Job Description
NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children’s hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.
Position Summary:
We have an exciting opportunity to join our team as a Lead Analyst – Tech Management.
In this role, the successful Lead Analyst position within the Telecom Projects Team will be a Senior level employee with at least 10 years experience managing a team of diverse SME skilled members working on multiple projects across the NYU Langone Enterprise. Reporting to the Director of Telecommunications, will be focused on Capital and Operating funded Refresh & Growth project. Has an in-depth knowledge of the principles, theories, practices and techniques for managing the activities of a large technical team focused on the delivery of technology solutions, based on developed requirements. Can meets scheduled milestones to ensure project or program objectives are met timely and will escalate appropriately if project or program deviates from scope, goals or schedules. Responsible for all Telecommunications Project Work in support of Infrastructure that is Telecom Focused and used by the NYULH Enterprise community.
Job Responsibilities:
Manages a team of Telecommunications FTE professional staff and vendors professionals in a single function. Meets with Projects Lead Analyst, and Department heads to gather and review technical requirements for purposes of assembling ROM budgets, implementation schedules and assign to resources in the active portfolio. The Lead Analyst will utilize advanced technology to capture the updates and report statuses required for the Department Head while ensuring the objectives and service levels are being met for the overall unit/team. Must be prompt and accurate under pressure with a strong customer service back-ground. PMP Certification or equivalent experience working with complex Telecommunications projects. Track project updates by summarizing budget, spending, Purchase Orders, and People Resources time. Helps Plan project strategy using existing standards, to execute the objectives of the project scope. Participate in all change management requests for all project work under purview, providing updates and answering the tough question at the normal cadence of the Change Management meeting review.
Minimum Qualifications:
To qualify you must have a Minimum Qualifications: Bachelors degree in either Telecommunications, Business Administration, and the equivalent learned job experience of at least 10 years in the industry with a vast understanding of Project Management in the areas of Telecommunications, Voice over IP Telephones (VoIP), Traffic Engineering, Dial Plan, Call Center, Voice Mail, SD Wan, Circuit Provisioning, and Cellular Amplification. PMP Certification is preferred but not mandatory.
Preferred Qualifications:
Has Preferred Qualifications and knowledge about the following Technologies or has direct hands on : Avaya Telephony VoIP and TDM Hardware, Cisco CUCM V11.5 & V12, Unity ConnectionV9.2, V11.5& V12, Avaya or Cisco Call Centers , Ethernet Private Lines, SD WAN, PSTN
Voice: POTS, DID, Toll Free, ISDN BRI & ISDN PRI, Dial Plan Techniques, SIP
Protocols: DNS/BIND, DHCP, SMTP, RDP, LDAP, POP, IMAP, SNMP
Network Management: SolarWinds, IP address schemes, DNS, VLAN, Load Balancing including Internet eBGP/iBGP, OSPF, QOS, 802.1q VLANs, SMTP mail flow, SIP/H323 call flows, iSCSI/NFS storage, and other common TCP and UDP protocols. LAN and WAN technologies, Circuit provisioning process from Order Request to delivery and activation.
Applications: Tableau Reporting, Oracle, MS Access, Excel, Word,
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Health’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.
NYU Langone Health provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $110,479.20 – $116,737.92 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here