Classification Title:
Large Animal Hospital Client Liaison I/II – (CARE)
Job Description:
This Large Animal Client Services Liaison I/II is responsible for communicating with clients both on the phone and during their visits. This person is responsible for coordinating the daily activity of animals admitted to and discharged from the Large Animal Hospital. The Client Liaison admits patients, enters charges, reviews bills, answers phone calls, loads and unloads horses and other large animals, cleans and maintains holding areas and equipment and sanitizes hospital facilities.
Individuals should genuinely care about people and animals, be outgoing, enthusiastic and a team player
The individual in this position must possess excellent communication skills and be proactive in determining the needs of the hospital, and able to prioritize well. The incumbent should endeavor to learn new things, quickly adapt to a changing environment and express a positive attitude in their daily work. The individual must be able to communicate effectively (verbal and written), demonstrate critical thinking and professionalism.
This is a full-time, benefited position and is considered essential personnel. This position requires a post offer health assessment.
Why work for UF? We know you care about your own animals as much as we do our patients, so we offer discounts on treatments, procedures, and even food for all our employees’ pets. We encourage you to join our team and grow with us to make a difference.”
Benefits:
Competitive Salary
Extensive Medical Benefits (including health, dental and vision)
Shift Differentials
CE Opportunities
Paid Time Off & Paid Holidays
Employee Discount
Minimum Qualifications:
Client Service Liaison I: High School Diploma and two (2) years of work experience loading, unloading, restraining, handling horses or 1 year of work experience loading, unloading, restraining, and handling in a veterinary academic teaching hospital.
Client Service Liaison II: High school diploma or equivalent and four years of experience loading, unloading, restraining and handling horses or two years of experience loading, unloading, restraining, and handling horses in a veterinary academic teaching hospital.
Expected Salary:
$17-21 commiserate with experience
Minimum Requirements:
Client Service Liaison I: High school diploma or equivalent and two years of experience loading, unloading, restraining, handling horses or one year of experience loading, unloading, restraining, and handling in a veterinary academic teaching hospital.
Client Service Liaison II: High school diploma or equivalent and four years of experience loading, unloading, restraining and handling horses or two years of experience loading, unloading, restraining, and handling horses in a veterinary academic teaching hospital.
Preferred Qualifications:
• Minimum qualifications as listed above, experience within the past 2 years
• More than four years relevant work experience handling and restraining horses at an advanced level
• Previous experience working in a Client Service position in a relevant field.
Special Instructions to Applicants:
This position has been reposted. Previous applicants are still under consideration and need not reapply.
In order to be considered, applicants must provide a cover letter, resume/CV and references.
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
This is a CARE position offering limited benefits, including health insurance and paid time off.
Health Assessment Required:
Yes; Must be able to lift a minimum of 40 lbs, bend, kneel, pull, push, twist and stand for an extended period of time.
Advertised: 22 Sep 2023 Eastern Daylight Time
Applications close: 27 Sep 2023 Eastern Daylight Time