Salary Range: The applicable salary range for this position is $100,000 – 110,000 per year base, which is dependent on a variety of factors including relevant experience, geographic location, business needs, and market demand
Who We Are:
Persado provides the only Motivation AI platform that generates personalized communications at scale, inspiring each individual to engage and act. Many of the world’s largest brands, including Ally Bank, Dropbox, JPMorgan Chase, Marks & Spencer, and Verizon, rely on Persado to generate hyper-personalized communications. Persado’s generative AI is trained on more than 100 billion digital business language impressions across industries, enabling marketers to motivate customers and drive significant business value.
As an employer, Persado is committed to creating a place where everyone’s unique perspective is valued. We understand that our team members and our inclusive culture are what make Persado special. Persado is proud to be named on Fast Company’s World’s Most Innovative Companies list in 2020 and Built In’s Best Places To Work in 2021 & 2022.
What We Are Looking For:
As a Manager, Campaign Delivery, you will be responsible to lead a team of Campaign Delivery Managers into partnering with internal teams, 3rd parties and Customers for managing the planning and implementation of Persado’s digital marketing campaigns in accounts throughout the world. Together with the team, you will collaborate daily to drive campaign consumption and performance uplift, deliver operational excellence, and bring exceptional experience to all stakeholders.
What You Will Work On:
- Manage, lead and develop a team that:
- Helps drive value realization through the day-to-day campaign execution of Persado Enterprise customers
- Serve as the primary contact – internally and externally – for all Customers’ campaign support
- Serves as a coordinator in managing Operations teams Kanban boards
- Participates in department projects to define and document processes
- Escalates customer and execution related issues to Account Mgt. team as needed
- Monitor team’s productivity and performance against key objectives
- Take data-driven decisions, considering also the strategic goals of the company
- Prioritize tasks internally and externally, and set expectations towards the other teams and the customers
- Promote interaction with other departments and healthy collaboration amongst the teams; act as a respected coach to employees and peers, and successfully alleviate challenging cross-functional tensions
- Drive process improvement and adoption of best practices
- Build and continuously improve strong teams, by attracting, hiring, and retaining A players
What You Bring:
- 4+ years of work experience, preferably in a client-facing environment (ideally with large Enterprise-level clients)
- 1+ years of experience in mentoring and training others; experience in managing a team will be considered a plus
- Understanding project management methodologies, with solid process-oriented thinking and problem-solving capability. Experience in an agile support function will be a strong asset.
- Strong attention to detail and timelines while displaying abilities to juggle multiple tasks and priorities
- Obsession with making a customer successful
- Experience with supporting digital marketing campaigns such as Email, Web, Search or other paid media campaigns
- Have an analytical mindset and comfort with data and basic business math to support results processing, as well as value and impact reporting.
- Experience in managing technical implementations and running a/b or muti-variant testing within digital marketing platforms
- Ability to be agile, embrace change and exhibit a positive, can-do attitude
What We Offer:
Achieve your life goals and work goals at Persado.
- Persado’s hybrid working model empowers both remote and in-office work equitably!
- Competitive and equitable compensation
- Generous benefits packages globally
- 401k matching (USA); Pension Scheme (Certain EU locations) to prepare for your future
- We encourage professional growth through our dedicated enablement and training teams, as well as on demand tools and resources
- Employee Enrichment Fund to pursue a passion or upgrade your home office!
- Structured onboarding program to ensure a confident start and long-term success for new hires!
- Strong emphasis on career development and mobility, continuous feedback loops and performance management
- Flexible time off to support work-life harmony (including Summer Fridays and a one week Winter Holiday Break)
- #PersadoCares! 2 paid Volunteer days per year and charitable donation match
- Robust Diversity, Inclusion and Belonging initiatives; culture month celebrations, monthly diverse speaker series, commitment to bias-free recruitment, ERGs (#culture, #mindsmatter, #parents, #women, #green, #pride and growing)!
Valuing diversity at Persado means recognizing and respecting human differences and similarities. Persado is committed to diversity with respect to all aspects of employment. All decisions regarding recruitment, hiring, promotion, compensation, employee training and development, and all other terms and conditions of employment, will be made without regard to race, religious beliefs, color, gender identity, sexual orientation, marital status, physical and mental disability, age, ancestry or place of origin.
#LI-Remote
#LI-SB1