Lead Admin Support Assistant
Salary: $1,648.99 semi-monthly/$39,575.74 annually
Job Location: This position can be domiciled in Sikeston, Cape, or Poplar Bluff.
Why you’ll love this position:
The Missouri Department of Mental Health is dedicated to the prevention, treatment, and public understanding of mental illness and developmental disabilities. By joining our team, YOU can make a difference in the lives of those impacted by a mental illness or developmental disability so they have the opportunity to pursue their dreams, live their lives to the fullest, and be a valued member of their communities.
What you’ll do:
- Input abuse/neglect Event Reports and updates into EMT CIMOR system within 1 day of receipt of information.
- Prepare letters regarding abuse/neglect investigations and submit for signature within guideline timeframe.
- Attend and accurately take minutes of all meetings in which the director requests note taking. Submit to the director for review within 1 week of meeting date.
- Review all documents, phone calls, etc. to the Director to determine priority of information. In the absence of the Director, route to appropriate staff for resolution.
- Schedules appeals for UR denials, substantiated investigations, and ineligibility.
- Supervise OSA’s and ensure switchboard coverage.
- Supervisor expectations
- Supervise and lead a small clerical team.
- Review, submit, and approve all timesheets by established deadlines.
- Accountable for hiring, developing and promoting qualified individuals through defined department processes.
- Meet with the Team monthly and record meetings in Engage tracking system.
- Document performance throughout the year and address situations that need to be addressed in a timely fashion.
- Foster an open environment for the exchange of ideas by being open to differing opinions and ideas.
- Make timely and consistent decisions and communicate those to staff in a clear manner.
- Attend clerical and other meetings as needed.
All you need for success:
Minimum Qualifications
3 – 5 years of relevant experience (substitutions may be allowed.)
Preferred Qualifications
Supervisory experience is preferred