The Division of Adult Services provides an array of services for homeless single adults and adult families (families with no minor children). While in shelter, staff focuses on diverting clients back to permanent housing working closely with them to identify other permanent housing options through subsidies, supportive housing, or independent living. Specifically, the Division is responsible for the oversight and contract monitoring as well as social services delivery to approximately 16,000 Single Adults and 2,500 Adult Families. They ensure that services to the City’s most vulnerable population are delivered 24 hours a day, seven days a week, 365 days a year and throughout the five.
The Department of Homeless Services is recruiting for one (1) Community Associate to function as an Intake Worker, who will:
• Interact with the various communities DHS serves to keep residents informed of the programs and services DHS has to offer to the homeless population. Interview single Adults and Adult Families within the various communities and issue social service referrals. Attend onsite/offsite/ community meetings to share important issues affecting the homeless population and the unit’s daily operation. Able to offer insight for improvement.
• Maintain liaison with various community shelters to convey shelter placement information and facilitate transportation to various community shelters. Assist the Community Coordinator with handling onsite/offsite client inquiries with the highest level of confidentiality and sensitivity, during the application process.
• Record all information pertaining to client information and social service referrals utilizing the on-line CARES and Q-Flow, accurately input codes to register applicants for temporary housing office; convey shelter placement information and facilitate transportation to various community shelters.
• Perform high level clerical duties, as assigned by the Site Manager, such as prepare written monthly, quarterly, and annual administrative statistical and narrative indicator reports that would share information in re to shelter placements; collect, analyze and evaluate on-site and statistical data from various sources, and communicate the results to superior; and maintain liaison with various units to be able to process schedule and reports, and to coordinate and prepare case files and documents.
• Work closely with the Community Coordinator to coordinate the transfer of case records, forms, and referrals to receiving shelters. Unused documents discarded, according to agency policy. Maintain files for future reference.
Minimum Qual Requirements
Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to “1” above.
Preferred Skills
• Should be able to relate well with others.
• Flexibility in responding to supervisor’s requests for priority tasks.
• Have an overall courteous and helpful telephone manner.
• Able to perform computer operations
Additional Information
The Human Resources Administration/Department of Social Services/ Department of Homeless Services offers competitive salaries and the following benefits:
Generous Pension Plans (The New York Employees’ Retirement System);
401(k) and Roth 457 Retirement Savings Programs;
U.S. Savings Bonds Flexible Spending Program;
Health Benefits, Dental, Vision Coverage, Prescription Drug Program;
Training and Professional Development;
Opportunity for Scholarship; College Savings Program;
Paid Holidays and Generous Annual Leave.
To Apply
CLICK APPLY NOW BUTTON.
PLEASE NOTE PROPOSED SALARY RANGE FOR THIS POSITION $41,887- $48,170
Public Svc Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF .
Hours/Shift
Saturday – Wednesday 4pm – 12am
Work Location
1322 Bedford Avenue, Bklyn.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
POSTING DATE
07/31/2023
POST UNTIL
Until Filled
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.