We are seeking a driven and dependable Junior Systems Administrator who possesses strong analytical and problem-solving skills. The ideal candidate will support and maintain our line of business applications, ensuring they are updated and patched while documenting configurations and procedures. They will also participate in quality assurance activities, including testing custom application development and identifying vulnerabilities. This individual will contribute to our after-hours support on-call rotation and actively participate in team and company initiatives. With 2-3 years of experience in the installation, support, and troubleshooting of computer software and hardware in LAN/WAN environments, the successful candidate will have a working knowledge of Windows Server, Active Directory, SQL Server Administration, VMWare, and small to midsize business networking.
Starting at $50k – $60k based on experience
RESPONSIBILITIES:
- Support and maintain Shipley line of business applications
- Quality assurance on Shipley developed solutions and integrations
- Participate in an after-hours (24×7) support on-call rotation
- Individual, Team, and Company Participation
EXPECTATIONS:
1. Support And maintain Shipley Line of business applications
- Ensure all line of business applications are updated and patched to keep them within support umbrellas
- Document and maintain L.O.B configurations and procedures
- Manage the set up and configuration of systems
- Administrate and support Office 365
- Administrate and support VMWare Horizon VDI environment
- Administrate and support Microsoft Active Directory
- Assist in diagnosing and fixing level 2 ticket request
- Complete work as assigned by Systems Administrator
- Assist in Level 1 ticket overflow
2. Quality Assurance
- Participate in product design, development, and testing meetings
- Read and analyze requirements
- Define, coordinate, and execute testing of Shipley custom application development
- Leverage critical thinking to identify feature vulnerabilities and uncover edge cases while performing testing
3. Participate in an after-hours (24×7) support-on-call rotation
- Main point of contact one week per month
- Respond to emergency tickets and support calls within 4 hours of issue creation
4. Individual, Team & Company Participation
- Monthly Team Leader Meetings w/Supervisor
- Operational Meetings as needed (Daily/Weekly/Monthly)
- All Team Meetings Monthly
- Special Events Attendance & Support
Our team members make us great. They live out our values, vision, and mission every day. If you take pride in your work, enjoy being in a positive environment, and want to reach your full potential, we encourage you to apply!
The future of energy is bright, and we’d love for you to be part of it!