Company Description
Join us and make YOUR mark on the World!
Are you interested in joining some of the brightest talent in the world to strengthen the United States’ security? Come join Lawrence Livermore National Laboratory (LLNL) where our employees apply their expertise to create solutions for BIG ideas that make our world a better place.
We are committed to a diverse and equitable workforce with an inclusive culture that values and celebrates the diversity of our people, talents, ideas, experiences, and perspectives. This is important for continued success of the Laboratory’s mission.
Pay Range
$163,740.00 – $210,288.00 Annually
Please note that the pay range information is a general guideline only. Many factors are taken into consideration when setting starting pay including education, experience, the external labor market, and internal equity.
Job Description
We are looking for an Institutional Assessment Program Manager.You will be responsible for interpreting, designing, and providing leadership on internal procedures that meet LLNL contract requirements, DOE Orders, and consensus standards for all LLNL software.You will identify improvement opportunities, collaborate with stakeholders, and drive consensus to develop and maintain institutional program descriptions, procedures, guidelines, implementation mechanisms, and training. You will lead and support compliance and continuous improvement within the Institutional Assessment Program. This position is in the Office of Laboratory Oversight’s Mission Assurance (MA) Office.
You will
- Provide subject matter expert (SME) technical leadership to LLNL assessors & quality program staff to ensure that it successfully executes its mission, including programmatic interfaces and institutional compliance with management assurance requirements.
- Manage team of Quality Assurance Assessors/Quality Team Members to ensure consistent and compliant QA assessments are executed at LLNL within applicable time periods.
- Identify areas of opportunity throughout LLNL that may benefit from additional assessment. Partner with internal stakeholders, the Livermore Field Office (LFO) and the Institutional Assessment Plan Manager to develop annual Institutional assessment plan that meets DOE & ISO 9001 requirements.
- Oversee, maintain, and ensure continuous improvement of a credible Institutional Assessment Program that includes systems, processes, and tools.
- Develop and lead training and mentoring activities for Quality Assurance Assessments, ensuring teams’ auditing qualifications are met and maintained. Educate others in the applications of QA assessment best practices to assure proper QA assessment practice implementation and continuous improvement.
- Collaborate with stakeholders, develop strategies for addressing highly complex institutional assessment issues/requirements.
- Facilitate and guide internal Stakeholder Advisory Groups (SAGs) to review and refine institutional program documents to address Lab-wide assessment program concerns and contract changes.
- Perform, shadow, and oversee QA assessments across all areas of LLNL, identify compliance status of LLNL’s QA program(s), and communicate to stakeholders through reporting and verbal discussion.
- Perform other duties as assigned.
Qualifications
- Ability to secure and maintain a U.S. DOE Q-level security clearance which requires U.S. citizenship.
- Bachelor’s degree in a technical area or the equivalent combination of education and significant related experience.
- Extensive experience in quality related field and expert-level knowledge in quality assurance assessment execution.
- Significant experience leading or managing teams.
- Significant experience conducting performance and compliance assessments and program implementation evaluations to ensure regulatory compliance with ISO and/or Department of Energy (DOE) standards and orders.
- Experience developing, launching, and implementing new processes and procedures.
- Expert communication, facilitation, and collaboration skills necessary to effectively present, explain, influence, and advise stakeholders and/or external sponsors.
- Advanced problem resolution, negotiation, and leadership skills
- Significant experience building effective relationships and a proven ability to interpret customer requests and develop system requirements.
- Qualifications We Desire
- Familiarity and experience working with DOE Order 414.1D, Quality Assurance, 10 CFR 830, Nuclear Safety Management , NAP 401.1A, NNSA Weapon Quality Policy, and ISO 9001:2015, Quality Management Systems.
- Experience with the maintenance and management of a QA Program.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Position Information
This is a Career Indefinite position, open to Lab employees and external candidates.
Why Lawrence Livermore National Laboratory?
- Flexible Benefits Package
- 401(k)
- Relocation Assistance
- Education Reimbursement Program
- Flexible schedules (*depending on project needs)
- Inclusion, Diversity, Equity and Accountability (IDEA) – visit https://www.llnl.gov/diversity
- Our core beliefs – visit https://www.llnl.gov/diversity/our-values
- Employee engagement – visit https://www.llnl.gov/diversity/employee-engagement
Security Clearance
This position requires a Department of Energy (DOE) Q-level clearance.If you are selected, wewill initiate a Federal background investigation to determine if youmeet eligibility requirements for access to classified information or matter. Also, all L or Q cleared employees are subject to random drug testing. Q-level clearance requires U.S. citizenship.
Pre-Employment Drug Test
External applicant(s) selected for this position must pass a post-offer, pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.
Beware of Fraudulent Job Postings. LLNL’s hiring practices:
- Never requires job applicants to pay an application/training fee or submit personal documents like bank account details, passport number, Social Security number, tax forms or credit card information as part of the application process.
- For interviews and to be granted access to a Federal facility, a LLNL employee will contact you directly to collect visa, passport number, and/or Social Security number. To vet the authenticity of the employee please have them provide you their name and phone number and verify at people.llnl.gov.
- Involves at least one interview (virtual or in-person) and never interviews job applicants through chat platforms such as Google Hangouts, or via correspondence through text and instant messaging systems.
- Only sends email communications to job applicants from domain “@llnl.gov” or via their applicant tracking system, [email protected] . Occasionally LLNL uses third-party vendors that will contact you about job opportunities. If a recruiter contacts you to apply, you will always be directed to our career page to apply through our career site.
- Encourages all applicants to visit LLNL’s careers page at www.llnl.gov/join-our-team/careers if they saw the job posting on another site prior to applying to ensure the job posting is accurate and valid.
Equal Employment Opportunity
We are an equal opportunity employer that is committed to providing all with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, pregnancy, protected veteran status, age, citizenship, or any other characteristic protected by applicable laws.
We invite you to review the Equal Employment Opportunity posters which include EEO is the Law and Pay Transparency Nondiscrimination Provision .
Reasonable Accommodation
Our goal is to create an accessible and inclusive experience for all candidates applying and interviewing at the Laboratory. If you need a reasonable accommodation during the application or the recruiting process, please use our online form to submit a request.
CaliforniaPrivacy Notice
The California Consumer Privacy Act (CCPA) grants privacy rights to all California residents. The law also entitlesjob applicants, employees, and non-employee workers to be notified of what personal information LLNL collects and for what purpose. The Employee Privacy Notice can be accessed here .