Job Description
Human Resources Information System & Records Analyst
(Information Technology)
Pay Range: $64,168 – $70,585 /annually)
Shift: Monday – Friday, 8:00 AM – 5:00 PM (40 Hours/Week)
Location: 330 West Church Street, Bartow, FL 33830
Health Benefits Package, Including Paid Holidays
Must have the physical, developmental and mental ability to perform job tasks, work efforts, responsibilities and duties of the job illustrated below:
MAJOR FUNCTION:
Highly responsible position managing Human Resources data, including employee records, and serving as the data and information technology (IT) expert to the Equity and Human Resources (HR) Division. This position works closely with the HR division and the Payroll (PR) office.
Ensures applications meet the needs, requirements, and objectives of the HR division. Maintains the integrity and reliability of the organization’s human resources information systems and implements (process) improvements, ensuring data quality, and analyzing and reporting on the data.
ILLUSTRATIVE DUTIES:
- Provide IT support for the Equity and HR division systems such as, software for creating and maintaining employee records, retiree and benefits records, learning management, and equal opportunity records.
- Assess current system(s) and utilization; identifies and recommends improvements such as training, customization, and enhancements to maximize value and efficiency.
- Assists with system maintenance and testing during upgrades and patches, as required.
- Collaborate with functional and technical staff to coordinate application of upgrades, patches or fixes.
- Collaborates to ensure the systems are compliant with record retention and disposition guidelines, data security and privacy requirements.
- Collaborates with HR staff to plan, modify, and customize and test new applications and features.
- Collaborates with HR staff, IT staff, and other staff as needed to determine short-term and long-term information technology and system objectives.
- Communicate with project stakeholders to set and maintain expectations.
- Coordinate and implement appropriate security roles and business work flows.
- Develop user procedures, guidelines and documentation, i.e. test scripts, system documentation, etc. Train or assist in training existing and new system users on new processes/functionality.
- Develops plans (in coordination with the HR director and/or managers) to modify or replace HR related applications, modules, and systems to meet the organizations objectives.
- Ensures confidentiality of applicable personnel records.
- Evaluates and plans software designs, test results and technical manuals.
- Gathers data and performs data analysis to ensure the system is properly recording specific or desired metrics.
- Identifies, recommends, and programs custom functions and documentation such as automated queries, filters, macros, and reports.
Implementation or Strong Working Knowledge of Human Resource Information Systems from Oracle
- Interfaces with business analysts, project managers and clients to clarify requirements.
- Maintain HRIS data tables and business rules.
- Plans and schedules implementation timelines and milestones using appropriate tools; tracks milestones and deliverables to ensure successful transitions.
- Prepares documentation that describes installation and standard operating procedures (SOP), including application user guides, with limited guidance.
- Provide support for HR integrated systems, including researching and resolving problems – unexpected results or process flaws – performing scheduled activities – recommending solutions or alternate methods to meet requirements.
- Provides production support, including researching and resolving problems, upon implementation of a new products or changes.
- Recommend process/service improvements, best practices, innovative solutions, policy changes and/or variations from established policy that will improve efficiency and outcomes.
- Responsible for staying current and knowledgeable of trends, developments, providers, vendors, and technology, and keeping the HR director and/or managers informed.
- Serve as a key liaison with third partiesand other users and stakeholders (e.g. HR, PR, finance, etc.).
- Tests own work and contributes to the development of test plans.
- Using project management skills- function as the project manager for any new system implementation – providing overall project management.
- Works closely with external vendors to create, automate, and maintain eligibility data file transfers
- Performs other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Ability to keep personnel information confidential.
- Ability to understand both the technical and user-facing sides of the system.
- Excellent interpersonal and technical support skills.
- Excellent organizational skills and attention to detail.
- Proficient with Microsoft Office Suite or related software.
- Strong analytical and problem-solving skills.
- Thorough understanding of functional analysis and system design.
MINIMUM QUALIFICATIONS:
- Bachelor’s degree in Computer Science, Human Resources, Business Administration, or related field.
- At least three years of experience in an HR or IT role with project management experience.
- Must possess a valid driver’s license and be able to secure a valid Florida driver’s license at the time of employment.
SPEICAL PREFERENCE:
- Experience with HR business systems highly preferred, to include Oracle and SQL report writing.
- HRCI Certification, i.e. PHR, or SPHR.
- SHRM Certification, i.e. SHRM-CP, SHRM-SCP.
SPECIAL REQUIREMENTS
This position may be required to report for work when a declaration of emergency has been declared in Polk County.