TITLE: SENIOR NETWORK ENGINEER
DEPARTMENT: INFORMATION SYSTEMS
Level: 3
JOB CODE: SRNENG
DATE: 06/22/11 (rev July 2023)
REPORTS TO: Manager, Network and Systems Administration, Information System
DLSE STATUS: EXEMPT (Computer-related)
Under the general direction of the Manager, Network and Systems Administration, the Senior Network Engineer designs, implements, and maintains the University’s network. The ideal candidate will be a senior engineer with heavy experience in enterprise (campus) networking, capable of working autonomously within an infrastructure team. The Senior Network Engineer will act as a subject matter expert in designing and operating a modern, complex, hyper converged, and cloud connected network. The Senior Network Engineer will be responsible for both design and day to day support, providing technical leadership within the department’s Infrastructure team. Technical areas of responsibility will include the wired and wireless network as well as the University’s network identity management solution. Candidate will be open to respond to a dynamic environment, be flexible and able to accommodate accordingly. Candidate will also be responsible for ensuring the network environment is documented, monitored and patched.
• Collaborate with IT Management to assess near and long-term network capacity needs.
• Design and architect network changes.
• Lead technical discussions with junior engineers on technical problems and needs.
• Create and maintain documentation as it relates to network operations, network mapping, processes, and service records.
• Supports network infrastructure (e.g., routers, switches, access points, firewalls).
• Supports VOIP and other telecommunication systems.
• Participate with Security Architect in the technical management of edge Firewalls.
• Install, connect, and support network cable systems.
• Participates in the resolution of related help desk requests.
• Experience with Change Management.
• Solid knowledge of information security principles and practices.
• Experience with network and security architectures.
• Proactively assesses potential items of risk and opportunities of vulnerability in the network.
• Recommends equipment, supplies and materials for the purpose of acquiring required items and completing jobs efficiently.
• Research trends, products, equipment, tests, etc. for the purpose of recommending procedures and/or purchases.
• Responds to emergency situations as needed for the purpose of resolving immediate concerns.
• Responds to inquiries from a variety of sources (e.g., staff, administrators, school site personnel, outside vendors and service providers, etc.) for the purpose of providing technical assistance and support.
- Performs other duties as assigned or requested.
- Participates in on call after-hours support of network and system operations.
EDUCATION:
- Associate degree in computer science, information technology, or closely related field from an accredited institution.
- CCNA R/S (CCNP R/S preferred)
EXPERIENCE:
- Minimum of 4 years’ work experience administering complex networks in either the capacity of a Senior Network Administrator, Senior Network Engineer (or similar position).
KNOWLEDGE/ABILITY/SKILLS:
- Experience supporting technical environments of 500 or more users.
- Prior working experience supporting academic technical environments preferred.
• Skilled with collaborating and maintaining good working relationships and interacting with peers and resources in other departments.
• Ability to handle multiple projects simultaneously.
• Ability to follow complex technical instructions.
• Ability to analyze problems and develop solutions.
• Self-starter and detail oriented.
TECHNICAL KNOWLEDGE
- Expert proficiency in the following networking protocols: TCP/IP, SSL, VPN, ACCESS-LISTS, routing (OSPF, BGP) and switching (Spanning Tree).
- Expert knowledge of HPE/Aruba ProCurve Switches (or similar enterprise network equipment).
- Expert knowledge of Aruba Wireless (or similar enterprise wireless technologies).
- Experience with HPE ClearPass (or similar identity management solutions)
- Experience with HPE IMC (or similar network monitoring solution)
- Experience supporting with enterprise phone systems such as Mitel through Quality of Service (QoS)
COMPLEXITY:
• The ability to perform highly detailed work with sustained attention and care while providing/obtaining information on numerous inquiries is paramount to success in this position.
PHYSICAL DEMANDS:
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to distinguish color variations.
• Occasionally stooping, frequent standing, Constant walking, sitting, climbing, reaching high/low levels, finger movement, feeling, speaking clearly, hearing conversationally, seeking far and near, and lifting up to 100 lbs.
WORK ENVIRONMENT:
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Occasionally required to work in confined space and poor lighting.
MENTAL DEMANDS:
• The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Frequent variety of unrelated tasks. Constant calculating interrupted work, a variety of interrelated tasks, and use of sustained concentration, reasoning, judgment, resourcefulness, analytical ability, and ingenuity.
Special Requirements:
• Ability to work effectively with a diverse community.
- COVID-19 Vaccination: As a health professions institution of higher education, Charles R. Drew University of Medicine and Science seeks to protect the health and safety of the University community. Accordingly, CDU will require COVID-19 vaccinations for all University students, faculty, and staff subject to limited exceptions and exemptions. The University vaccine requirement has been implemented consistent with federal, state, and local laws related to medical exemptions for students, faculty, and staff. Requests for disability and religious accommodations from faculty and staff will be evaluated consistent with the law and University policies and procedures.
Salary Range: $125,000-$140,000
Excellent benefits: Medical, dental, vision, retirement plan, vacation accrues on first day of employment, wellness programs, 17 paid holidays per year, up to 16 hours of paid time off to participate in community service and much more.
Full Time
EEO Statement: Charles R. Drew University is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status.
Fair Chance Statement: Charles R. Drew University of Medicine and Science will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local “Fair Chance” laws.