Why Mayo Clinic
Mayo Clinic has been ranked the #1 hospital in the nation by U.S. News & World Report, as well as #1 in more specialties than any other care provider. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
Responsibilities
Under minimal supervision, and following policies, procedures and guidelines for a particular library site or unit, the Library Associate III coordinates and provides routine and complex/specialized library services and information in public services and/or technical services settings. Assists patrons with the use of increasingly sophisticated library resources, including various technology applications, electronic resources, computers, and office equipment; triages requests for materials, information, and other services; and refers complex questions to appropriate supervisor or other staff. Develops improvements in workflow. Trains and mentors other library staff. May organize and/or monitor the work of other associates, students, or volunteers, with supervisory input. Works independently when scheduled for evenings/weekends, depending on library site. May be responsible for a library facility, including opening/closing tasks, and emergency or security-related situations, with supervisory input.
Qualifications
Qualifications:
- Associate’s degree or 60 undergraduate credits
- Three years of work experience in a library, archives, museum, or customer service environment.
Note: Experience, in lieu of education, may be considered if the combination of undergraduate education and experience working in a library, archives, museum, or customer service environment is equivalent to five years.
- Knowledge of library systems and electronic applications.
- Excellent customer service and oral/written communication skills.
- Competency in problem-solving, prioritizing requests and policy interpretation.
- Demonstrated desire to take on additionally progressive responsibilities.
- Participation in group activities such as special project teams, planning teams, or search committees.
- Participation in group and independent continuing education.
Preferred Qualifications:
- Experience working in a health-related library, archives, museum, or information center.
- Experience leading workplace teams.
- Familiarity with medical terminology.
Exemption Status
Nonexempt
Compensation Detail
$20.11 – $28.20 / hour
Hours/Pay Period
80
Schedule Details
Monday – Friday, 8am – 4:30pm
Weekend Schedule
N/A
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Affirmative Action and Equal Opportunity Employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Recruiter
Ibby Gustamante