Salary : $91,803.00 – $123,467.00 Annually
Location : King County – Seattle – Other, WA
Job Type: Full Time – Permanent
Remote Employment: Flexible/Hybrid
Job Number: 23DOT-HQ-04387e-1
Department: Dept. of Transportation
Division: Headquarters
Opening Date: 06/28/2023
Closing Date: 7/12/2023 11:59 PM Pacific
Description
About WSDOT
Washington State Department of Transportation (WSDOT) is the steward of an integrated, multimodal transportation system that helps to ensure people and goods move safely and efficiently throughout the state. In addition to building, maintaining, and operating the state highway system, WSDOT operates the largest ferry system in the nation, manages the world’s longest floating bridge, and recently completed the world’s widest tunneling project.
The Opportunity
WSDOT’s Information Technology Division (ITD) is currently seeking an IT Network & Telecom Senior Specialist to serve as the subject matter expert and escalation point for all aspects of the Washington State Ferries (WSF) network. This position is tasked with maintaining the highest levels of availability and security possible for the WSF network infrastructure – a complex mission critical service supporting the enterprise IT needs of the largest ferry fleet in the United States. The incumbent of this position will be responsible for all network project management, physical and logical network design, monitoring, data circuit and hardware procurement, budget recommendations, network security and PCI compliance, configuration and software upgrades, installations, maintenance, and lifecycle ownership of the networking infrastructure.
What to Expect
Among the varied range of responsibilities held within this role, the IT Network & Telecom Senior Specialist will:
- Be responsible for independently working on all tiers of network administration (installation, maintenance, monitoring, troubleshooting and root cause failure analysis) of all regional, divisional, and departmental network systems supporting revenue collection, physical security and business critical applications, components, and management applications for all facilities throughout the Ferries Division.
- Use advanced diagnostic tools such as Cyber Security reports, Nessus scan data, discovery software (Nmap), testing hardware, packet capture software (Wireshark), performance and resource monitors (SolarWinds NPM), and event logging to conduct security audits and identify and resolve complex problems with all levels of security standards compliance for planned and installed IT systems.
- Design, build, test, and re-configure systems to meet and enhance agency security standards, policies, and procedures.
- Maintain, monitor, troubleshoot and manage the greater WSF telecommunications infrastructure.
- Assist in the installation and repair of PBX and IP/SIP telecommunications hardware at corporate offices, terminals and on vessels.
- Estimate costs, identify vendors, draft purchases requests, obtain required exemptions, obtain spending approvals, and track purchasing processes to completion.
Qualifications
To be considered for this opportunity, the following are required:
- Bachelor’s degree in an information technology related field (additional years of experience can substitute for education year for year).
- Six (6) years of experience supporting the operation of an enterprise-level network infrastructure.
- Four (4) years of experience working with technologies, security standards and protocols related to TCP/IP, TLS, TFTP, DHCP, DNS, NTP, the OSI model, RADIUS/TACACS, ISE, SSH, SNMP, SMTP, BGP, MPLS, EIGRP and understanding how these impact and define a network.
- Six (6) years of experience with layer 1 infrastructure deployment and maintenance including copper/ethernet, fiber optics and wireless systems.
- The ability to navigate network device command line interfaces, upgrade operating systems and deploy configurations and changes at an enterprise level.
- Valid driver’s license.
- The ability and willingness to respond immediately in-person to field support calls at any of the WSF locations and dispatch to WSF facilities, terminals, and vessels within same day.
- The ability and willingness to provide on-call support off-hours.
- The ability and willingness to lift and move up to 35 lbs., climb ladders, and work within confined spaces.
- The ability to acquire and maintain a valid Transportation Worker Identification Credential (TWIC).
It is preferred that qualified candidates also have:
- Advanced working knowledge of Cisco and Cradlepoint routers and switches.
- Industry certifications relating to internetworking, wireless systems, telecommunications, or systems administration.
- Working knowledge of public cloud technologies and deployments.
- Working knowledge of cyber and infrastructure security concepts, standards, and frameworks.
Important Notes
- This recruitment may also be used to fill additional positions per business needs.
- This position offers flexible/hybrid remote work options.
- The salary listed includes the legislative approved 5% salary premium for positions in King County and all legislative approved increases, effective on July 1, 2023.
- In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Information on other compensation types for non-represented positions can be found in of the Washington Administrative Code.
- Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
- WSDOT does not use the E-Verify system. For more information, please visit
Why WSDOT
- Work-Life Balance – We offer flexible work schedules that allow you time for your life outside of this excellent opportunity.
- Paid Leave – In addition to 12 paid holidays, full-time employees earn a minimum 14 paid vacation days per year!
- Tuition Assistance – Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
- Plan For Your Future – WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to for more information.
Check out this video to learn more:
How to Apply
Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the “Work Experience” portion of the application be completed in as much detail as possible.
To be considered for this opportunity, please include the following with your online application:
- An attached Resume outlining (in reverse chronological order) your experience to date.
- An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
- Contact details for a minimum three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the “References” section of the online application; does not require an additional attachment.
Please click the “APPLY” button to proceed. Note that you will be prompted to either sign in or create an account. This step is required to apply to this opportunity.
WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.
WSDOT does not use the E-Verify system. For more information, please visit www.uscis.gov
Contact us
For inquiries about this posting, you may contact the assigned Recruiter, Rachel Giese, at gieser@wsdot.wa.gov . Please be sure to reference 23DOT-HQ-04387e-1 in the subject line.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That’s why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees’ Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems’ web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 12-31-2022
01
Please select the response that best describes your highest level of education:
- Master’s degree or higher
- Bachelor’s degree
- Associate’s degree or Vocational Certificate
- High School Diploma or GED
- None of the above
02
If you indicated that you have a degree in the question above, is your degree in an information technology field?
- Yes
- No
03
Please select the response that best describes your total years of experience supporting the operation of an enterprise-level network infrastructure:
- I have ten (10) or more years of this experience.
- I have 9 – 10 years of this experience.
- I have 8 – 9 years of this experience.
- I have 7 – 8 years of this experience.
- I have 6 – 7 years of this experience.
- I have less than six (6) years of this experience.
- I do not have this experience.
04
Please select the response that best describes your total years of experience working with technologies, security standards and protocols related to TCP/IP, TLS, TFTP, DHCP, DNS, NTP, the OSI model, RADIUS/TACACS, ISE, SSH, SNMP, SMTP, BGP, MPLS, EIGRP and understanding how they impact and define a network:
- I have eight (8) or more years of this experience.
- I have 7 – 8 years of this experience.
- I have 6 – 7 years of this experience.
- I have 5 – 6 years of this experience.
- I have 4 – 5 years of this experience.
- I have less than four (4) years of this experience.
- I do not have this experience.
05
Please describe in detail your experience with the following: BGP, Route Reflectors, MPLS, EIGRP, TCP/IP, DHCP, DNS, NTP, RADIUS/TACACS, SSH, SNMP.
06
Please select the response that best describes your total years of experience with layer 1 infrastructure deployment and maintenance including copper/ethernet, fiber optics and wireless systems:
- I have ten (10) or more years of this experience.
- I have 9 – 10 years of this experience.
- I have 8 – 9 years of this experience.
- I have 7 – 8 years of this experience.
- I have 6 – 7 years of this experience.
- I have less than six (6) years of this experience.
- I do not have this experience.
07
Please describe in detail your experience with layer 1 infrastructure deployment and maintenance including copper/ethernet, fiber optics and wireless systems:
08
Are you able to navigate network device command line interfaces, upgrade operating systems and deploy configurations and changes at an enterprise level?
- Yes
- No
09
Please describe your experience managing and working with the following:- Cradlepoint routers and switches- Public Cloud technologies and deployments- Cyber and infrastructure security concepts, standards, and frameworks
10
Please describe in detail your experience with navigating network device command line interfaces (e.g. Cisco routers, switches and wireless controllers), upgrading operating systems, and deploying configurations and changes at an enterprise level.
11
Do you have a valid driver’s license?
- Yes
- No
12
Are you willing to travel to WSF properties and vessels throughout the Puget Sound to install and maintain network infrastructure as needed?
- Yes
- No
13
Are you willing and able to respond immediately in-person to field support calls at any of the WSF locations?
- Yes
- No
14
Are you willing and able to provide on-call support off-hours?
- Yes
- No
15
Are you willing and able to lift and move up to 35 lbs., climb ladders, and work within confined spaces?
- Yes
- No
16
Are you willing and able to obtain and maintain a Transportation Worker Identification Credential (TWIC) if offered this position?
- Yes
- No
- I already have my Transportation Worker Identification Credential (TWIC)
17
How did you learn of this employment opportunity?
- Indeed
- Direct Email Notification
- WSDOT social media (Twitter, Facebook, YouTube, etc)
- Career Fair
- Monster
- WorkSource
- Handshake
- AASHTO
- NACTO
- COMTO
- APWA
- “NOW HIRING” banner/sign
- Radio advertisement
- WSDOT Employment Site
- Careers.wa.gov
- governmentjobs.com
- Other (specify below)
18
If you selected ‘Other’ on the previous question, please specify how you learned of this employment opportunity in the space provided:
Required Question