About the James C. Kennedy Mountain Campus
The University of Denver’s vision is to be a “great private university dedicated to the public good.” Founded in 1864, DU is actively implementing its dynamic strategic plan, DU IMPACT 2025. Among the plan’s most significant goals is a strengthening of the 4Dimensional (4D) Experience for all students, including advancing intellectual growth, pursuing careers and lives of purpose, exploring character and promoting well-being. The James C. Kennedy Mountain Campus, announced in early October, will fully integrate the 4D Experience for DU students in a wilderness setting, with a particular emphasis on character and leadership exploration and enhancing well-being along social, spiritual, and physical pathways.
The new property, which is adjacent to Roosevelt National Park, includes approximately 724 acres of rolling terrain with rock outcroppings and beautiful views of the Laramie Mountains to the west. Buildings include a dining hall/office, six large all-season cabins, four seasonal cabins, a dining hall, a health center with nurse’s apartment, recreation center, equestrian center with classroom, many miles of trails, and a high and low ropes course. All the infrastructure is in place including fire suppression, wastewater, internet and water storage.
About the Daniel L. Ritchie Center for Sports and Wellness
The University of Denver’s vision is to be a “great private university dedicated to the public good.” Founded in 1864, DU is actively implementing its dynamic strategic plan, DU IMPACT 2025. Among the plan’s most significant goals is a strengthening of the 4Dimensional (4D) Experience for all students, including advancing intellectual growth, pursuing careers and lives of purpose, exploring character, and promoting well-being.
At the Daniel L. Ritchie Center for Sports and Wellness, we build Pioneers for Life through excellence, character, and connection. We operate with a championship mindset; and we create and foster a winning culture every day. Inspired by our location in the Rocky Mountain West, we always find a better way forward; we work with optimism, passion, grit, and integrity. We forge lasting relationships one interaction at time; and our value to the University of Denver is the degree to which we offer connection points to a broad and diverse community. That’s why we’re always looking ahead, and not just to the next championship or what’s next in sports and wellness. We’re also looking at what’s next for you and how we can help you build a career you’re proud of.
Position Summary
Reporting to the Assistant Director, KMCWR Marketing and Communications, the KMCWR Marketing & Communications Coordinator will support telling the story of the Division of Kennedy Mountain Campus, Wellness & Recreation (KMCWR) to students, customers, staff, campus and community partners, and donors through the execution of the KMCWR marketing and communications plan. Each facility within the KMCWR Division (James C. Kennedy Mountain Campus and Daniel L. Ritchie Center for Sports & Wellness) will have a marketing and communications plan that is to be executed throughout each fiscal year to achieve division goals. This position plays the key role in delivering an exceptional customer experience to all visitors of the Daniel L. Ritchie Center for Sports and Wellness and the James C. Kennedy Mountain Campus through the management of the digital experience (websites, social media, video, e-mail, text) and ensuring that the student and customer journey leads to engagement with our events, programs, and services.
This is a temporary, non-benefited position not to exceed 1,000 hours in a calendar year.
Essential Functions
Marketing & Promotion
- Assist with the implementation of marketing and promotional campaigns including digital content development, event and program promotions, and collaboration with campus, local, and regional community partners.
- Assist in outbound and inbound marketing activities by displaying expertise in certain areas such as events planning, advertising, optimization, and content development.
- Assist in designing university and divisional digital and physical signage and digital and physical marketing collateral needed for the Division facilities, programs, events, and services.
- Liaise with student creative team to come up with branding ideas, graphic designs, promotional materials, and advertising copies.
- Assist with the development of the annual promotion schedule to achieve desired results.
- Track lead generation results to determine which tactics are most effective and should be continued or eliminated.
Digital Content and Execution
- Assist in maintaining the content, design, and performance of division websites including, but not limited to, James C. Kennedy Mountain Campus, Daniel L. Ritchie Center for Sports and Wellness, WebTrac, and Communication Blogs.
- Assist in maintaining all online calendars and WebTrac Online Registration and Reservation system.
- Assist in maintaining Webtrac including designing and changing out banners for high registration periods, splash page maintenance, and menu maintenance.
- Assist in maintaining the division digital content calendar and disseminating information across multiple KMCWR channels to expand brand visibility, reach, and engagement.
- Assist in designing landing pages that optimize both lead conversions and search engine relevance/quality scores.
- Assist in designing marketing and communication campaigns through the Poppulo system at the James C. Kennedy Mountain Campus, the Daniel L. Ritchie Center for Sports and Wellness, and across the University of Denver.
Communication
- Create communications through defined methods to key constituencies to build positive relationships, including current students and customers, prospective students and customers, faculty & staff, donors, and alumni.
- Assist with the improvement of the performance of KMCWR’s communications channels, including the websites, email newsletters, social media channels, print publications, digital signage, text, blogs, and press releases.
Evaluation & Feedback
- Coordinate the division survey calendar to ensure our facilities, programs, and services are evaluated.
- Execute consistent student, customer, and employee surveys and compiles net promoter score, results, and feedback to improve facility, program, event, and service offerings.
- Monitor media coverage, google alerts, social media outlets, and customer feedback in order to track mentions and public perception of KMCWR.
- Conduct research to analyze competitive landscape, market trends and customer behavior and preparing reports by collecting, summarizing and analyzing data
Knowledge, Skills, and Abilities
- Excellent oral/written communication skills.
- Ability to respond to common inquiries or complaints from customers and staff is essential.
- Detail orientated and highly organized.
- Ability to work independently and manage multiple tasks simultaneously.
- Project management experience and time-management skills for juggling numerous time-sensitive projects simultaneously. Being familiar with project management software is also an asset.
- Working knowledge of basic computer applications, programs and features is a must with experience in web page development or graphic design being very helpful.
- Strong Work Ethic
- Good Interpersonal Skills
- Proactive
- Flexibility
- Teamwork
Minimum Qualifications
- Bachelor’s degree.
- Three (3) years of experience in marketing, communications, or web services.
- One (1) years of management/supervisory experience.
Working Environment
- The position is based in an office setting, with frequent computer use.
- Unexpected interruptions occur often, and stress level is moderate to high.
- Noise level is quiet to moderate.
Physical Activities
- Ability to sit in front of a computer for an extended period.
- Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs.
Work Schedule
This is a temporary position with a duration of September 2023-May 2024.
Application Deadline
Applications will be reviewed as they are received. For best consideration, please submit your application materials by 4:00 p.m. (MST) on September 1, 2023.
Special Instructions
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.
Hourly Range
The hourly range for this position is $17.50 – $21.00.
The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.
Benefits
The University of Denver offers some benefits for non-benefited employees. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver .
Please include the following documents with your application:
The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, age (40 years and over in the employment context), religion, disability, sexual orientation, gender identity, gender expression, genetic information, marital status, veterans status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the university’s educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; Title III of the Americans with Disabilities Act of 1990, as amended in 2008; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For the university’s complete Non-Discrimination Statement, please see non-discrimination-statement .
All offers of employment are contingent upon satisfactory completion of a criminal history background check.
Advertised: August 25, 2023
Applications close: September 01, 2023