Lead Network Technician

Salary : $95,950.40 Annually

Location : Port Townsend

Job Type: Full-Time

Job Number: 202315

Department: Broadband/ Communications

Opening Date: 10/18/2023

Max Number of Applicants: 2000

Description

This position will be open until filled. Applications will be viewed on a rolling basis.

This position is represented by IBEW 77.

Jefferson County PUD is a Rural Utilities Services (RUS) borrower.

JOB SUMMARY The Lead Network Technician will be responsible for all duties related to installation of fiber optic cable to the premises, including splicing and installation of network and customer electronics. Working locations range widely from under buildings in tight spaces to working in trenches, off ladders or in a bucket truck; and in all manner of weather, day or night. The Network Technician needs to be able to work on projects efficiently and independently, while demonstrating a high aptitude for collaboration and customer engagement.

SUPERVISION Direct supervision for daily work is provided by the Network Engineer with oversight from the Broadband and Communications Director. The Lead Network Technician will serve as the Crew Lead for Network technicians.

Examples of Duties

ESSENTIAL JOB FUNCTIONS

• Serve as Crew Lead by directing the workflow of the crew, monitoring performance and work quality, ensuring crew safety, and partnering with the manager to provide performance feedback.
• Installing, terminating, and testing indoor/outdoor fiber optics in a fiber-to-the-premises application
• Installing, terminating, and testing of Cat 5 and Cat 6 cable.
• Installing, and testing network equipment
• Routing fiber and/or cables from the outside to the inside of a home
• Perform outside plant construction related to buried and aerial FTTP, including:
  1. Fiber optic splicing (fusion and mechanical).
  2. Fiber optic troubleshooting, including OTDR and light meter readings.
  3. Construction of drop/cable.
  4. Operation of bucket truck and other equipment
• Assistance with installation of fiber and networking in central offices, hubs, cabinets, hand holes.
• Installation and activation of network equipment in homes and businesses.
• Onsite assistance with connection of customer owned devices to PUD network equipment
• Perform jobsite and project documentation utilizing company provided software and hardware.
• Participate in a regularly scheduled on-call rotation.
• Perform other relevant duties as assigned.

Standard Workplace Expectations:

• Provide excellent customer service whether in person or remote.
• Contribute to a successful work group by listening to and taking time to understand suggestions and concerns of co-workers. Offer constructive suggestions and ideas that help the team meet or exceed objectives and goals by accepting and supporting team decisions. Maintain a positive and cooperative attitude in the workplace.
• Review work for accuracy to detect or prevent errors or mistakes that could prove costly or could jeopardize the operations of the PUD.
• Work additional hours as necessary to achieve departmental goals as requested and authorized by the supervisor.
• Maintain appropriate behavior, appearance, and effort.
• Regularly take the initiative needed to recommend changes in work methods, policies, and procedures to improve levels of service delivery and overall operating efficiencies.
• Maintain regular and punctual attendance.
• Promote and maintain a safe working environment observing all company, state and federal standards. Support the PUD Mission Statement and Core Values while carrying out the responsibilities of the position.

Typical Qualifications

QUALIFICATIONS

• High school diploma or equivalent required.
• 5 years of relevant experience with communications network installation.
• 5 years of fusion fiber optic splicing.
• Washington State Driver’s License.

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to comply with all company required training applicable to position (including but not limited to bucket truck, ladder, forklift, and blood borne pathogens)
• Ability to independently operate all assigned equipment including but not limited to OTDR, fusion splicer, bucket truck,
• Ability to independently operate assigned company software and hardware (laptop, mobile device, cell phone, and MS Office,).
• Ability to distinguish colors and clearly communicate Fiber Optic Cable Color Codes
• Ability to work at heights up to 25 feet.
• Ability to work in adverse conditions (hot in the summer, cold in the winter)

• Ability to understand and adhere to National Electric Safety Code (NESC) and District safety rules.

• Ability to adhere to all WAC, OSHA and requirements.
• Excellent communication skills and the ability to work as a team player.
• Strong analytical and problem solving skills
• Ambition to succeed in position and a strong work ethic
• Willingness to continue learning

Supplemental Information

SPECIAL REQUIREMENTS

Must pass a standard criminal background check. Standard Monday through Friday work schedule is expected to be maintained, but on-call work and evening/weekend hours may be required.

WORKING CONDITIONS AND PHYSICAL DEMANDS Install work is in customers’ homes and may require frequent lifting of materials and equipment up to 50 pounds. Job requires standing, climbing, bending, pulling, crawling, and reaching. Reaching and lifting overhead is required. Use of safety equipment as required. Climbs and works from ladders poles, and other structures at heights of less than 25 feet.

RESIDENCY REQUIREMENT This position requires the employee to reside at their primary residence within sixty (60) minutes legal driving time of their assigned headquarters located west of the Hood Canal Bridge. The residency requirement must be met within 6 months of hire date.

Jefferson County PUD provides a robust benefit package to all full-time employees. The following summary describes typical benefits available. Actual benefits may vary by position type. Please reach out to our Human Resources team for specific benefit information.

Medical, Dental, Vision and Rx Insurance: Comprehensive medical, dental and vision insurance plans provided by Public Risk Utility Management Services (PURMS). Employees pay 5% of the monthly premium, regardless of the number of dependents covered.

Health Reimbursement Arrangement (HRA VEBA): HRA VEBA plan is a health reimbursement arrangement (HRA) for employees to use for qualified health care expenses of the employee and eligible dependents while employed and upon separation of employment. Employees contribute, through payroll deduction, tax-free contributions of $25.00 per month. The PUD contributes $50 per month.

Retirement: The District is a member of PERS and participation is mandatory for employees in eligible positions. Both the employee and the employer make contributions to the PERS system. Employee contributions are made on a tax-deferred basis. New employees may choose between PERS Plan 2 and PERS Plan 3.

The PUD participates in the Washington State Deferred Compensation Program (457 plan). DCP allows employees to defer a portion of their paycheck for investment for retirement similar to a 401(k). The PUD matches employee deferrals at 50 cents per dollar, up to a total match of 4% from the PUD.

Paid Time Off: The PUD utilizes a PTO program. New employees are offered 20 days of PTO each year. PTO accrues at 6.15 hours per biweekly pay period. Accruals increase with longevity of service after 3 years.

Holidays: The PUD recognizes 11 holidays and provides two floating holidays each year. The second floating holiday is available for use after six months of employment. Floating holidays must be taken during the calendar year in which the floating holiday is earned. At 5 years of employment, employees are offered 3 floating holidays each year and 4 floating holidays each year after 10 years of employment.

Observed Holidays:

• New Year’s Day
• Martin Luther King Day
• Presidents’ Day
• Memorial Day
• Juneteenth National Independence Day
• Independence Day
• Labor Day
• Veterans’ Day
• Thanksgiving Day
• Day after Thanksgiving
• Christmas Day

Disability Insurance: The PUD offers a short-term disability policy, beginning on the 41st hour you are unable to work, that pays 70% of your salary for up to 180 days. A separate long-term disability insurance applies after 180 day waiting period.

Life and AD&D Insurance: $10,000 through PURMS.

Wellness Reimbursement: The PUD offers up to $275 per year in expenses related to wellness activities and items such as exercise equipment, massage therapy, gym memberships, etc.

Please note that all provisions in this summary are subject to change.