Overview
On-call position starting at $21.96 – $23.28/hr (D.O.E)
Program Description
Katherine’s House and Rita’s House provide transitional housing and support services for single women in recovery. The program provides intensive case management, staff support, employment support and individualized goal plans.
Responsibilities
- Coordinate on-going operations of Katherine’s House/Rita’s house, including chores, meal preparation, scheduling and safety procedures:
- Facilitate weekly house meetings.
- Maintain compliance of house rules and curfew.
- Complete tracking data (bed nights and bus tickets) by monthly deadline.
- Collect program fees and make monthly deposit in a timely manner and forward documentation to accounting department.
- Conduct weekly inspections of property and arrange needed maintenance and repairs.
- Conduct monthly bed bug inspections and document results.
- Participation with volunteer efforts of individuals and groups:
- Contact volunteers regarding schedules, when requested.
- Oversee specific volunteer projects as needed.
- Supervise resident activities at the house:
- Teach and model appropriate life skills.
- Provide crisis intervention and conflict mediation.
- Maintain resident files and daily log.
- Complete DAP documentation on each resident at a minimum of once per week per resident.
- Provide case work assistance to residents in coordination with staff providing case management.
- Assist residents with completing or getting copies of documents, including but not limited to: credit reports, birth certificates, social security cards, and applications for school, employment and housing.
- Monitor residents’ activities during on-duty hours.
- Conduct room checks as needed.
- Provide advocacy for residents as assigned.
- Enforce policies and procedures, adhering to Katherine’s House/ Rita’s House and CCS guidelines.
- Maintain cleanliness and order in all areas.
- Prepare vacant bedrooms for new tenants.
- Assist with office support services.
- Work to foster an attitude of support and safety for residents by communicating and enforcing program procedures and policies.
- Provide transportation in program vehicle and accompany residents as needed.
- Sort and organize all donations.
- Monitor resident AA/NA slips on a weekly basis.
- Ensure completion of daily chores and weekly deep-clean chores. Provide instruction to residents when necessary.
- Collect UA from resident per program guidelines.
- Issue and enforce consequences when necessary for noncompliant residents.
- Promote CCS Mission Statement and Katherine’s House/Rita’s House in the community:
- Attend trainings, including agency staff meetings and liaison with other Katherine’s House/Rita’s House team members.
- Welcome visitors from the community, including service providers and funders.
- Treat all clients in a culturally sensitive manner, assuring the CCS’ commitment to cultural diversity and inclusivity.
- Ensure that all required CCS trainings are completed in accordance with CCS policy.
- Other duties and/or special projects as assigned.
- Coordinates facility management needs and fleet maintenance:
- Monitors repairs needed and assesses when outside vendors must be called.
- Connects with vendors to fix maintenance problems in the houses.
- Make appointments with vendors to fix household problems and ensures staff presence.
- Arranges work schedule to meet with vendors as needed.
- Orders supplies for the houses.
- Transports household supplies and appliances when needed.
- Arranges dump runs when disposal is necessary.
- Monitors cleanliness of the sheds at both houses.
- Cleans out donation closet on a regular basis.
- Conducts fire and earthquake drills quarterly with residents and staff.
- Completes simple repairs as needed (light bulbs, drains, batteries).
- Maintains cleanliness of appliances and yard equipment at each house.
- Supervises the gardens at each house and orders the garden supplies.
Job Conditions
This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, bedbugs, chemicals involved in pest control, paint and other materials used in building maintenance, building temperature fluctuations, dust, noise, and odors. Working conditions include interruptions, crisis response, and regular interactions with individuals who are dealing with issues of chemical dependency and/or mental illness, or are experiencing anger or frustration.
Physical And Mental Acuity Requirements
The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Able to hear telephone rings, phone conversation and face-to-face conversation, door bells and emergency alarms.
- Able to speak clearly in person and on the telephone.
- Able to hand write legibly.
- Vision that enables person to read normal size print and handwritten notes; and distance and peripheral vision than enables person to monitor living spaces and identify concerns that require staff response.
- Able to sit for sustained periods of time.
- Able to walk the entire building and ascend and descend stairs quickly to move from one floor to another in order to respond to emergency situations.
- Mobility/dexterity of hands/arms to enable keying into a unit or other locked area as well as using computers and other office equipment.
- Ability to prioritize multiple tasks, and to work independently and as a team member.
- Ability to lift, move and/or carry up to 40 pounds.
- Regularly able to perform duties as assigned.
- Able to make independent decisions and apply sound judgment in performing job duties.
Qualifications
- Three (3) years direct experience with homeless and/or at risk populations.
- Valid WA State Divers License and ability to qualify as a driver under the agency’s policies.
- TB test or willingness to obtain.
- Willingness and ability to make sound judgment without on-site supervision.
- Ability to relate well to staff and residents from a diverse racial, ethnic and/or cultural background.
- Commitment to developing and safekeeping a workplace, which values and supports a culturally diverse work environment.
- Commitment to CCS Mission Statement.
Preferred Qualifications
- BA/BSW
- Bilingual
Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors.