ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
- Assist IT staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines.
- Participate in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction.
- Maintain and resolve issues on LAN/WAN, VoIP telephone, Wi-Fi, Audio/Video systems and other computing equipment.
- Assist in creating and maintaining documentation for end user training, internal IT procedures and audit purposes.
- Ensures all computer hardware and software systems are properly maintained and serviced as scheduled or required including: preventive maintenance, repair, replacement, software updates and security patching.
- Performs all responsibilities in compliance with: various federal and state regulations and changes in regulations; the Colorado Limited Gaming Act, Internal Control Minimum Procedures, internal policies and procedures and Colorado Limited Gaming Regulations.
- Maintains a general awareness of IT operations and security at all times and promptly report concerns or recommendations to IT Management.
- Performs other duties, including special projects as needed or assigned.
$20.00+ per hour depending on experience