Requisition No: 814566
Agency: Office of Insurance Regulation
Working Title: INVESTIGATION MANAGER-SES – 43000761 (OFFICE OF INSURANCE REGULATION)
Position Number: 43000761
Salary: $75,000.00
Posting Closing Date: 10/27/2023
*****OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY*****
DIVISION: OFFICE OF INSURANCE REGULATION
BUREAU: PROPERTY & CASUALTY MARKET REGULATION
CITY: TALLAHASSEE
COUNTY: LEON
SPECIAL NOTES:
Requirements:
- Knowledge of basic principles of property and casualty insurance, risk management, general property and casualty insurance practices, or general legal practices in a regulatory environment.
- Proven ability to read, interpret and apply Florida Statutes, rules and regulations pertaining to property and casualty insurance matters.
Applicants will be requested to present their previous experience with project management.
Applicants will be expected to provide details of the project management experience, including successes and challenges, and the experience should be verifiable.
The scheduled work hours for this position are from 8:00 AM to 5:00 PM, Monday through Friday.
The starting annual salary for this position is $75,000.00.
Employees of the Department of Financial Services are paid on a monthly pay cycle.
This position requires a security background check, including fingerprint as a condition of employment.
Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.
Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledge of basic principles of risk management, general insurance practices, or general legal practices in a regulatory environment.
- Knowledge of supervisory and management principles and practices.
- Knowledge of methods of compiling, organizing, and analyzing data.
- Knowledge of investigative techniques and practices.
- Ability to use Microsoft Office programs with proficiency in Excel and Word.
- Ability to supervise, manage and train staff, delegate/assign workloads, determine work priorities, document work, and ensure proper completion of work assignments by staff.
- Ability to collect, evaluate and analyze data into a logical format for presentation in reports, documents, and other written materials.
- Ability to identify the nature of problems and use logic and analysis to develop different approaches to resolve them.
- Ability to read, interpret and apply Florida Statutes, rules and regulations pertaining to insurance matters.
- Ability to conduct fact-finding research.
- Ability to establish and maintain effective working relationships with co-workers and the public.
- Ability to effectively communicate verbally and in writing.
BRIEF DESCRIPTION OF DUTIES:
This is a highly responsible professional position that provides technical and administrative support to conduct research or analysis of insurance industry business practices for compliance with Florida Insurance Code standards.
The primary duty of this position is supervising and managing the analysts in Property and Casualty Market Regulation (PCMR). Coordinates confidential personnel actions such as recruitments, disciplinary, attendance and leave, organizational changes, etc. Develops and conducts training programs for PCMR staff.
Provides administrative and technical supervision to employees in the research, examination, investigation and/or analysis of the business practices and conduct of Property & Casualty insurance companies.
Develops and conducts training programs for staff.
Assigns, monitors, and reviews all investigation and examination cases prior to forwarding to the Director or closing. Directs the compilation and review of various reports prepared by staff.
Coordinates, plans, organizes, and participates in settlement negotiations, evidentiary and administrative hearings on matters involving insurer non-compliance. Reviews all recommendations to management regarding enforcements actions and monitors through final resolution.
Maintains and provides staff with updated investigation and examination procedures and information to coincide with legislative, statutory and rule changes in the insurer industry. Maintains accurate database and related records of all former and current investigations and examinations.
Provides technical assistance to the Office on matters pertaining to legislation, rulemaking, policies, and procedures as needed. Performs other assignments deemed necessary by the Director or management.
Performs investigations/market conduct examination duties when necessary.
Participates in development of strategic planning goals, program budgets and the Bureau’s quality plan.
Compiles and produces reports and other documents in response to information requests.
Coordinates with other law enforcement officials on illegal activities at the state, local or federal level.
Represents the Office at public functions and events as delegated.
Performs special projects and other duties as required by the position.
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.