MANAGER FRAUD DETECTION – STRATEGY & COMPLIANCE-BIS
WHAT IS THE OPPORTUNITY?
Our Fraud Detection Operations group is seeking a Senior Vice President to provide high level knowledge and expertise on matters relating to fraud (wire, Money Link, New Account Fraud, trades, and City Bank issued checks and credit cards) that affects City National Bank. The Senior Vice President will have responsibility and accountability for developing a team of fraud analysts/investigators, including the quality and efficiency of the investigative and asset recovery processes.The Senior Vice President and Manager of Fraud Detection, Strategy, and Compliance reports directly to the Executive Vice President of Banking and Investment Services and will be directly responsible for leading and maintaining current operations. At the same time, building capabilities and fraud solutions to address the ever-growing and increasingly complex financial security environment. Collaborating with stakeholders and executives will be essential for this executive to deliver robust solutions and controls that anticipate, prevent, detect, respond to, and ease the recovery from fraud and threats. The ideal executive is an individual with deep fraud subject matter expertise and direct knowledge of best practices and regulatory applications.
Banking and Investment Services Division
Banking and Investment Services plays an integral role in leading the strategic vision and execution of all banking operations. Our servicing and operations professionals partner closely with all of our lines of business to carry out critical functions, including client/deposit servicing, contact center operations, payments processing, and trade and lending operations, while identifying and mitigating risk throughout the organization. Servicing and operations professionals seek to transform and define an integrated support model through automation and cutting-edge digital technologies, to deliver an excellent experience for our clients and businesses.
WHAT WILL YOU DO?
- Lead fraud operations strategic planning initiative based on internal and external research, and strategic engagements across the division, with an understanding of business trends
- Overseeing the optimization of fraud rules in order to maintain high-performance levels and efficient fraud detection and mitigation
- Rapidly identifying emerging fraud trends through data-driven analysis and developing tactical/strategic fraud rules to address them
- Oversight for performing data / statistical analysis that keeps Fraud systems and processes at the cutting edge of fraud detection by identifying areas of potential fraud risk
- Partner with stakeholders, executive leadership, and technology to define roadmap and continuously drive change that is regulatory compliant, operationally efficient, and delivers business results
- Lead cross-functional teams during the implementation and execution of the Transformation Roadmap while championing operational improvements and business benefits
- Lead Strategic Fraud initiatives and/or Bank-wide initiatives as outlined by the business concerning fraud strategy and policy rules
- Deliver high-quality, consistent, and meaningful reporting and analytics that identify trends and themes to support decisions and budgetary needs
- Assessing impacts of enhancement/upgrade to Fraud model and / or Fraud system enhancements
- Drive strategic initiatives forward while creating robust processes & procedures to align to regulatory risk & compliance standards
- Lead strategic business planning initiatives with the Senior Leadership team across all areas of T&I, contributing to the execution of various business initiatives
WHAT DO YOU NEED TO SUCCEED
Must-Have*
- Bachelor’s Degree
- Minimum 12 years of professional experience working in fraud, compliance, or risk within a sophisticated financial services environment
- Minimum 10 years of experience building teams and developing/executing business strategies
- Minimum 7 years of managerial experience
Skills and Knowledge
- Previous experience in the banking/financial service/payments industry highly preferred
- Investigative experience a plus
- Extensive relevant industry experience coupled with strategic, business management, and financial experience
- Experience in planning, implementing with and oversight of systematic management controls, especially in those involving strict adherence to regulatory guidance and risks such as Suspicious Activity Report filings, fraud case management, internal compliance standards and guidelines
- A proven team leader and experience to manage and build a functional business and team
- Thoughtful leader possessing a strength of personality and intellect to gain the respect of demanding business heads and senior partners
- Experience in relevant banking regulation and control frameworks and supervisory expectations for large complex financial institutions
- Oversee the design and delivery of reports and insights that analyze IT functions and key operations and performance metrics
- Strong understanding of payments, banking control frameworks, resiliency strategies, and industry risks
- Demonstrated ability to act conclusively in making risk-based, informed decisions in response to a critical regulatory and/or criminal investigation environment
- Strong analytical, investigative methodology, and problem-solving skills
- Experience using a risk-based approach to prioritize risks, identifying avenues to detect issues, developing processes to resolve issues, and implementing effective controls to mitigate the risks
- Demonstrated success working across entities with complementary teams to develop impactful solutions and results
- Well-developed listening skills and a strong ability to engage at the senior management level
- Effective communicator, both orally and in writing, and ability to present findings to executive and senior management and stakeholders using data to tell a story
- Strong interpersonal skills, with evidence of working in collaboration across large organizations, including a proactive and ‘no surprises’ approach in communicating issues/requests
- Strong leadership skills with a proven track record in driving positive and sustained change
- Ability to influence outcomes and get the best from people, even where no direct line management responsibility exists
- Ability to learn new technologies and be an innovation driver
- Build and continually nurture professional business relationships to gather and understand business trends
Compensation
Starting base salary: $157,943 – $293,299 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.
ABOUT CITY NATIONAL
We start with a basic premise: Business is personal. Since day one we’ve always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled