Salary: $40,664.00 – $65,429.00 Annually
Location : Richland County, SC
Job Type: FTE – Full-Time
Job Number: 149522
Agency: Department of Probation, Parole & Pardon
Division: IT Systems & Services
Opening Date: 05/16/2023
Residency Requirement: No
Class Code:: AM71
Position Number:: 60029440
Normal Work Schedule:: Monday – Friday (8:30 – 5:00)
Pay Band: Band 5
Hiring Range – Min.: $40,664.00
Hiring Range – Max.: $65,429.00
Opening Date: 05/16/2023
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: All employees interested in applying for the position must apply on-line at www.careers.sc.gov no later than 5 p.m. on the closing date.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
With general supervision, Installs, configures and troubleshoots network connectivity and desktop hardware and software. Support includes computer hardware, printers, operating systems, electronic mail, work processing, and local databases. Serves as a liaison between SCDPPPS business units and ITS customer service initiatives as it relates to the applied use of IT hardware and software resources by the SCDPPPS end user community. Works with ITS management staff and other ITS sections to create, document, identify and resolve end user support issues. Will be responsible for overseeing the technical support of SC Parole and Pardon hearings.
Minimum and Additional Requirements
A high school diploma and experience in information technology, electronics technology systems, or other related areas. An associate degree or bachelor’s degree in a related field may be substituted for the required experience.
Preferred Qualifications
Bachelor’s degree and experience in information technology, electronics technology systems, or other related areas. Experience in managing and supporting Cisco Webex devices and technologies. Experience in managing and supporting Polycom devices and technologies. Familiar with supporting courtroom, hearings, or meetings virtually or in person.
Additional Comments
SCDPPPS DISCIPLINARY ACTIONS ARE CONSIDERED DURING THE INTERVIEW PHASE.
Please complete the state application to include current and previous work history and education. A resume will not be reviewed to determine if an applicant has met the minimum qualifications for the position.
SCDPPPS IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER
The South Carolina Department of Probation, Parole and Pardon Services is committed to maintaining a workforce that is free of unlawful discrimination, including harassment on the bases of race, color, national origin, religion, age (40+) or disability, sex (including pregnancy, childbirth, or related medical conditions, sexual orientation, or gender identity).
THIS POSITION IS NOT ELIGIBLE FOR POLICE OFFICER RETIREMENT SYSTEM MEMBERSHIP HOWEVER CURRENT EMPLOYEES MAY MAINTAIN THEIR CLASS 1 CERTIFICATION
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Indicate your highest level of education completed.
- High School/GED
- Associate’s Degree
- Bachelor’s Degree
- Master’s Degree or higher
02
How many years of relevant experience do you have ?
- 1 – 2 years
- 3 – 4 years
- 5 years or more
- None
03
Do you have experience managing and supporting Cisco Webex devices and technologies? If yes, please explain.
04
Do you have experience in managing and supporting Polycom devices and technologies? If yes, please explain.
05
Are you currently employed with SCDPPPS?
- Yes
- No
06
If currently employed with SCDPPPS please list your current position and location.
07
Please present a brief statement of interests and qualifications for the position you are applying for.
08
How did you find out about this position?
- State Government website (careers.sc.gov)
- Career Fair
- Social Media
- Friend
- DPPPS Recruiter
- DPPPS Employee
- TV/Streaming
- Internet/online
- Other
09
If you answered “DPPPS Employee” or “DPPPS Recruiter” please list the name of the employee.
10
If you answered “Other” please tell us how you learned of this position.
11
Do you have any relatives currently under supervision of this Department? If yes, provide names and relationship below.
Required Question