About Us
At HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We create an unshakable foundation for progress because our multidisciplinary teams also include scientists, economists, builders, analysts and artists. That’s why we believe diversity is our greatest strength. HDR is proud to be an equal opportunity workplace and an affirmative action employer.
Watch Our Story:‘ https://www.hdrinc.com/our-story’
We believe that the way we work can add meaning and value to the world. That ideas inspire positive change. That coloring outside the lines can illuminate fresh perspectives. And that small details yield important realizations. Above all, we believe that collaboration is the best way forward.
Primary Responsibilities
In the role of IT Applications Administrator 1, we’ll count on you to:
- Perform administration of production application systems under direction of more senior staff
- Conduct technology implementation tasks under direction of higher-level technical and managerial staff
- Provide problem resolution of production application systems
- Complete service requests related to assigned systems
- Perform day-to-day maintenance and troubleshooting tasks for production application systems
- Research, review and analyze system modifications/patches/upgrades for applicability to assigned systems
- Produce and maintain documentation for assigned systems
- Assist with packaging, testing, deployment and sunsetting of commercial application software including new products, upgrades, and patches
- Coordinate with Application Managers and product stakeholders
- Occasionally work after-hours and weekends to complete special assignments, changes, or incident response
- Occasionally travel for operational requirements
- Perform other duties as needed
Qualifications
- Bachelor’s degree in Computer Science/MIS related area or equivalent work experience
- 3 years of experience with administration and support of technology systems
- Ability to interact with customers in a professional manner when providing support for customer problem resolution
- Self- starter with the ability to perform assigned administration tasks with minimal supervision
- Good oral and written communication skills
- Ideal candidate will possess application debugging skills, technical expertise of Windows systems, problem-solving skills, analytical thinking skills, be detail oriented and persistent
Preferred Qualifications
- Microsoft Windows Server 2016/2019 OS administration experience
- Application packaging and deployment experience
- Commercial application troubleshooting experience
- PowerShell automation experience
- VMWare virtualization fundamentals
- Network troubleshooting fundamentals
- SQL, MySQL & DB2 database fundamentals
- WebSphere/WebLogic/IIS fundamentals
- Understanding of NIST 800-171 cybersecurity controls
- Familiarity with Architecture/Engineering/Construction operations
- Reputation as a reliable troubleshooter prior to escalating application service requests and incidents
- Active participation on a SME team that addresses application issues
- Active participation in IT initiatives that address application upgrades/deployments/sunsets
- Why HDR
At HDR, we know work isn’t only about who you work for it’s also about what you do and how you do it. Led by the strength of our values and a culture shaped by employee ownership, we network with each other, build on each other’s contributions, and collaborate together to make great things possible. When you join HDR, we give you license to do the same. We help you take charge of your career, giving you multiple growth opportunities along the way.
We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off, parental leave, paid holidays, 401(k) retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position is $57,316 – $81,880 annually depending upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.)