IT Applications Analyst

Salary: $43,507.09 – $50,033.15 Annually

Location : Green Cove Springs, FL

Job Type: Full-Time

Job Number: 2023-58

Department: Administration and Business

Division: Technology & Analysis

Opening Date: 07/31/2023

Closing Date: 8/10/2023 8:00 AM Eastern

Description
Responsible for maintaining, testing, updating and modifying assigned computer applications, including Computer Aided Dispatch (CAD), Records Management System (RMS), Jail Management System (JMS), Mobile dispatch program. Incumbent must coordinate implementation of new systems. Duties also include generating access and security related reports.
Duties

• Maintains agency CAD, RMS, JMS, and Mobile software suite of services, ensuring processes are operating effectively and efficiently.
• Provides training and support for all applications supported by the Sheriff’s Office including but not limited to – CentralSquare Suite of applications, TRACS, Microsoft Office suite of applications, etc.
• Supports/Troubleshoots technical issues within Microsoft Dynamics NAV and JET Reports.
• Implements and updates GIS mapping systems and databases.
• Supports/Troubleshoots Windows Desktop Operating Systems.
• Installs computer software in accordance with agency policy.
• Obtains or develops effective computer related training materials and provide effective instruction to facility personnel as required in accordance with agency policies.
• Generates accurate access related reports in a timely manner upon request from authorized personnel and in accordance with agency policy.
• Researches and assesses the compatibility of new software products under consideration for purchase, ensuring that the software is compatible with current hardware/network infrastructure.
• Analyzes and verifies data input, identifying and sending any data entry inconsistencies to the appropriate personnel for resolution.
• Analyzes and geo-verifies addresses, identifying and sending any data entry inconsistencies to the appropriate personnel for resolution.
• Updates in a timely manner computer workstations and software pursuant to manufacturer’s/vendor’s specifications.
• Performs various support functions as required, relative to the operation and/or maintenance of the agency’s computer systems.
• Prepares flow charts and program documentation for each computer application as appropriate, ensuring that all documentation is complete, accurate and comprehensive to facilitate future revisions, enhancements, and maintenance of the application.
• Serves as a liaison between the agency and various software distributors in order to resolve in a timely manner any problems or malfunctions related to records software.
• Processes the destruction authorization and related documents in a timely manner in accordance with applicable State Laws and agency policy.
• Follows all leave and attendance related policies/procedures, including, but not limited to arriving on time, working the entire shift, submission of vacation and personnel requests, notification of supervisor regarding absence from work due to illness or untimely incidents and notification of supervisor concerning overtime hours worked.
• Demonstrates a polite, helpful, courteous, and professional image when engaged in any activity with the public.
• Checks their assigned mailbox, telephone/electronic messages (email), responding to messages in a prompt and professional manner.
• Operates and cares for equipment to manufacturers’ specifications and / or within the specified parameters and in accordance with agency policies.
• Demonstrates an understanding, consideration, and respect of cultural, religious, and gender differences when interacting with the public and colleagues.
• Complete all assignments and/or special projects to specifications as directed.
• Abides by all agency policies.
• All other duties as required.

Qualifications and Requirements

• Associate Degree with computer related course work or 3 years of progressive work experience in an IT enterprise system setting.
• Speak and understand the English language
• Knowledge of Windows operating systems and Microsoft Office suite of applications.
• Knowledge of CentralSquare suite of applications.
• Previous experience supporting a financial software solution is a plus.
• Internal candidates must have successfully completed their probationary period
• Internal candidates with punitive disciplinary action within 365 days are ineligible
• The following items may be required at various steps in the application process:
  1. Driver’s License
  2. Birth Certificate
  3. Social Security Card
  4. Form DD214 for all periods served in the military
  5. GED or High School Diploma and Sealed Transcripts from the highest level of education
  6. FDLE Authority for Release (notarized)

Supplemental Information
Salary is negotiable for full-time positions upon initial hire, if requested, based on verified experience up to step three (3) of the assigned pay grade. Current employee salary changes are determined based on internal methodology. Please contact Human Resources with any questions.
Benefits include Florida Retirement System, a full suite of very affordable health/life/dental/vision benefits, ancillary insurance policies, college reimbursement, and more.
This posting has been reviewed by Human Resources and found to be job related and non-discriminatory. If you are interested in this position, please submit your electronic application at

Clay County Sheriff’s Office offers excellent benefits packages outlinedbelow for benefit-eligible employees: Medical Coverage

Comprehensive medical coverage through Florida Blue at competitive rates.Medical coverage is available to all benefit-eligible employees and their eligible dependents.Employees have a choice from two plans, both of which are Preferred Provider Option Plans. In addition to a high subsidy of the premiums, the Sheriff’s Office contributes up to 50% of the deductible for the High Deductible- HSA Plan. Family Deductible = $ 4,200.00 Contribution of up to $ 2,100.00 per year

Single Deductible = $ 2,100.00 Contribution of up to $ 1,050.00 per year Dental Coverage

A choice of two dental plans, with the Sheriff’s Office covering 100% of the single premium under the Low Plan. The employee will pay the difference in the premium cost if they elect family coverage. Life Insurance

Basic life and accidental death and dismemberment (AD&D) life insurance coverage of $ 20,000 is provided for each benefit-eligible employee. Benefit-eligible employees may purchase additional coverage for themselves, their spouse,and dependent children through the Supplemental Life Insurance program. Long Term Insurance

Benefit-eligible employees may purchase long term insurance through the County’s provider for life insurance at affordable rates. Supplemental Insurance

Supplemental Insurances such as short-term disability, hospital, cancer, and accidentare available through Aflac, Colonial Life, and Liberty. Vision Insurance

A voluntary vision plan at affordable rates. Employee Assistance Program (EAP)

A comprehensive employee assistance program, provided by Aetna,which includes counseling, education, and referral services for employees and their eligible family members. EAP services are strictly confidential. Vacation/Sick Leave/Personal Time Off

Full-time employees accrue Personal Time Off (PTO) per year;the accrual rate will increase depending on their length of service with the Sheriff’s Office. Holiday Pay

The Sheriff’s Office has eleven paid holidays and birthday leave for full-time employees.

• New Year’s Day
• Martin Luther King Day
• President’s Day
• Memorial Day
• Independence Day
• Labor Day
• Veteran’s Day
• Thanksgiving and the day after Thanksgiving
• Christmas Eve
• Christmas Day

Retirement Plans

The Sheriff’s Office participates in the Florida Retirement System. Employees have a choice from two plans under the FRS:Pension Plan and Investment Plan. The Sheriff’s Office makes a contribution as set by the Florida legislature towards the plan of choice for each employee and the employee makes a contribution of 3%. Deferred Compensation Plans

Employees may also elect to participate in the County’s deferred compensation plan, which offers a choice from two providers:Mass Mutual and Nationwide. Contributions are voluntary by the employee and made on a pre-tax basis. Pre-Tax Benefits

Certain payroll deductions can be taken on a before-tax basis. These include medical and dental premiums, FRS plan contributions, and high deductible plan contributions. Other Benefits include:

• Tuition Reimbursement
• Florida Deputy Sheriff’s Association Membership
• Onsite Wellness/Fitness Center *not all locations
• Military Service Leave
• Bereavement
• Direct Deposit Payroll

*Temporary, Part-time, and Seasonal employees are not paid for holidays and are not eligible for benefits.

01

Are you at least 18 years old?

• Yes
• No

02

A high school diploma or GED is required for employment. What is your highest level of education?

• Less than a high School Diploma
• High School Diploma or GED
• Associates Degree
• Bachelors Degree
• Master’s Degree or higher

03

Do you possess a valid Driver’s License?

• Yes
• No

04

Have you pled guilty or nolo contendere or been found guilty of the criminal offense of DUI or other alcohol related offence (Disorderly Intoxication, etc.) within the last five (5) years, nor more than once in your adult lifetime, or had driving violations resulting in three (3) moving violations in the past 24 months, or any suspension/revocation in the last five (5) years. Suspensions for financial responsibility and failure to pay will be evaluated on a case-by-case basis

• Yes
• No

05

Have you received any Military discharge other than honorable or general under honorable conditions? Uncharacterized discharges will be evaluated on a case-by-case basis.

• Yes
• No

06

Do you have any convictions for Domestic Violence?

• Yes
• No

07

Have you been convicted of any felony or of a misdemeanor that involved perjury or a false statement, not have pled guilty or nolo contendere after July 1, 1981, to any felony or of a misdemeanor that involves perjury or a false statement, whether or not adjudication was withheld or sentence suspended?

• Yes
• No

08

Visible tattoos determined to be inappropriate or offensive must be covered while at work. Do you have any tattoos above the collarbone (i.e. neck, face or behind the ear)? If yes, describe the tattoo and the location of the tattoo.

09

Are you legally authorized to work in the United States? In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (I-9) upon hire.

• Yes
• No

10

For the next eight (8) questions –The Clay County Sheriff’s Office recognizes an irrevocable responsibility in maintaining the public trust concerning the maintenance of a Drug Free Workplace and the office’s responsibility to be in compliance with the Drug-Free Workplace requirements as established in the Anti-Drug Abuse Act enacted by the United States Congress in 1988 and the Florida Drug Free Workplace programs requirements, F.S.S. 440.101 and F.S.S. 440.102 and Chapter 59A of the Florida Administrative Code. The U.S. Court of Appeals, 5th Circuit in Davis v. City of Dallas (no. 84-1814 – November 26, 1985) determined that a requirement prohibiting recent or excessive drug usage is job related. Use of CBD oil can, in some circumstances, result in a positive result for THC during a drug test. A drug test that confirms a positive result for THC will disqualify the applicant from employment. The Sheriff reserves the right to disqualify an individual based upon the totality of the drug use circumstances. Please enter your initials to confirm that you have read and understand these statements.

11

Have you used marijuana or hash recreationally during the past 12 months?

• Yes
• No

12

During your lifetime have you ever used methamphetamine, Rohypnol (Rooffies), GHB (Gamma Hydroxy Butyrate, also known as Grievous Bodily Harm) or similar illegal drugs in any amount?

• Yes
• No

13

During your lifetime have you ever used any illicit drug after first employment or appointment in the law enforcement field except in connection with official duties?

• Yes
• No

14

Minor experimentation, as a juvenile, of the drugs listed in the following question, will be considered on a case by case basis. NO chronic usage will be considered. Have you, as an adult, used Cocaine, Illegal steroids (not prescribed), Quaaludes, LSD, M.D.M.A. (Ecstasy, Molly) or PCP within the past 5 years?

• Yes
• No

15

During your lifetime have you ever fraudulently used prescriptions to obtain or use drugs?

• Yes
• No

16

During your lifetime have you ever sold, distributed or conspired to distribute illegal drugs, except as required by official law enforcement duties?

• Yes
• No

17

During your lifetime have you ever illegally used heroin, opium, Fentanyl or any derivative of heroin or opiates?

• Yes
• No

18

During the past 5 years have you been addicted (excluding in successful and continuous treatment and remission for the past 60 months) to alcohol?

• Yes
• No

19

Do you have an Associate Degree with computer related course work or at least 3 years of progressive work experience in an IT enterprise system setting?

• Yes
• No

Required Question