Salary: $20.40 Hourly
Location : Carlsbad, CA
Job Type: Part-Time Hourly
Job Number: 053123
Department: Library & Cultural Arts
Opening Date: 05/30/2023
Closing Date: 7/16/2023 11:00 PM Pacific
The Position
The City of Carlsbad, Library & Cultural Arts Department is recruiting for Library Technicians (Part Time) to support library services in Adult & Teen Services. The ideal candidate will have a passion for library work as well as a commitment to working as part of a team dedicated to providing excellent customer service. They will have experience working with patrons in a library setting, be friendly and approachable, have knowledge of library programs and services, participate in outreach efforts, be able to work independently, communicate clearly and possess good organizational skills. College-level classes in Library Technology are preferred.
Qualified applicants will be notified only if selected to participate in an interview.
Part-time positions cannot exceed 980 total hours worked within one fiscal year. Part-time employees with the City of Carlsbad receive 24 hours of sick leave per fiscal year. The scheduled work hours for Part-Time Adult & Teen Services Library Technicians will vary and may be distributed over all hours that the Carlsbad Libraries are open, including evenings and weekends.
First round of interviews will start three weeks after recruitment has opened. Applications will continue to be reviewed until close of recruitment on July 16, 2023.
DEI Statement: The City of Carlsbad embraces diversity, equity and inclusion in the workplace and recognizes the vital relationship of a culturally diverse, engaged work environment and innovative excellence. A diverse, equitable and inclusive work climate comprises personal experiences, values, and views shaped from differences of culture and circumstance. Our organization appreciates belonging, creativity, recognition and retention of its employees and is committed to hiring and developing motivated, productive and talented employees who provide services and enhance our quality of life. We work to embrace open and equitable access to opportunities for learning and development as our responsibility and goal.
We encourage you to fill out a Job Interest Card to be notified of new positions in your area of interest as soon as they post.
Our Organization: Carlsbad is a full-service city with over 1,200 employees and a five-member City Council. Daily operations are handled by an appointed city manager and a leadership team of department directors who work collaboratively to deliver the city mission of providing exceptional services for all who live, work and play in Carlsbad.
The Department: The Library & Cultural Arts Department is supported by an annual budget of $13 million and 250 employees (114 full-time equivalent) working out of three main locations:
- Georgina Cole Library, near the historic downtown village, this location is home to an acclaimed genealogy program and local history collection
- Library Learning Center, an innovative, collaborative space providing life-changing literacy, bilingual services and library services
- Carlsbad City Library on Dove Lane, a modern space for learning and collaboration, including an Exploration HUB for creative technologies, a full-service auditorium and art gallery
The department is supported by a Library Board of Trustees, an Arts Commission, Historic Preservation Commission and three non-profit organizations that generate a significant stream of supplemental revenue.
The Library & Cultural Arts Department values learning and growth, offering training and professional development opportunities to all levels of staff. If you are looking for a position with an organization that offers a great culture, work environment, and opportunities for learning and growth, then you should apply for this position.
Key Responsibilities
Library Technicians work cooperatively as part of a team to fulfill the mission of providing community members of all ages with convenient access to high-quality resources and services to inform and enrich individual and community life.
Key responsibilities include, but are not limited to:
- Providing exceptional customer service
- Assisting patrons in-person, via phone or via computer-based systems at a service desk
- Assisting library patrons in the use of technology and electronic resources
In addition, Library Technicians may:
- Plan and carry out programs and classes for all ages
- Provide information, referrals, reference, and research assistance to library patrons
- Provide recommendations and assist patrons with locating books and materials
- Direct the workflow of others including reviewing work for accuracy, conformance with procedures, and assigning work as needed
- Use automated systems to register patrons and manage user accounts
- Perform other duties as assigned
Qualifications
- Possess excellent customer service and written/verbal communication skills
- Ability to work cooperatively with the public and coworkers
- Compassionate when working with clientele with diverse backgrounds
- Ability to maintain privacy and confidentiality
- Ability to work independently while managing multiple tasks with attention to detail
- Proficient working with mobile devices and computers, including the internet, online databases and Microsoft Office software such as Word, Excel, and Outlook
- Passionate about libraries, literacy and helping individuals meet their goals
Experience & Education
Any combination equivalent to experience and education that could likely provide the required knowledge and abilities would qualify.
- Previous experience working in a public library setting is highly desirable
- Oral and written fluency in both English and Spanish is highly desirable (required for Library Technicians in Bilingual Services)
Physical Requirements:
- Need to be able to operate equipment, including, but not limited to, some that may require rapid adjustments such as computer keyboards and terminals, printers and photocopiers
- Must be able to coordinate eyes, hands, feet and limbs in performing skilled movements such as rapid keyboard use
- Need to be able to perform frequent downward or upward flexion or turning of the neck, fine finger dexterity and grasp to manipulate the keyboard, telephone, writing instruments, papers, books, manuals and reports
- Job entails standing, bending, stooping, climbing, reaching at and above shoulders and twisting at the waist
- On a frequent basis, the incumbent must be able to squat or kneel
- Must be able to safely handle up to 40 pounds
- This position may require exposure to the outdoors
City of Carlsbad is an equal opportunity employer
- APPLE Savings Plan
- Employee Assistance Program:
- 24 hours of sick leave per fiscal year (July 1- June 30)
- Eligible to use after the first 90 days of work
Part time positions do not have benefits, and cannot exceed 980 hours in a fiscal year (July 1- June 30).
01
Initial in the box below that you acknowledge “see application” and “see resume” are not valid responses to the questions below.
02
How many years of experience working in a library or customer service setting?
- None
- Less than 1 year
- 1 to 2 years
- 2 to 3 years
- 3+ years
03
Regarding the previous question: in 250 words or less, please describe your experience. If none, please type “N/A” in the space below.
04
Which of the following do you have experience in? Please check all that apply.
- Assisting with (or demonstrating) the use of technology to others
- Providing basic reference services
- Directing the workflow of others
- None of the above
05
Regarding the previous question: in 250 words or less, please describe your experience; include the length of time and duties performed. If none, please type “N/A” in the space below.
06
Regarding the previous question: in 250 words or less, describe your ability and experience teaching and/or demonstrating the use of technology to others. Include in your response specific examples detailing the technology and the process(es) used.
07
Please provide your availability, listing each day of the week and times you are available to work. Example: Monday- Full Availability Tuesday- Anytime after 3 pmWednesday- Not Available Thursday- Full Availability Friday- Anytime after 4 pmSaturday- Between 1 pm and 7 pmSunday- Not Available
Required Question