Why USAA?
Let’s do something that really matters.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!
The Opportunity
We are seeking a dedicated Information Steward & Solutions Analyst for our San Antonio office to support D&A activities in support of strategic member programs which will enable workstreams to successfully share information, manage and govern new data and navigate program governance activities associated with IT spend for that data.
This position is a hybrid work type and can be based in one of the following locations: San Antonio, TX; Plano, TX; Phoenix, AZ; Charlotte, NC; Colorado Springs, CO or Tampa, FL. Hybrid roles help employees gain the best of both worlds – collaborating in-person in the office and working from home when needed to achieve focused results.
Partners with business leaders/champions and solution delivery teams to identify key performance indicators, business requirements and measures to support and deliver the Enterprise Business Intelligence Strategy. Helps the business identify critical success factors and drives to the critical business questions that need to be answered in order to achieve the goals and objectives. Serves as a key to the successful deployment and adoption of the Enterprise Business Intelligence Strategy with contributions such as helping to define the business problem, the critical questions to be answered, and the needed analytical capabilities / presentation of the relevant data that will drive functional and technical designs and 1-3 year roadmaps for BI solutions.
What you’ll do:
- Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
- Develops viable analytic solutions that meets customer needs and provides measurement recommendations.
- Produces clear and concise business requirements, business process documents and support documentation using a flexible and adaptable approach, emphasizing creative/ innovative solutions.
- Partners with team members to conduct business analysis, assist in developing an analytical solution strategy and builds, tests, and identifies new concepts.
- Works closely with analytics, information architects, project managers, product owners and developers on an integrated product team to implement analytical solution.
- Presents program objectives, status, and timelines to internal and external stakeholders.
- Participates in the entire project lifecycle, from strategic planning to tactical implementation activities.
- Communicates and drives desired functionality, customer value, time to market, and business requirements based on timelines and identifies initial impediments regarding people, process or technology impacting analytical solution.
- Contributes to the development and enhancements of standards, delivers work in such a manner that meets or defines best practices.
- Collaborates with business leaders, Information Architects, and SMEs to align and integrate suggested road maps (business capability, information capability and technical capability) for best practices and tools based on business needs.
- Supports business strategic priorities by providing timely communication to stakeholders, ensuring key deliverables are delivered, and identifying process automation opportunities.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
- Bachelor’s degree in a Business or Science discipline; OR 4 additional years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 6 years of experience working in an agile environment on business intelligence/analytics, creating requirements documents, establishing relationships with partners and vendors, and working with Information Technology teams.
- Experience building roadmaps and strategic planning for complex integrated technical/analytical projects.
- Experience working on projects requiring statistical analysis, explanatory analysis, and predictive analytics.
- Experience with Design Thinking, Agile Methodologies and supporting tools.
- Experience developing and building reports in order to monitor performance and drive business value.
- Experience working with Data Development Lifecycle and Information Management principles (metadata management and Data Quality).
- Experience working in an industry that is complex, multi-channel and/or regulated industry.
What sets you apart:
- Experience as a Data or Information Steward for financial institution
- Experience with Information/Technical Architecture
- Program management experience
- US military experience through military service or a military spouse/domestic partner
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $86,520 – $165,350.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Relocation assistance is NOT available for this position.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.