Why USAA?
Let’s do something that really matters.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty, and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!
We are seeking a dedicated Information Management Analyst Lead. This role may be responsible for one or more information management functions noted below: Metadata includes defining and documenting data ensuring the information is understood. This may include working with project teams or support teams to define, redefine, or continue maintenance of the metadata. Data Quality includes defining data quality rules ensuring data is measured and trusted. This may include working with project teams to define data quality requirements as well as ensuring ongoing assessments of data quality. Information Lifecycle Management includes archiving and purging of data to meet the needs of the business while reducing corporate risk. Data Security and Privacy includes managing the security of data access as well as privacy of data sharing in compliance with external regulations and internal policies. This may include working with other departments to ensure compliance to GLBA, FCRA, PCI DSS, etc. Master Data and Reference Data includes managing key corporate data to ensure the organization can manage its operations with accurate and consistent information.
This lead position can be based in one of our following office locations: San Antonio, TX, Phoenix, OR work remotely in the continental U.S. with occasional business travel.
The Opportunity
What you’ll do:
- Leverages expert data management knowledge in support of one or many of the information management practices.
- This person may be acting in a steward capacity or considered a support role with expertise for the information steward as needed. Tasks may include any of the items noted below:
- Identify and implement process improvements.
- Lead discussions with cross-functional teams on complex problems. Align best practices and tools based on business needs.
- Influence or assist with prioritization of work based on criticality and risk
- Influence others across business areas and levels to implement and enhance information solutions.
- Responsible for the maintenance and validity of Information Asset Inventories.
- Champion and support delivery of information in accordance with Information Governance standards and data management practices.
- Lead the integration of Information Management practices into existing processes including ability to incorporate data management practices into new and emerging information technologies or complex situations.
- Improve metadata to add increasing value to the organization.
- Lead the identification of and resolution of complex metadata concerns or issues.
- Lead Data Lineage collection and stitching to ensure complete end to end data flow of critical data.
- Development of data quality rules, thresholds, and standard metrics of quality for data elements that support critical business processes in complex situations.
- Development of controls to mitigate data quality risks including data quality plan development and overseeing the implementation of data quality controls.
- Define and oversee high risk data quality corrective action plans.
- Oversee compliance assessment process by reviewing and documenting failures from data quality compliance assessment checks.
- Analysis of Root Causes to identify existing or merging risks. Identify opportunities to strengthen controls and reduce residual data quality risks.
- Influence others to implement and improve data quality practices.
- Develop Master and Reference Data processes and procedures to align with Enterprise Policies and Standards.
- Ensure quality and maintenance of master and reference data.
- Develop of archiving and purging strategies and processes for complex situations (Data Warehouses; Data Lakes; etc.).
- Partner with IT and Legal to ensure archiving and purging activities of data is in compliance with legal requirements.
- Oversee compliance assessment process by identifying and escalating items that may be a risk to the corporation.
- Partner with IT and other Information Management resources to define and implement complex Access Management strategies in alignment with Information Governance policies.
- Lead Privacy initiatives through classification and analysis of sensitive data.
- Ensure compliance and remediation of sensitive data to ensure proper mitigation of inherent risk.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
- Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
- Bachelor’s Degree in Business or Science discipline; OR 4 years of related data and analytics or technical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 8 years of experience in in an information management practice, business application function, or data delivery; OR If Advanced degree in a Business or Science discipline, 6 years of experience in data and analytics, technical, or business relevant function.
- Demonstrated expertise to develop and implement of Strategies or Processes related to Information Management in complex situations.
- Proven experience leading projects or programs in which you applied data management practices and tools to address data management risks and concerns during data lifecycle.
- Advanced SQL knowledge including SQL-based languages.
- Demonstrates the ability to lead efforts of analysis and resolution of problems or issues; identifies when and how to escalate problems to the appropriate level.
- Experience in synthesizing key information/data and research in order to recommend information management initiatives that meet business goals.
- Experience leading project teams or support teams to define, redefine, or continue management of data.
- Experience working in Agile Methodology.
- Demonstrated expert communication skills with the ability to deliver presentations to all levels of management including concise presentation of complex technical details.
- Indirect leadership of others to deliver results.
- Demonstrated information management expertise including experience coaching and mentoring others on information management practices.
What sets you apart:
- Experience in Fraud/AML, and/or Bank Operations Data Management
- US military experience through military service or a military spouse/domestic partner
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $95,250-$176,800.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Relocation assistance is not available for this position.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.