Requisition ID: 375953
Work Area: Software-Design and Development
Expected Travel: 0 – 10%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T4PF
Original Posting Date: June 28, 2023
Original Posting Date: June 28, 2023
Location: Plano, TX
Purpose and Objective:
SuccessFactors, Inc. seeks an IT Technology Services Expert at our Plano, TX location to design and develop systems, applications, products, services, and data to optimize or automate SAP’s business processes and improve work efficiency.
Expectations and Tasks:
Engage with business stakeholders and other technology teams to deliver solutions to business requirements. Perform complex data and system development along with technology integration through learned technology coding languages, Facilitate the system, service, product lifecycle, and ensure stable, secure, performant and high available operations for and between system and cloud services. Facilitate Agile engagement with the business. Revise and update existing programs and provide required documentation.
Education and Qualifications/Skills and Competencies:
Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Information Technology, Business or a related field and 7 years of progressive experience in the job offered or a related occupation. The company will also accept a Master’s degree or foreign equivalent in Computer Science, Engineering, Information Technology, Business or a related field and 5 years of experience in the job offered or a related occupation.
Work Experience:
Experience must involve 4 years in the following:
- Service Management, Cloud Computing and Networking services focusing on joint business relationship between cloud based platforms including Google, Microsoft, and SAP;
- Transform Information Technology, scale and streamline operations and create new cloud based businesses;
- Improve Information Technology service delivery, cost efficiency, and customer satisfaction; and
- Design and implement process strategies to address gaps in cloud service delivery and service management proficiency.
Position requires 3 years in the following:
- Customize and implement IT Service management (ITIL standards), including the Implementation of Incident Management, Change Management, Request Management, Problem Management, Configuration Management System (CMS), Service Catalog and Knowledge management;
- Integrate IT Service management (ITSM) solution with third party in house system and COTS (Commercial Off the Shelf) software systems using web services; and
- Utilize ITSM solutions, including gap analysis, high level and low level design, disaster recovery strategies, scoping, and solution roadmaps.
Telecommuting permitted.
Internal use only: reference code lhrs4262
EX:SAIL
Compensation Range Transparency: The annual base salary range for this position is $134,992 – $226,950. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $140,800 – $239,300. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 375953 | Work Area: Software-Design and Development | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
Requisition ID: 375953
Posted Date: Oct 22, 2023
Work Area: Software-Design and Development
Career Status: Professional
Employment Type: Regular Full Time
Expected Travel: 0 – 10%
Location: