IT Technical Associate

Job Posting Description:

Illinois Residency Requirement: This position requires Illinois residency within 180 calendar days of the start date.

The Enrollment Management Department is currently seeking an IT Technical Associate to support, maintain, and utilize various student systems and ancillary products and services that contribute to Enrollment Management initiatives and goals.

The role assists with the development of enrollment reports and analyses used in the implementation and monitoring of effective recruitment and retention processes and communications. The individual in the position will master the use of Banner Student Information System, Radius, National Student Clearinghouse Student Tracker, Starfish, Signal Vine, Lightcast, Cascade and other data resources to provide the Associate Vice Chancellor for Enrollment Management and other Enrollment Management units with data necessary for decision-making, problem-solving, and assessment of short- and long-range Enrollment Management goals and priorities.

The successful candidate will attain proficiency in the University’s suite of reporting and data analysis tools, including but not limited to Argos, Constant Contact, Qualtrics, Power BI, Financial Aid Leveraging services, MS Access and Excel, and any emergent technologies acquired by the University.

Benefits Package

SIUE offers an exceptional array of benefits to all full-time and part-time employees (50% or more receive benefits accrued at percentage of appointment) including:

* Medical, dental and vision insurance;

*University tuition waivers (full-time receive 100% waiver of tuition)
* Life insurance;
* SURS retirement plan;
*Supplemental retirement savings plans ;
*Paid vacation and sick leave accrual;
*Generous holiday schedule/paid holidays ;
* WorkLife programs;
* Employee Assistance Program (mental health and wellness);
* Employee discounts (local and national retailers);
* Flexible Spending Account Program ;

For more about our benefits and employee services, visit: https://www.siue.edu/human-resources/benefits

How to Apply

***Civil Service positions do not require an exam unless stated otherwise***

Below the description, click “Apply for Position”. If you have not applied with a role with us previously, please register for a Hire Touch account. Complete the forms that are attached to the position. Refresh browser if documents do not load.

Civil Service Application Tips:

-In order to qualify for the role, it is important that your complete and detailed employment history is included on the Civil Service application. Please be detailed in “Specific Duties Performed” Example: Instead of listing “general office duties”, state specific equipment used, tasks performed, software, etc.

-Many of our positions can use your education and courses as experience, please upload all of your transcripts (can be unofficial). You can always log back in and upload before the job closes.

-If you are unsure of what the minimum qualifications mean; you can review them on the State Universities Civil Service System at https://sucss.illinois.gov/pages/classspec/default.aspx – If you need clarification on which classification, please reach out to Human Resources at 618-650-2190

-Applicants qualifying for veteran’s preference must submit a copy of form DD214 at the time of application.

For more on our Statement of Diversity , visit SIUE Mission, Goals and Plans

Southern Illinois University Edwardsville nurtures an open, respectful, and welcoming climate that facilitates learning and work. Each member of the University is responsible for contributing to such a campus environment.

SIUE is a state university – benefits under state sponsored plans may not be available to holders of F1 or J1 visas. Applicants will be subject to a background check and/or drug screening prior to an offer of employment.

Southern Illinois University Edwardsville is an Equal Opportunity Employer committed to an inclusive and diverse workforce. We will not discriminate against any person on the basis of race, national origin, religion, disability, age, marital status, sex, sexual orientation or veteran’s status. We encourage applications from women, minorities, protected veterans and people with disabilities.

In compliance with the ADA Amendments Acts (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Southern Illinois University Edwardsville, please call 618-650-2190 or email EmploymentHR@siue.edu.

Minimum Acceptable Qualifications:

Bachelor’s Degree in Information Technology, IT Management, Programming, IT Systems or field related to the position

or

3 years of experience with the creation (writing the code) of data reports and

3 years experience in the analysis of data from relational database systems (can be concurrent with above)

or

3 years experience in maintaining or designing a contact management system or communication platform (example Constant Contact) and

3 years experience in the analysis of data from relational database systems (can be concurrent with above)

Preferred Qualifications:

Master’s Degree Information Technology, IT Management, Programming, IT Systems or field related to the position

Experience working in higher education

3+ yrs working with Banner Student Information System and/or Communication management system
5+ yrs working in research based position or applicable experience
Competency in MS Access, SQL, HTML and statistical software such as R
3+ years working in Enrollment Management with an emphasis in Admissions, Registrar, Financial Aid or Retention/Student Success
2+ yrs working with Business Analytical Tools & visualizations such as Power BI

Implementation of CRM, texting software, or other data management system.

FLSA Exemption Status:

Non-Exempt

Posting Salary:

$58,722 annually

Location:

SIU Edwardsville Main Campus

Work Week:

M-F

Shift Hours:

8:00 am – 4:30 pm

Posting Start Date:

10/10/2023

Posting End Date:

10/24/2023

Job Category
Computer and IT
Job Type
Full Time/Permanent
Salary
USD 58,722.00 per year
Country
United States
City
Edwardsville
Career Level
unspecified
Company
Southern Illinois Univeristy Edwardsville (SIUE)
JOB SOURCE
https://siue.hiretouch.com/cs-current-vacancies/cs-current-vacancies-job-details?jobID=15984&job=information-technology-technical-associate-15984