military Leave

Baltimore County Employees Federal Credit Union
Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Direct Deposit
Payroll through direct deposit to the financial institution selected by employee is required.

Educational Assistance
70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group.

Deferred Compensation
Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.

Disclaimer
This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.

01

The purpose of the supplemental questions listed below is to further evaluate your experience and education to determine your eligibility for this job classification. Answer each question accurately and thoroughly. The experience you indicate in your responses to the supplemental questions must also be described, in detail, on the Work History section of this application. If you cite experience in your response that is not included on the Work History section of this application, your application may be considered incomplete and you may not receive further consideration for this position. Questions with text answers require you to include the name of the employer/organization and dates of the specific experience.

• I have read and acknowledge the above instructions.

02

Failure to complete all fields of the “Work Experience” section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for this position. Applicants selected for an interview may provide a resume at that time.

• I have read and acknowledge the above statement.

03

Select the type of driver’s license you currently hold. Be sure you have provided your driver’s license number, class and state in the previous section of this application.

• Commercial Driver’s License equivalent to commercial, Class A Maryland Driver’s License.
• Commercial Driver’s License equivalent to commercial, Class B Maryland Driver’s License.
• Commercial Driver’s License equivalent to a Commercial Class C Maryland Driver’s License with a Passenger Endorsement.
• Non-Commercial Driver’s License equivalent to a non-commercial, Class C Maryland Driver’s License.
• Provisional Non-Commercial Driver’s License equivalent to a Provisional Non-Commercial, Class C Maryland Driver’s License.
• Driver’s License Learners Permit
• I do not have a driver’s license.

04

Are you currently a merit (full-time), non-merit (part-time), or temporary employee of the Baltimore County General Government?Employees of Baltimore County Public Schools, Baltimore County Public Library, Baltimore County’s court systems or Baltimore County Community College and employees of temporary services used by the County are not considered employees of the Baltimore County General Government.

• Yes
• No

05

I understand I am responsible for maintaining the accuracy of my contact information, including my street address, my e-mail address, and my contact telephone numbers. My failure to maintain accurate contact information may result in my not receiving information regarding this job announcement and/or may result in my not being further considered for this employment opportunity. To update this information visit www.governmentjobs.com, click on the “career seekers” link, and follow the prompts.

• Yes

06

The position you are applying for requires proof of education and/or licenses beyond high school in order to qualify. You must submit this proof as instructed on the job posting. If you do not submit the transcript(s) or license(s) by the closing date, your application will not be considered further.

• I have read and acknowledge the above instructions.

07

Select the option that best describes your level of education and experience.

• Master’s degree in a social or behavioral science, plus at least 1 year experience providing human services such as intake/referral, counseling, or educating.
• Bachelor’s degree in a social or behavioral science, plus at least 3 years’ experience providing human services such as intake/referral, counseling, or educating.
• Associate of Arts degree in a social or behavioral science, plus at least 5 years’ experience providing human services such as intake/referral, counseling, or educating.
• I do not meet the minimum requirements for this position.

08

Provide specific example(s) of the work experience you cited in the previous question. Include the employer(s) and date(s) you performed these duties. Be certain that this experience is also described, in detail, on the Work History/Experience section of this application.If you chose “I do not meet the minimum requirements for this position” in the previous question, respond by entering N/A to this question.

09

Do you have previous supervisory or leadership experience?

• Yes
• No

10

Provide specific example(s) of the experience you cited in the previous question. Include the employer(s) and date(s) you performed these duties. Be certain that this experience is also described, in detail, on the Work History/Experience section of this application. If you chose “No” in the previous question, respond by entering N/A in the space below.

11

Do you have professional experience with partner services, contact tracing, or communicable disease surveillance?

• Yes
• No

12

Provide specific example(s) of the experience you cited in the previous question. Include the employer(s) and date(s) you performed these duties. Be certain that this experience is also described, in detail, on the Work History/Experience section of this application. If you chose “No” in the previous question, respond by entering N/A in the space below.

13

Do you have professional experience working in HIV/STI prevention, case management or care coordination?

• Yes
• No

14

Provide specific example(s) of the experience you cited in the previous question. Include the employer(s) and date(s) you performed these duties. Be certain that this experience is also described, in detail, on the Work History/Experience section of this application. If you chose “No” in the previous question, respond by entering N/A in the space below.

Required Question