Salary : $77,264.03 – $96,580.04 Annually
Location : West Dallas, TX
Job Type: Full-time
Job Number: 31211-DAS
Department: Dallas Animal Services
* Org (REQUIRED): 3574 DAS Shelter
Opening Date: 08/19/2023
Closing Date: 9/2/2023 11:59 PM Central
Position Purpose
The Animal Shelter Manager manages, supervises, and oversees the daily operations and logistics of the City’s Animal Shelter. Provides oversight, policy direction, and overall management.
Essential Functions
1 Manages, oversees, and monitors shelter operations, reporting, personnel, and animal care; delegates authority and responsibility for assigned tasks to subordinates; identifies needed areas of change or development and institutes changes to improve operations; plans, implements, coordinates, monitors and evaluates policies and procedures; oversees shelter maintenance, animal care, and public communications.
2 Establishes short-, mid- and long-term goals and objectives; develops and/or approves schedules, priorities, and standards for achieving goals.
3 Assists in the development, preparation, management, and implementation of the department budget; reviews budget submissions, provides sound recommendations, and handles various requests from City Council, City Manager’s Office, and other management; processes invoices, collection of fees, and other administrative tasks.
4 Performs, directs, and participates in shelter maintenance, care, and activities; ensures all City ordinances are being followed; provides direction for animal services staff and technical personnel and provides performance feedback and management.
5 Provides training, professional development, and performance evaluation for all veterinary staff; ensures all personnel are properly certified and up to date on all animal control and medical rules, regulations, and procedures.
6 Directs and manages client relationships and develops strong partnerships; responds to inquiries, solves problems, and meets with various citizens to address concerns.
7 Determines, develops, and implements procedures, processes, regulations, and guidelines to ensure effective and efficient operations.
8 Reviews and approve departmental monthly financial target analysis and presents items to council; represents the department at various meetings, seminars, boards, and panels.
9 Performs any and all other work as needed or assigned.
Minimum Qualifications
EDUCATION:
- High School Diploma or GED.
EXPERIENCE:
- Five (5) years of experience in an animal-related, social services, community outreach, and/or program development field which must include (3) of the following:
- Management of people
- Customer service
- Inventory management
- Process improvement
- Developing programs
- Statistical reporting/monitoring
- Preparing and maintaining Standard Operating Procedures (SOP)
- Establishing and meeting goals
- Coaching, mentoring and/or training
- Resolving complaints
AND
- Two (2) years of supervisory/management responsibilities. (This experience may be included in the required experience listed above.)
EQUIVALENCY(IES):
- Associate degree in any field plus three (3) years of the required experience including two (2) years of the stated supervisory/management responsibilities will meet the education and experience requirements.
- Bachelor’s degree (or higher) in any field plus one (1) years of the required experience including two (2) years of the stated supervisory/management responsibilities will meet the education and experience requirements.
- Valid Basic Animal Control Officer certification plus four (4) years of the required experience including two (2) years of supervisory/management responsibilities will meet the experience requirements.
- Valid professional animal shelter/control related training and/or certification(s) from a State or National organization plus four (4) years of the required experience including two (2) years of leadwork/supervisory responsibilities will meet the experience requirements.
LICENSE(S) and/or CERTIFICATION(S):
- A current valid driver’s license and good driving record.
OTHER REQUIREMENT(S):
- No animal cruelty convictions.
- Subject to extensive walking and bending.
- Subject to inclement weather conditions.
- Availability to work varying shifts including nights, weekends, and holidays.
- Must pass a physical exam including drug/alcohol testing.
PREFERENCE(S):
- Valid professional animal welfare/shelter related training and/or certification(s) from a State or National organization is a plus.
- A bachelor’s degree (or higher) is a plus.
Supplemental Information
Knowledge, Skills & Abilities:
1 Knowledge of animal care, keeping, and shelter management.
2 Knowledge of accounting, billing, budgeting, and financial analysis.
3 Knowledge of organization, function, financial administration, and authority of various City Departments.
4 Knowledge of pertinent Federal, State, and local laws, ordinances, statutes and regulations
5 Knowledge of animal welfare.
6 Ability to provide administrative and professional supervision, leadership, and direction to subordinate staff
7 Ability to determine work procedures that expedite workflow, improve efficiency, and increase operational effectiveness.
8 Ability to analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of established goals.
9 Ability to identify and respond to community and City Council issues, concerns and needs
10 Communicating effectively verbally and in writing
11 Establishing and maintaining effective working relationships.
The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.
For evaluation purposes, acceptable qualifying experience for all positions must have been in a paid capacity unless noted otherwise in the minimum qualifications for the posted position.
Additionally, 30+ hours per week will be counted as full-time employment and will receive full credit for the amount of time employed. A minimum of 15 through 29 work hours per week will be counted as part-time employment and will receive half credit for the amount of time employed.
To view the employee benefits offered by the City of Dallas
01
In the questions that follow, you will be asked about your education, work history and/or current certifications and licenses. Answers given in this supplemental questionnaire must be able to be verified with the information provided in the Education, Work History and/or Certificates and Licenses sections of your application. Information submitted on attached documents (resumes, cover letters, etc.) WILL NOT be used to determine eligibility for this position.If you have NOT completed the application requirements, please return to the application and complete the appropriate section(s) before submitting.
- I have read and understand the above statement
02
Please select the choice below which represents your highest level of education completed.
- High school diploma or GED
- Associate’s degree in any field
- Bachelor’s degree (or higher) in any field
- None of the above
03
What is your level of experience in an animal related field?
- None
- Less than one year
- One year to less than two years
- Two years to less than three years
- Three years to less than four years
- Four years to less than five years
- Five years or more
04
Select the animal shelter/control areas in which you have experience (check all that apply).
- Management of people
- Customer service
- Inventory managment
- Process improvement
- Developing programs
- Statistical reporting/monitoring
- Preparing and maintaining Standard Operating Procedures (SOP)
- Establishing and meeting goals
- Coaching, mentoring and/or training
- Resolving complaints
- None of the above
05
What is your level of supervisory/management experience?
- None
- Less than one year
- One to less than two years
- Two years or more
06
Do you have a valid basic Animal Control Officer (ACO) certification?
- Yes
- No
07
Do you have valid Professional animal shelter/control related training and/or certification(s) from a State or National organization?
- Yes
- No
08
If you answered “Yes” to the question above, please tell us the type of animal shelter/control related training/certifications you have and the name of the state/national organization that issued the training/certification(s). (Otherwise, enter “N/A”).
09
Do you have a valid driver’s license?
- Yes
- No
10
CERTIFICATE / LICENSE INFORMATION: All information regarding current certificates and/or licenses must be included in the Certificates and Licenses section of the application. Failure to do so may result in disqualification for this position.
- I have read and understand the above statement.
11
Are you available to work varying shifts (days, evenings) including weekends and/or holidays?
- Yes
- No
12
What is your proficiency level using MS Office or similar software skills?
- None
- Beginner
- Intermediate
- Advanced
Required Question