Salary: $57,357.00 – $101,584.00 Annually
Location : Hyattsville, MD
Job Type: Career
Job Number: 12822
Department: PGC Parks and Recreation
Opening Date: 08/29/2023
Closing Date: 9/13/2023 11:59 PM Eastern
Description
The Maryland-National Park and Planning Commission (M-NCPPC), a six-time National Recreational and Parks Association Gold Medal Award Winner, is seeking an experienced Lead Public Safety Communications Technician to work with the Prince George’s County Department of Parks and Recreation, Park Police Division in Hyattsville, MD.
Under the direction of the Communications Supervisor, leads, coordinates and monitors the work of staff in the performance of Park Police communications work. Responsible for assisting the Communications Supervisor with daily operations of the Police Communications Center ensuring work is performed in accordance with established policies and procedures. Demonstrates strong reliability, communication, and customer service skills to perform at an exceptional level. Performs other duties as assigned.
Examples of Important Duties
- Provides leadership and coordination. Coordinates and leads the day-to-day activities of Park Police Communications Technicians. Plans, schedules, and monitors work, and provides technical assistance to resolve problems. Participates in employee selections, performance evaluations, and counseling. Recommends disciplinary actions. Manages unit in absence of Park Police Communications Supervisor.
- Coordinates activities of unit when involved in major incidents or emergency situations. Coordinates information and provides direction on most serious calls involving unique situations for emergency or police assistance.
- Conducts on-going training programs to instruct staff on use of communications techniques, systems, and equipment. Arranges appropriate training for required certification classes.
- Assists in the monitoring of expenditures and budget for unit. Assists in the preparation of budget proposals. Initiates and recommends approval of purchase orders, check requests, and payments.
- Maintains records, files, and logs (e.g., Maryland Inter-agency Law Enforcement System (MILES), National Crime Information Center (NCIC), radio transmissions). Prepares routine administrative and technical reports and correspondence. Ensures performance of monthly validations for computer systems (e.g., MILES/NCIC). Conducts periodic inspections, ensuring operation of communications equipment.
- Maintains knowledge of police communications field and evaluates new methods, technology, and programs through the review of technical literature, attendance at conferences and workshops. Participates in interagency committees for the purpose of coordinating and workshops. Participates in interagency committees for the purpose of coordinating and developing programs, resolving problems of mutual interest, and exchanging information. Investigates and resolves complaints involving sensitive issues and problems.
- Performs related communications duties such as operation of two-way radio, computer systems, multi-line telephone system, and teletype machine as needed.
- May serve walk in visitors requesting Commission and/or Park Police assistance. Answers questions regarding Commission programs and functions and refers citizens to appropriate division or facility.
Important Worker Characteristics:
Extensive knowledge of: (1) Commission activities, organization, policies, and procedures; (2) dispatching; (3) federal, state, and county laws and procedures pertaining to public safety communications; (4) law enforcement; (5) geography of the metropolitan Washington, D.C. area; and (6) supervision.
Skill in operation of: (1) personal computer with applicable software (e.g., CAD, MILES, NCIC); (2) communications equipment (e.g., two-way radio, multi-line telephone); (3) teletype machine; and (4) general office equipment (e.g., typewriter, copier).
Ability to: (1) make recommendations and implement plans in park police communications setting; (2) calculate fractions, decimals, and percentages; (3) interpret, read, and write technical reports and correspondence; (4) interpret legal terminology; (5) communicate effectively; (6) lead staff during serious incidents/sudden emergency situations; (7) organize work efficiently and effectively; (8) direct work of staff; (9) provide quality courteous service; (10) quickly receive and record accurate’information using automated systems; (11) read a map and provide directions to citizens and/or officers; (12) perform multiple tasks simultaneously; (13) maintain confidentiality; and (14) work alone and provide guidance to lower level technicians and other staff.
Minimum Qualifications
1. High school diploma or a Certificate of General Educational Development (GED).
2. Four (4) years of responsible and progressively responsible professional and technical experience in law enforcement, public safety communications, or closely related field.
3. An equivalent combination of education and experience may be substituted, which together total four (4) years.
4. Good character (i.e., must pass background investigation).
5. Must have current Criminal Justice Information Systems (CJIS) certification and National Crime Information Center (NCIC), CN1 certification at time of hire. If certifications are lapsed, then recertifications are obtained within three (3) months of employment.
Supplemental Information
Class/Spec: Lead Public Safety Communications Technician
Working Conditions:Works in park police communications center. May be exposed to persons who are upset and exhibiting stress and frustration. May be exposed to life-threatening situations. May work rotating shifts, weekends, and holidays. On call 24 hours.
The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.
THE MARYLAND-NATIONAL CAPITAL PARK AND PLANNING COMMISSION
2023 BENEFIT SUMMARY FOR MERIT SYSTEM EMPLOYEES
The following benefit summary is provided for informational purposes only and is not, nor should be construed as an employment agreement with the M-NCPPC, implied or actual. It is not all-inclusive and is subject to change. Benefits listed are extended to all Merit System employees of the Maryland-National Capital Park and Planning Commission (M-NCPPC). All plans are optional except the Defined Benefit and Long-Term Disability plans.
Eligibility
You have 45 days from your hire date to elect your benefits. Your coverage begins on the first of the month following receipt of your enrollment forms and required documentation.
Retirement Programs
- Defined Benefit Plan (Mandatory Participation) – Plan E excludes FOP members.
Plan: Employee Contribution
Plan C: 9%* of base salary (FOP members only) – *9.5% Effective 4/1/2023
Plan E: 4% of base salary up to maximum Social Security Wage Base (SSWB) and 8% in excess of SSWB.
- Deferred Compensation MissionSquare 457 plan (Optional)
- Traditional and Roth IRAs (Optional)
Health Insurance Plans (FOP Members Pay 23% for Medical, Prescription and Dental and same as all other employees for Vision.) All other employees pay percentage below.
- Medical
- Kaiser Permanente Health Maintenance Organization (HMO) with Prescription Plan – (15%)
- UnitedHealthcare Select Exclusive Provider Organization Health Plan (EPO) – (20%)
- UnitedHealthcare Choice Plus Point of Service (POS) – (20%)
- Low, moderate, and high options are available. Frequency of covered services differs.
Flexible Spending Accounts (Employee Pays 100%)
- Medical Account – Maximum annual contribution: $2,850
- Dependent Care Account – Maximum annual contribution: $5,000
Long-Term Disability Insurance (Mandatory Participation)
- Employee Pays 20%: Commission Pays 80% (FOP Members Pay 100%)
- Benefits paid at 66 2/3% of base salary, maximum of $6,000/month
Supplemental Long-Term Disability Insurance (Employee Pays 100%)
- Benefits paid at 66 2/3% of base salary that exceeds $108,000; capped at $216,000
Basic Life and AD&D Insurance (Employee Pays 20%: Commission Pays 80%)
- Two (2) times base salary; maximum benefit is $200,000 for each
- Automatic coverage with opt-out provision
Supplemental and Spouse/Dependent Life Insurance (Employee Pays 100%)
- Supplemental – 1,2,3,4, or 5 times base salary; maximum benefit is $750,000
- Spouse/Dependent Combination – $10,000/$5,000, $20,000/$10,000, or $30,000/$15,000
Sick Leave Bank (Contribution and Benefit hours prorated for part-time employees)
- Employees have 60 days from date of hire to enroll.
- Employee contributes 8 leave hours each year
- Annually covers up to 688 hours for own serious medical condition, and 480 hours for parental responsibilities (birthadoption or foster care), and 80-160 hours for serious medical condition of an immediate family member
Leave Programs
- Annual: 15 days per year
- Personal: 3 days per year (12-month waiting period)
- Sick: 15 days per year
- Holidays: 11 days per year
Other Benefits
- Credit Union
- Employee Assistance Plan
- Legal Services Plan
- Tuition Assistance Program
- Wellness Program
- Work-Life Program
For a more detailed description of benefits, please contact the Commission’s Health and Benefits Office at benefits@mncppc.org or 301-454-1694.