IT Support Assistant – Temp
Founded in June 1996, VS Media is an industry leader specializing in highly interactive, high-traffic, live video chat websites. Spanning the globe with over 200 million visitors per month and 80 million ads per day, we provide a platform for adults to discover new kinds of interactive content through live video and chat services. Our size and scale stretches across every continent, delivering powerful technology to enhance our clients’ online presence. From streaming live video to billing solutions to gamification development, we leverage the latest technology to provide the best digital experience possible.
About the Job
The IT Support Assistant will work with the IT Support team to deliver and maintain personal computers and peripheral equipment as well as provide technical assistance to company employees. Quick action, a resourceful mindset, and solid attention to detail are paramount for success in this role. If you have a strong desire to learn and advance in the IT field, we want to hear from you. This is a Temporary role and is expected to conclude in December.
Responsibilities
- Configure, deploy, support, and maintain Windows and Mac laptops and desktops
- Deliver IT support services, installation, configuration, troubleshooting, and other assistance required to ensure desktop and peripheral devices function as intended
- Assist with inventory control of end user related equipment
- Maintain work area in a neat and professional manner
- Provide excellent customer service to internal customers
- Assist with other tasks, projects, and support as assigned
Qualifications
- Experience using Windows and Mac Operating Systems
- Experience with Wi-Fi, printers, smart phones, and internet connections
- IT coursework and prior helpdesk experience are helpful, but not required
Benefits Package
Compensation will include hourly pay. Full benefits package including health/dental/vision and an attractive 401K plan
As we are an internet-focused tech company, please note that we do manage adult-oriented content. This position directly involves working around such explicit material on a regular basis, therefore it is imperative that the ideal candidate have no issue with this aspect of the business. Please look at our website flirt4free for an example. VS Media understands and respects that such content is not suitable for all applicants.
For consideration, please send along your resume, cover letter, and hourly requirements
CCPA Notice at Collection for California Employees and Applicants
Effective Date: January 1, 2023
Drafted and Updated: October 27, 2022
VS MEDIA, INC. collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information:
- Identifying information, such as your full name, gender, date of birth, and signature.
- Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status.
- Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information.
- Dependent’s or other individual’s information, such as their full name, address, date of birth, and Social Security numbers (SSN).
- National identifiers, such as SSN, passport and visa information, and immigration status and documentation.
- Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes.
- Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records.
- Financial information, such as banking details, tax information, payroll information, and withholdings.
- Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information.
- Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company’s information systems and networks.
- Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.
- Sensory or surveillance information, such as COVID-19 related temperature checks and call monitoring and video surveillance.
The Company collects Personal Information to use or disclose as appropriate to:
- Comply with all applicable laws and regulations.
- Recruit and evaluate job applicants and candidates for employment.
- Conduct background checks.
- Manage your employment relationship with us, including for:
- onboarding processes;
- timekeeping, payroll, and expense report administration;
- employee benefits administration;
- employee training and development requirements;
- the creation, maintenance, and security of your online employee accounts;
- reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill;
- workers’ compensation claims management;
- employee job performance, including goals and performance reviews, promotions, discipline, and termination; and
other human resources purposes.
- Manage and monitor employee access to company facilities, equipment, and systems.
- Conduct internal audits and workplace investigations.
- Investigate and enforce compliance with and potential breaches of Company policies and procedures.
- Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company.
- Maintain commercial insurance policies and coverages, including for workers’ compensation and other liability insurance.
- Perform workforce analytics, data analytics, and benchmarking.
- Administer and maintain the Company’s operations, including for safety purposes.
- For client marketing purposes.
- Exercise or defend the legal rights of the Company and its employees, affiliates and agents.
To view our applicant/employee privacy notice visit https://www.vsmedia.com/live-cams-pp-employees.php
If you have any questions about this Notice or need to access this Notice in an alternative format due to having a disability, please contact hr@vsmedia.com or at 1-800-685-9236.