Cambium Networks delivers wireless communications that work for businesses, communities, and cities worldwide. Millions of our radios are deployed to connect people, places and things with a unified wireless fabric that spans multiple standards and frequencies of fixed wireless and Wi-Fi, all managed centrally via the cloud. Our multi-gigabit wireless fabric offers a compelling value proposition over traditional fiber and alternative wireless solutions. We work with our Cambium certified ConnectedPartners to deliver purpose-built networks for service provider, enterprise, industrial, and government connectivity solutions in urban, suburban, and rural environments, with wireless that just works.
Check out our career opportunities at www.cambiumnetworks.com/careers
A Learning Management System (LMS) Administrator provides technical leadership in support of an organization’s learning management system. This position is responsible for the design, development, implementation, delivery, and maintenance of resources used for instructional functions. The LMS Specialist is the primary system administrator for the learning management system. The installation of all system updates, upgrades, integrated tools, and other software associated with the LMS fall within the responsibility of the LMS Specialist.
RESPONSIBILITIES
• Support day-to-day operations in learning management system, including ILT/VILT course scheduling, eLearning content testing, and updates, general maintenance, account provisioning, access, and user permissions.
• Support customers who have software-related questions or issues in the learning management system.
• Develop training and material for users of the system to review and learn from. This includes both learners and instructors. Regularly compile, review, and process course enrollment data for students and instructors.
• Review, track, and compile reports on course and content engagement, provide recommendations to teams, take proactive actions to improve learning engagements.
• Maintain professional working relationships with multiple clients and vendors.
• Write articles for a technical support knowledge base.
• Analyze support case data to identify and prioritize root problems.
• Configure an LMS to support online, hybrid, and blended instruction.
• Work directly with users to resolve technical issues.
• In collaboration with Cambium, Partners, and Distributors, assist in mapping out training plans and schedules.
• Market available training to employees and provide necessary information about sessions.
• Assist in program training needs assessment and identify skills or knowledge gaps that need to be addressed.
• Based on data results, help assess instructional effectiveness and determine the impact of training on employee skills.
• Gather feedback from trainers and trainees after each educational session.
• Partner with internal stakeholders and collaborate with the training team to recognize knowledge gaps and course development.
• Maintain updated curriculum database and training records.
• Help manage and maintain in-house training facilities and equipment.
• Report and submit program data metrics to relevant departments and organizations.
EDUCATION AND BACKGROUND
This position requires an associate or bachelor’s degree, preferably with either an IT or education focus. We will consider candidates with at least two years of experience dealing with learning management systems.
SKILLS AND COMPETENCIES
• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to work well with others.
• Outstanding analytical skills.
• Solid decision-making skills.
• Keen attention to detail.
• Ability and willingness to work independently, with limited supervision.
• Expertise in customer service.
• Skilled at communicating technical information in terms understandable to non-technical end-users.
• Skilled at analyzing and troubleshooting software and hardware user problems.
• Experienced at training others to use specialized software.
• Knowledge of SCORM 1.2, 2004 and AICC tracking standards, and ability to troubleshoot course issues.
• Computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel). Highly proficient in Excel or like spreadsheet tools, experience with advanced formulas and functions (vlookups, pivot tables).
• Understand of Agile methodology.
• Experience with Docebo LMS is a plus.
$60,000 – $65,000 a year
The annual salary range for this position in the US is dependent on a number of factors including location and experience. This position will also be eligible for bonus. The Company has a bonus plan with issuance of awards contingent on company achievement of established targets, and an employee’s own individual performance.
The Cambium Networks Experience
What We Do
WE EMPOWER MILLIONS of people with wireless connectivity worldwide. We bring fixed wireless broadband and Wi-Fi solutions to network operators and broadband service providers – but that’s not all we do. We are passionate about our mission, which is to provide affordable connectivity. Since our inception in October 2011, we have grown exponentially, shipping more than 10 million radios globally.
Our Values
• Growth & Profitability
• Global Teamwork
• Innovation & Edge
• Make & Meet Commitments
• Respect & Develop Our People
• Serve Our Community
Life as a Cambium Employee
WE VALUE a working environment that inspires innovation, recognizes our individuality and fosters collaboration.
We Got You Covered!
We offer a total compensation package that consists of competitive pay and other forms of compensation such as bonuses, commission, wellness perks, as well as benefit programs for employees (and their families).
This position offers, employees (and their families) medical, dental, vision, long term care, disability, and basic life insurance. Additionally, employees may participate in other voluntary benefit options such as our flexible spending accounts, identity theft protection, critical illness and group accident coverage. Employees can enroll in our Company’s 401(k) plan, as well as an employee share purchase plan.
Employees will also be eligible for paid parental leave, flexible paid time off and sick time throughout the calendar year. Employees also receive 11 paid holidays per year.