Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?
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The IT Internal Operations Administratoradheres to operational working rules and guidelines and proposes process improvements. In this role, you’ll be assigned tasks and checks progress of agreed transactions and workflows to ensure timely completion, along with completing IT operations and maintenance related transactions with involved internal and external parties. Why is this important? The IT Administrator acts as first point of contact in subject matters by performing 1st-Level user help desk activities for the regional team and working independently and as a stand-alone position.
As an IT Internal Operations Administrator, you will:
- Overall responsibility – Support all location’s employees in setup, maintenance and emergency repairs including Siemens issued laptop computers, peripheral devices, printers, and smartphones
- Check device hardware and software (HDD, mouses, keyboards etc.) to ensure functionality
- Install and configure appropriate software and functions according to specifications
- Ensure security and privacy of networks and computer systems
- Identify computer or network equipment shortages and place orders
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) with goal to get employee back on the jobsite including deploying temporary equipment (mobile and desktop phones, computers) as needed. Work with equipment vendors and Siemens IT to manage and lower repair time and subsequent employee downtime.
- On/Off Boarding Support of employees – Software, Hardware, Phones, etc. Commissioning and decommissioning per Siemens’ policies
- IT Champion/Liaison – Leads efforts for IT software and hardware upgrades and rollout, out of scope software, and new tools deployment by interacting with various Siemens’ stakeholders and manage support requests
You will make an impact with these qualifications:
Basic Qualifications:
- High school diploma or state-recognized GED
- Ability to work in a team environment providing dedicated support to our customers
- Proficient in Microsoft Office (Word, Excel, and Outlook)
- Proficient in computer hardware, software, and networking technologies
- Good verbal and written communication skills in English
- Must be 18 years of age
- Legally authorized to work in the United States on a continual and permanent basis without company sponsorship
- Ability to work Overtime or on call as needed
Preferred Qualifications:
- Associate degree in electronics or related field
You’ll benefit from:
- Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
- The pay range for this position is $43,260 – $74,160. The actual wage offered may be lower or higher depending on the budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
Ready to create your own journey? Join us today and help create a better #TomorrowWithUs!
About Siemens:
We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.
Our Commitment to Diversity, Equity, and Inclusion:
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here.
Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.
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Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
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