Nomi Health was founded in 2019 as a direct healthcare company with a simple yet bold mission: rebuild the healthcare system so it is accessible and affordable for everyone. We are rebuilding the healthcare system by cutting costs, confusion, and complexity through direct contracts and payment with providers, deep data dives, and convenient patient care.
We are seeking a motivated and growth-oriented IT Ops II to join our team in Salt Lake City, Utah. You will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. You will work closely with our IT Operations team and Technology Leadership team on Help Desk and company initiatives.
How you will make an impact
- Act as initial point of contact for computer and system related concerns from vendors or employees
- Provide technical support across multiple cross-functional teams
- Coordinate with other teams and/or specialists to provide solutions
- Manage IT inventory
- Troubleshoot, with minimal oversight, a variety of technology areas including OS, Virtual desktops, network equipment, applications, and various other systems
- Configure and support computer systems
- Able to multitask in a fast-paced environment
- Utilize ticketing system to address and resolve IT related issues
- Able to work on call rotation
- Other IT operation duties as needed
What we are looking for
- 4+ years in a technology-related function or similar role that involves technical support
- Solid understanding of desktop, laptop, network, wireless, IP phone troubleshooting and configuration
- Excellent communication skills and the ability to interact with other teams and departments at various levels
- Ability to touch multiple avenues within IT, such as network gear, firewall setup and troubleshooting connectivity issues
- Ability to self-manage to drive results
$50,000 – $80,000 a year
Nomi’s journey is just starting in delivering disruptive healthcare solutions, in partnership with like-minded employers, public sector organizations, advisors (brokers/consultants), and payers/TPAs. We are dedicated to our mission to remove healthcare hurdles and rebuild healthcare the way it should have always been: for everyone.
The system must change, and we’re the ones to do it. Join us on the journey.
Benefits/Perks
• Medical, dental, and vision
• 401(k) with company match
• Fully funded HSA
• Unlimited PTO
• Continuous learning
• Free counseling
• Family leave
Learn more about us
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