About Quest Trust Company
As the nation’s leading provider of Self-Directed IRAs, Quest Trust Company is reshaping the way we prepare for retirement and build wealth for future generations. Clients can invest their retirement accounts into alternative investments, including real estate, promissory notes, private companies and much more. Quest Trust Company is looking for ambitious, dedicated, and hardworking business professionals to join the team. Think you’ve got what it takes? Apply now!
Perks & Benefits:
Our mission is to deliver unparalleled work experience with a culture that values excellence, ambition, teamwork, and a positive atmosphere. What we provide is continuous education, training, and consistent mentorship which will enable your growth within our company. We believe in cultivating a philosophy that fosters innovation, integrity, hospitality, and growth. By maintaining this culture, we create an ambitious sense of purpose allowing us to engage competitively in any market.
- $500.00 sign-on bonus after successfully passing New Hire Review
- Flexibility to Work from Home after one year of service
- Excellent growth and advancement opportunities
- Health Insurance (available after 60 days of full-time employment)
- Parental Leave (available after one year of service)
- 7 Paid Holidays
- 66 hours of personal time each year
- 401(k) plan enrollment after one year of service
- 10 paid vacation days after one year of service
- 15 paid vacation days after five years of service
- Free snacks and drinks for staff
- Quarterly team building activities and much more
Roles & Responsibilities include (but not limited to):
As the Information Technology Technician, the ideal candidate will be responsible for assisting the Help Desk with technical support issues related to software, hardware, A/V, and other tech equipment. The IT Technician will also be tasked with answering and responding to help desk cases, assisting with A/V setups for conferences or meetings, assisting with moving furniture or IT equipment moves as needed, and working on IT projects as directed by the IT manager.
- Provide coverage for help-desk support within the IT department, including hardware, software, and other technical issues.
- Assist in completing projects as directed by the IT manager.
- Setting up internal/external meetings and conferences
- Provide AV support by setting up weekly Saturday classes to end users
- Assist with employee desk moves, furniture moves, and moving other tech equipment.
- Perform maintenance obligations on an as needed basis, inclusive of repositioning desks, equipment, and furniture.
- Provide installation services for televisions and shelving, as necessary.
- Performs other job-related duties as required
Education & Experience
- High School Diploma is required
- IT related degree preferred
- A+ Certification preferred
- A minimum of 6 months to 1 year of directly job-related experience recommended
Skills & Qualifications
- Time management skills with the ability to organize and prioritize
- Must be able to work well in a team environment
- Previous Help desk or other troubleshoot experience preferred
- Proficient knowledge of current Microsoft client operating systems and Microsoft productivity suite
- Proficient knowledge of current personal computer hardware components
- Excellent clear and effective communication skills for troubleshooting computer and network problems through phone calls and email
- Understanding of network components such as network switches and Ethernet cables and cards
- Must be adaptable
- Ability to perform backups and restoration of personal computer hard drives
- Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, Teams)
- Type minimum 55-60 WPM (https://www.keyhero.com/free-typing-test/ ) (Attach screen shot of results to resume)